Cybertruck Owner Reports Tire Service Center Refused to Rotate His CT's Tires

In a recent post on the Cybertruck Owners Club social media group, one Cybertruck owner reported that his local tire service center refused to rotate his Cybertruck's tires, saying that the weight of the CT was too heavy.

How do my Cybertruck friends do tire rotation? My local Mavis Tires & Brakes said my 8,300-pound Cybertruck was too close to the limit of their 10,000-pound lift.

The service center manager's refusal to rotate the tires on a Cybertruck could be a legitimate refusal.

Why a Service Center Might Refuse a Cybertruck

No Cybertruck owner should argue against any service center that refuses to put their CT on a lift. Bear in mind that the refusal does not necessarily reflect someone's personal views of Cybertrucks.

Rather, your first thoughts should be accepting what someone is saying because it might be for your good despite your initial impression of "Here's another CT hater." Which has its merits today with so many reports of anti-Tesla/Musk behavior.

The right frame of mind is understanding that the manager at the tire service center would possess the best knowledge of his shop's equipment condition and may have a concern that his lift capacity might not be at its optimum given how often lifts are used and do wear out.

Secondly, the service center manager's techs might not have the training or familiarity with a Cybertruck required to correctly and safely rotate the tires of a Cybertruck.

Like many managers, the manager is paid to make judgment calls like this.

Then, There Are The Haters

Yes, there are Cybertruck haters, and some CT owners have experienced this lately. Furthermore, another post testifies that it is not unusual for a service center to refuse service on the grounds that they do not like Tesla.

I have run into the same thing here in the Springs, I even had a grease monkey location tell me that I couldn't even get air in the tires because the manager hated Tesla.

Sound Advice from the CT Community

Several responses from the Cybertruck community offered to the OP were quite helpful, telling the OP where they go and/or how they have their wheels rotated:

Go to Discount Tire. Best customer service! Rotation is $80.

I just had mine done at the Tesla service center for $56.00.

Tesla is $65 mobile service at home or work. And they usually will do other checks for you too. Mine also saw that the little plastic under the wiper had a crack in it and told me to make an appointment to get it fixed under warranty.

This is why I used the service center, too. It was $65 for the tire rotation, but I also asked them to clean the glass in front of the front camera as I was getting FSD haziness complaints. The previous time I had it in (windshield replacement due to a tree branch falling on it in a windstorm), they also added 'tonneau cover rework' without me asking.

In other words, at least one chain tire service center readily available throughout the US is experienced with CT tire rotations and will do the job; however, if you can get scheduled at a Tesla Service Center, you may also benefit from having some other issues taken care of while there.

DIY Cybertruck Tire Rotation Warning

While DIY was suggested, one post points out that this is not exactly like traditional tire rotating:

As for lifting the truck with a jack, make sure to put it in Jack Mode so the auto leveling doesn't kick in when raising a wheel.

This is an important point for a new Cybertruck owner who failed to read their manual and could damage their CT by just jacking up the CT and switching the wheels around.

In other words, it is a little more complex.

That said, here is a recent demo released a few days ago that shows what you need to do to DIY your CT tires:

The RIGHT Way to Rotate Cybertruck Tires – Without Damaging Your Truck!

For more about CT ownership, be sure to click on "New Cybertruck Owner Asks If It Is Okay to Transport His Dog in The Cargo Bed During a Long Trip" and "Cybertruck Stainless Steel Panels Are Falling Off."

Timothy Boyer is an automotive reporter based in Cincinnati who currently researches and works on restoring older vehicles with engine modifications for improved performance. He also reports on modern cars (including EVs) with a focus on DIY mechanics, buying and using tools, and other related topical automotive repair news. Follow Tim on Twitter at @TimBoyerWrites as well as on Facebook and his automotive blog "Zen and the Art of DIY Car Repair" for useful daily news and topics related to new and used cars and trucks.

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