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Rental Car Warning for Consumers of This Popular Car Rental Service

Here’s how one consumer wound up arrested 6 years after renting a car from this car rental service that serves as an important warning to consumers.
Car Rental Agency Wrongly Accuses Customer of Felony Theft

More Rental Car Horror News Stories

Earlier we’ve reported on the problems consumers have with car rental agencies that range from inflated bogus charges to accusations of having stolen a rental vehicle due to a glitch with a credit card transaction or some other misunderstanding or transaction error.

Fortunately—in a sense―these kinds of rental car woes are resolved within a few months of the actual rental. But what if an accusation of a rental from as far back as six years ago surfaces and you find yourself arrested?!

Think it can never happen to you? Guess again.

That was the message in a Steve Lehto YouTube channel episode where the host discusses problems with his favorite car rental agency that led to the erroneous arrest of a mother in front of her children all because the rental agency cannot adequately keep track of its vehicles.

Adding insult to injury, when the woman showed a paper trail that she actually did return the vehicle, the rental agency turned around and charged her for vehicle damages.

Las Vegas News 8 Story about Enterprise Rent-A-Car

Here’s a video of this story that made the news as an example of how easy it is to fall victim to car rental agency incompetence.

Steve Lehto’s Take on the Problem with Car Rental Agencies

To learn more about how some of the ways we approach car rental agencies with returns that could lead to an arrest or other legal action, here’s a short video by the host as he discusses how and why this is a problem that will never go away and it is always the customer who suffers for mistakes made by rental agencies.

For more articles on car rental problems, here are some additional articles for your consideration:

Timothy Boyer is an automotive reporter based in Cincinnati. Experienced with early car restorations, he regularly restores older vehicles with engine modifications for improved performance. Follow Tim on  “Zen and the Art of DIY Car Repair” website, the Zen Mechanic blog and on Twitter at @TimBoyerWrites  and Facebook for daily news and topics related to new and used cars and trucks.

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Image source: Deposit Photos

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