Vietnamese Carmaker VinFast’s Rapid Expansion Faces Challenges as Owners Say It’s ‘a Bit of a Pain, but Worth It’

VinFast is a Vietnamese automotive manufacturer that has rapidly emerged as a key player in the global electric vehicle (EV) market. Founded in 2017 as a subsidiary of Vingroup, Vietnam’s largest conglomerate, VinFast was created with the vision of showcasing Vietnamese engineering and innovation on the world stage. The company quickly established itself by leveraging cutting-edge technology and partnerships with renowned European design and engineering firms to produce high-quality vehicles.

VinFast officially began its U.S. operations in December 2021, marking a significant step in its global expansion strategy. The company set up its North American headquarters in Los Angeles and began laying the groundwork for its entry into the competitive EV market. In March 2023, VinFast shipped its first batch of electric vehicles to the United States, as reported by Torque News, signaling its intent to compete directly with established players in the EV space. This milestone highlighted VinFast’s ambition to become a global leader in sustainable mobility.

In addition to its U.S. expansion, VinFast has made significant strides globally, including breaking ground on a manufacturing facility in North Carolina in 2023 and debuting on the Nasdaq stock exchange under the ticker symbol “VFS.” These moves underscore VinFast’s commitment to becoming a major force in the EV industry while promoting sustainability and innovation.

VinFast’s Product Lineup and Availability

VinFast currently offers two electric SUVs in the U.S., with more models on the way. The VF8, a mid-size, two-row SUV, is available in Eco and Plus trims, offering up to 264 miles of range and all-wheel drive. The VF8 has seen significant updates for the 2025 model year, including improved battery technology, software, and suspension. Joining it is the VF9, a three-row, seven-seater SUV introduced in late 2024. Priced from $69,800, the VF9 offers up to 330 miles of range on a single charge and premium features like heated seats and tri-zone climate control.

Looking ahead, VinFast plans to expand its lineup with the VF6 and VF7 compact SUVs. The VF6 is designed for affordability and city driving, while the VF7 offers a futuristic design and advanced interior technologies. Additionally, VinFast has teased future models such as the VF3 micro-SUV and the VF Wild electric pickup truck.

For Americans interested in purchasing or test-driving a VinFast vehicle, the company currently operates retail stores primarily in California. These locations allow customers to explore their vehicles firsthand. As of November 2024, both the VF8 and VF9 are available for delivery through this network. VinFast also plans to expand its dealership footprint across the U.S., aiming to make its vehicles more accessible nationwide.

For those considering transitioning from a more well known EV to a VinFast VF8, a recently discovered Facebook thread offers valuable insights into what to expect. The thread, initiated by an owner of a Mach-E who is contemplating a switch, garnered a range of responses that highlight both the benefits and drawbacks of the VF8.

Many owners praised the VF8 for its value proposition, with one noting, “Vinfast is a bit of a pain, but for the price, I’m still glad I got them.” Another, who test-drove both vehicles, concluded that the VF8 was “the better value for the money,” despite occasional software glitches. However, others expressed frustration with hardware issues and software quirks, stating, “Honestly, you couldn’t give me this vehicle for free after my lease is up.”

In comparison to the Mach-E, the VF8 offers more standard power and features, such as heated front seats and ambient interior lighting, which are optional on the Ford model. However, the Mach-E’s high-performance trims, like the GT and Rally, outdo the VF8 in terms of power, offering up to 480 horsepower. The Mach-E also boasts a longer wheelbase and better handling due to its lighter weight.

Potential buyers should be aware of the VF8’s software issues and cold-weather limitations. As one user advises that it may be necessary to wait for the software to fully boot before driving to avoid glitches, another poster noted difficulties charging in cold weather. Despite these challenges, many owners appreciate the VF8’s affordability and feature-rich package, making it a compelling choice for those seeking value in the EV market.

Ultimately, the decision to switch from a Mach-E to a VF8 depends on one’s priorities. If affordability and standard features are key, the VF8 might be the better choice. However, for those seeking superior performance and handling, the Mach-E’s high-end trims may be more appealing.

The future for VinFast

VinFast's future in the U.S. market hinges on its ability to overcome early challenges and execute its ambitious growth strategy. The Vietnamese automaker has invested heavily in establishing a presence in the U.S., signaling a long-term commitment to the region. Key to this strategy is the construction of its manufacturing facility in North Carolina, expected to begin production in 2028. This plant will not only increase production capacity but also help VinFast qualify for federal tax credits under the Inflation Reduction Act, making its EVs more competitive in the U.S. market.

Adding to this, VinFast also made some interesting changes just a bit over a year ago, as highlighted by Torque News, that may provide insights to their future direction. This past January, the company adjusted its sales strategy to focus on direct sales and partnerships with independent dealerships.

Despite the challenges, VinFast has shown resilience and adaptability. By addressing quality issues, expanding its dealership network, and lowering prices to meet market demand, VinFast aims to strengthen its position as a rising contender in the U.S. EV landscape.

Photo courtesy of VinFast Newsroom.

Mikey Garcia has been passionate about cars and alternative fuels long before they were mainstream, from closely following the GM EV1 to running biodiesel in his Volkswagen Beetle TDI and Mercedes 300SD. As an early EV adopter, he drove a 2015 Fiat 500e and now owns a 2017 Chevy Bolt, showcasing his commitment to accessible electric mobility. With nearly a decade of tech experience at Apple, Mikey brings a unique perspective to the intersection of automotive innovation, sustainability, and technology. You can reach him on X and LinkedIn to follow him, or to send him news tips.