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I Regret Buying This Subaru Outback

I purchased a 2014 Subaru Outback and would not buy this same trim level again. Here's my story about buying the wrong vehicle and having buyer's remorse. 

Don't make this mistake.

Looking back at my purchase of a 2014 Subaru Outback, I've come to the realization that I should have chosen a different trim level. Let me share my story of making the wrong choice and the regret that followed.

The Subaru Outback is an excellent vehicle, so I purchased a low-mileage 2014 Outback midsize SUV. It's got everything I wanted in a 10-year-old model. At least that's what I thought when I bought it. 

This 2014 Outback Limited had 103,000 miles on the odometer, and it was clean. At first, I loved the new all-wheel-drive wagon. It came with the optional 3.6-liter Boxer engine and had plenty of power for mountain driving.

  • It has 8.7 inches of ground clearance, so it's easy to get in and out of. 
  • It has an excellent safety score from the IIHS. It earned the highest Top Safety Pick+ award
  • Its standard Symmetrical all-wheel-drive technology is perfect for the Colorado winters, severe weather, and snowfall where I live. 
  • It has plenty of cargo-carrying ability with both seats folded flat. It holds much more than I expected. 
  • It came with standard roof rails, so I could carry more oversized cargo on the vehicle's top if needed. 
  • The Outback rides like a car, it's easy to live with, and it has the utility and versatility of an SUV. 

It sounds perfect, right? Ok, so what's wrong with the Outback?

It’s not THE Subaru Outback that’s the problem. It's This Outback 3.6R trim level that did not come with Subaru's EyeSight driver assist safety technology. My other vehicle, a Subaru Crosstrek, does have it, and I love it.

My wife and I took our "new" Outback on a road trip to Cypress, Texas, outside Houston, to visit our daughter and family. It's about 1,100 miles one way.  

The first part of the trip was uneventful, and the car rode well on the open highway. I set the cruise control, and we had an enjoyable time driving. 

Then I realized I did not have the adaptive cruise control my Crosstrek has with the EyeSight driver assist technology. Read my report here for more information.

That tech allows me to set the cruise control, and it will automatically slow the vehicle when I approach another slower car or semi-truck. When I get into the left lane to pass, the vehicle speeds back up to its original setting. 

This feature, known as adaptive cruise control, is part of Subaru's EyeSight technology, which also includes lane departure warning, pre-collision braking, and more.

I've driven the same route in my Crosstrek with EyeSight and barely touched the brake or gas pedals for the 1,100-mile trip. The adaptive cruise did all the work. 

Here's what I noticed. 

I was much more fatigued after getting to Cypress in the Outback without EyeSight than in my Crosstrek after the long trip. The Subaru EyeSight technology is worth every penny. 

I'm disappointed that I didn't get the Outback with EyeSight. 

One of my biggest disappointments with the Outback was the absence of the EyeSight technology. I found myself wishing I had made a different choice.

Another aspect that disappointed me was the fuel mileage. The best I could get was 25 mpg on the highway, and I averaged 22 mpg in city driving with the Outback's six-cylinder Boxer engine. Not bad for the larger 3.6-liter Boxer, but I want better fuel efficiency. 

I know what you're thinking.

Since you know Subaru vehicles so well, why did you buy this Outback and not look for a 2.5-liter with Eyesight? Great question. I knew the lady who owned this Outback and how it was driven, maintained, and serviced. And the price was right.

Ten-year-old, well-maintained low mileage Subaru Outback SUVs are not that easy to find. That's why I jumped on this one. 

Still, if given the chance, I would make a different choice and opt for the 2014 Subaru Outback with the 2.5-liter four-cylinder Boxer engine and the EyeSight safety tech feature. Hindsight is always 20-20. 

Tell us about your Outback experiences. Any regrets?

If you've had a similar experience with a Subaru vehicle, or if you have any questions or comments, we'd love to hear from you. Click the red 'Add new comment' link below to share your thoughts and join the conversation.

I am Denis Flierl, a top Torque News reporter since 2012. I’ve invested over 13 years in the automotive industry in a consulting role, working with every major car brand. I am an experienced Rocky Mountain Automotive Press member. You'll find my expert Subaru analysis here. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl 

Comments

Henry Weaver (not verified)    July 31, 2024 - 10:32AM

You should have just bought a newer version. I have a 2013, identical to the 2014, and they did not have those options available at that time.

Steve (not verified)    July 31, 2024 - 12:41PM

Interestingly I also had the 3.6r but mine had all the options including eye sight. I got mine used when a friend moved to Germany and sold it to me 2 years old and with 25,000 miles. I put a set of Goodyear all season tires on the Subaru and loved that car.
One day I was driving the freeway in a rain storm when it became a deluge. Water spashed over the car so I could see basically nothing, but the AWD kept it straight and under control. While the Subaru is not a sport sedan, I did enjoy traveling a winding back road one night at 100 mph. The Subaru was always in control and handled the curves great.
The demise of my 3.6 was the need to tow behind a motorhome which requires a trailer for a Subaru, so it got traded for Chevy Colirado which can be flat towed.
Our Subaru life continues as my wife got a low milage 2023 Crosstrek PHEV to replace a Ford C-Max. She was reluctant to go with the Subaru, but after a couple weeks and an hour of instruction on the features by our local dealership she can't understand how she could have driven anything else. Yes, her Crosstrek has eye sight and adaptive cruise control. It also has the Wilderness features of slightly lifted and X- Drive.

Steve (not verified)    July 31, 2024 - 12:55PM

In my opinion this article is about a persons unwillingness to actually drive. I have a 2012 Subaru Legacy and it only has cruise control. A couple of months ago I drove from Gainesville, TX to Edinburgh,TX. It was a 8.5 hour drive and this 64 year old boomer made it. Yes I was tired. Yes my hands were sore and my nerves somewhat shot. But I made it. I did use Google maps which like other GPS apps help a lot. I personally believe the over dependence on automobile features may not be the safest thing.

Chris (not verified)    July 31, 2024 - 1:26PM

I have the opposite perspective. After owning four Subarus consecutively, I very much miss the simplicity of some of our previous vehicles. The eyesight system is great for our insurance premiums, and the adaptive cruise control can be handy on rare occasions, I still prefer some of the less automated options.

In 2014, the Outback was still available. Five-speed manual transmission. This transmission distributes power 50% to the front and 50% to the rear at all times, through a very simple and inexpensive center differential. These manual transmissions were among the last in Subaru's lineup that drove "like a Subaru." The modern automatic transmissions distribute power with heavy bias to the front, much the same as Toyota, Mazda, Honda, and every other all-wheel drive offering on the market. They simply don't drive like a Subaru.

Additionally, having had eyesight on my current Subaru and our previous 2020 Outback, I can say with confidence that adaptive cruise control is the least fuel efficient way to drive. The eyesight system is constantly adjusting throttle and brake application to achieve that perfect comfortable drive. At the cost of around a 20% increase in fuel usage. In my experience. I rarely use the adaptive cruise control now for this reason.

Edward N (not verified)    July 31, 2024 - 2:10PM

This article is pretty dumb. "I bought a used car and it didn't come with new car features so now my legs are tired." Lame.

Damien (not verified)    July 31, 2024 - 3:04PM

I’m confused about his comments. He bought this car despite the absence of the features he really wanted…because of the cheap price. Obviously the safety features took the back seat in your purchase. You bought a 10 year old car from a sweet old lady….without the essentials you desired, and this turned you off on Subarus? LOL

John (not verified)    July 31, 2024 - 3:09PM

So what did you expect from a 3.6l Outback? I have the 2.5 version (without the Eye-sight thingamajig) and I get above 35mpg on a long run with the cruise control set at about 80mph. Personally I wouldn't want all those gadgets that you mentioned as I was loaned a new Impreza that was equipped with these gadgets and I found them to be quite intrusive, but saying that I was taught to drive my car and not be driven by it. By the way, I live in the Swiss Alps so I do appreciate the ground clearance in deep snow and its all wheel drive system.

Del Reed (not verified)    July 31, 2024 - 3:47PM

I have a 2011 Outback 3.6r which now has 166,000+ miles on it. I bought it about 4 years ago for $8,000. I love the car. It has everything I need and nothing I don't. Powerful engine without needing a turbo. NO cvt. NO ugly and distracting touch screen. Excellent AWD. Minimal electronic gadgets. Gas mileage is more than sufficient. It's a shame that the new Outback no longer meets my wants and needs.

I don't really understand why, if cell phones are illegal to touch while driving, then why using a car touch screen is not. I have seen bad accidents due to distracted drivers.

Sorry for rambling. I love my Outback. Just not happy with recent car trends in general.

Gary Prather (not verified)    July 31, 2024 - 4:04PM

I own a 2015 Outback Premium four cylinder that I purchased new in November of 2014. It did not come with adaptive cruise control nor did I care. It is probably one of the top five vehicles I have ever owned ( I am 73 and have had more than 50 vehicles of every brand or type since I was 16). Yes, it’s nice to have adaptive cruise control and the Subaru “eyesight” technology (my wife has that in her 2018 Crosstrek), but that is not a dealbreaker for me. My Outback performs well in the snow (as long as it isn’t too deep), gets over 30 mpg highway, and 25 city/mountain driving, and has been a great car with no major maintenance expenses. I have 135,000 miles on it and I have no plans to sell it anytime soon.

Jeff Mocho (not verified)    July 31, 2024 - 4:05PM

I could not agree more. I love the eyesight on my 2019 0utback. I had it on my 2014 (which I passed on to my daughter) and I will not buy a car without it. Adaptive Cruz controll makes such a huge difference in fatigue and anxiety when driving.

Al (not verified)    July 31, 2024 - 4:41PM

I bought a 2010 Outback Prem 3.6 5speed auto in 2014 and , knock on wood, it's been wonderful. No eyesight, don't think it was available yet so I don't miss what I don't know. I'm disappointed they discontinued the 3.6 as I would replace this with a similar Outback. At 150,000 miles.

John (not verified)    July 31, 2024 - 5:01PM

An entire article about a guy whining about his car buying choice? Get over it and yourself. I read about 10%. Hey, torquenews- don’t waste your money on this kind of drivel.

Mike Howard (not verified)    July 31, 2024 - 5:56PM

I am so disappointed in my 2019 Subaru Putback. I bought it new and have had more than my share of major problems. I have been stranded twice. My engine overheated due to a manufacturing defect and ultimately the short block had to be replaced. This took months. I also had to replace my battery twice due to a known (but not publicized) defect in the software. I had to pay for the battery after I was stranded. It died again and then Subaru admitted the issue was known, but did not reimburse me for the first battery. Now I am waiting for my radio and control screen to be replaced. There are supply issues as Subaru is waiting for reconditioned units to be available. All of this a tremendous inconvenience. This particular model IMO a real lemon. I thought I would love my Subaru and drive it happily for a long time. Serious regrets here!

Brandon Ruka (not verified)    July 31, 2024 - 6:03PM

So, you decided to buy a 2014 ob without eyesight because you knew the owner. Suck it up. If you get fatigued with just normal cruise you have issues driving then. Until 2020 I never had anything like eyesight, but I don't use lane assist or adaptive because it's a bit hard on the brakes so it's just normal cruise. All the other stuff is for people who can't drive properly. It's not hard to maintain a lane.

Oliver (not verified)    July 31, 2024 - 6:04PM

I have a 2014 2.5i Premium with the 6 speed manual transmission. I ordered mine in March 2014 and received it May 12th. Was happy until September 1st the day after a trip to New Jersey. Less than 1200 miles and the oil light came on. This happened three times before two years old and serviced every 6 months. March 2016 I found out that there was a class action suit for excessive oil consumption in the 2.5 engine. After the 3rd consumption test my engine was replaced and the warranty was changed to 8 years/100000 miles. That was at Less than 3500 miles. Since the engine replacement 65000 miles and no problem. Average 28 might city and 34 mpg highway. 2014 was the last year to get the manual transmission. I'd only buy another if they again offer the 6 speed manual transmission. I don't have all the belts and whistles.

Patrick C (not verified)    July 31, 2024 - 6:11PM

I believe Eyesight wasn’t introduced in the Outback or Legacy until the 2015 redesign. That, along with the much more modern infotainment were major reasons that I spent more to buy a newer 2015 Legacy a few years ago. I test drive a 2010 Legacy and really liked it, but compared to my wife’s 2016 Outback, it felt like the technology was rather lacking and it seemed I’d be more likely to keep and enjoy a 2015+ due to the redesign features added like Eyesight. That was 8 years ago and I still love my 2015 Legacy Limited w/ Eyesight. Although the 2014 and earlier models are generally much cheaper, I’d always recommend paying more for a 2015+ Outback or Legacy if you like modern technology and conveniences. The prior generation has very basic features and is not quite as refined.

Stephen Feher (not verified)    July 31, 2024 - 6:30PM

I have a 2018 Outback Premium I bought new. It has the 2.5 engine and does not have the cruise control with eyesight. I have that on a 2020 Toyota Prius, so I have a basis for comparison. While I like that the Prius slows down on its own when behind a slower car, I find that annoying sometimes, for instance when I don't notice it for a while and was going slower than necessary. The lane departure is a bit bothersome as well. The Outback has been a great car for me, averaging 30MPgG even with air-conditioning on. I've put 80K on it and have not had a single mechanical problem. I did replace rear brakes and rear shocks, but other than that no problems at all. It does not have the power of other cars I've driven, but it is adequate for an old guy like me, someone who raced cars in the past and rode fast motorcycles for many years. We are waiting for the Forester hybrid to become available and are going to replace the Prius; it is a bit too low for us old folks getting in and out. I look forward to getting that.

NMK (not verified)    July 31, 2024 - 7:00PM

I have 1 subaru with eyesight and 1 without. My 2024 Impreza RS has it. For your average commuter utility transportation, eyesight is pretty good. The adaptive cruise control is really the only part I like honestly.
My other car, a 2022 BRZ with manual trans does not have eyesight and I am sooo grateful for that. Many owners of the new models complain about the system freaking out and interfering every time they try to have fun and drive aggressive. Sure it can be disabled, but you have to plan that out ahead of time because once the car is in motion you cannot access the settings. So if you find yourself in a situation where you want to slide around or do some other hooning you may be S.O.L.
I would not want a BRZ with eyesight.

Jim Baker (not verified)    July 31, 2024 - 7:34PM

Hey Denis,
I just wanted to say that my wife and I bought a new 2022 Outback Touring and loved almost everything about it. But we didn’t really like that my wife had a hard time getting in and out of the backseat. The floor pan is pretty deep and she had to step up kinda high to get out. I didn’t like hitting my head every time I got in or out of the car. I think that the roof was too low. We traded it in and bought a 2023 Forester Touring and like it a lot more !

Francis J Quinlan (not verified)    July 31, 2024 - 8:18PM

If you live in MA you can't get the complete Starlink software installed. Apparently Subaru is more concerned about protecting their technology than supporting consumers.

Meg (not verified)    July 31, 2024 - 8:49PM

I owned a 2013 3.6 and now own a 2023 Outback. The old one rusted out in New England. I miss the power and quiet of the old one. The new one has the tech but also an unfriendly giant digital screen, and it struggles, loudly, to generate power. It just feels like it strains and we aren't trying to drive it like a sports car. It now belongs to my husband.

Scott Nugent (not verified)    July 31, 2024 - 9:40PM

Complaining about buying a ten year old car. I don't feel a bit sorry for you. So someone stole the Eyesight system just before you picked up the car?

Timothy Hanson (not verified)    July 31, 2024 - 9:47PM

I drive a Toyota Corolla cross and it has all those things you like and I hate. I want to be the one driving the car, not the computer. People are just getting lazy and so demanding.

Niki (not verified)    July 31, 2024 - 11:09PM

I avoided the 2014 as I'd heard it was a bad year. I bought a used 2016 with the eyesight... BEST car ever! Had it 7 years now and will drive it til it dies.