"Toyota is telling me my Mercedes E300 is only worth $9,000 if I trade it for a 2025 RAV4 Hybrid. Are they trying to scam me?"
That's the dilemma and question that Salma (@salami4prez) has as she takes her plea for help in her TikTok video. The Toyota dealer says her 2018 Mercedes-Benz E300 is only worth $9,000 if she trades it for a new 2025 RAV4 Hybrid.
Selma says,
"I want to buy a 2025 Toyota RAV4 Hybrid, but I need to trade in my 2018 Mercedes-Benz E300, and I'm terrified to make such a big decision. I'm also scared of car salesmen."
Selma, a grade school teacher, lives in Las Vegas and doesn't make a lot of money; she works hard, is responsible with her money, has done her homework, and has identified the Toyota RAV4 Hybrid as the car she wants. She's on a tight budget and every dollar counts in her decision-making process.
Her Mercedes-Benz is in good running condition; she's had all the maintenance done that it needs, but she wants something reliable and less expensive to maintain. The RAV4 Hybrid is a great choice for her.
Selma is scared to be at the Toyota dealer
Imagine a 27-year-old school teacher walking into a Toyota dealer, talking to a salesperson she doesn't know, and test-driving a new RAV4 Hybrid. She's not a good negotiator and is looking for the best deal she can get.
She's already intimidated by the car salesperson and has to get her Mercedes-Benz appraised by the dealer to see if she can make the deal work for the new RAV4 and fit into her school teacher's budget.
Here is Selma's story, and then I'll explain her best options for trading her Mercedes E300 with the Toyota dealer.
Selma says, "So, I went into the Toyota dealer and test-drove one, and I love it. I think it's a really good vehicle. I definitely want one, and it seems like a reliable car. However, the issue is the amount they offered me for my current car since I will be trading it in."
"I don't know too much about cars and their value. If you do, please let me know if this is fair or reasonable. I have a 2018 Mercedes-Benz E300, and the only thing about it is it has 90,000 miles on it."
"So, I wasn't expecting something crazy for the trade-in value, but I was thinking about $12,000 to $13,000 would be what I would get for it."
The Toyota dealer gives Selma a low-ball offer
The Toyota dealer gives her a low-ball offer, which is a significantly lower amount than the actual value of her car. This is a common tactic used by dealers to maximize their profit at the expense of the customer.
"The Toyota dealer only offered $9,000 for it, and I'm like, no way. Doesn't that seem low?"
"So, now I have to decide if I will sell it on my own first with something like Facebook Marketplace. Once I sell it, I will buy the Toyota RAV4 Hybrid."
What is Selma's 2018 Mercedes-Benz E300 worth?
Kelley Blue Book (KBB) estimates a trade-in value of around $14,409 for a 2018 Mercedes-Benz E300 sedan with 90,000 miles. That's a significant difference ($5,409) from what the Toyota dealer says they will offer for her car.
An extra $5,000 would significantly impact her 2025 Toyota RAV4 Hybrid car payment.
Here's a more detailed breakdown of Selma's trade-in value.
1. Depreciation: In the last 3 years, her vehicle has depreciated $13,888 or 43%.
- Edmunds says the 2018 4-Matic model's trade-in value is estimated at $14,711 with a resale value of $17,513.
- Toyota will recondition Selma's Mercedes E300, and its estimated $17,513 retail price will make the Toyota dealer a nice profit.
2. Other Factors: The actual trade-in value can vary based on the vehicle's condition, features, and local market conditions.
For Selma to get a more accurate estimate, she should consider:
- Checking with a local Mercedes-Benz dealership: They can provide a more specific appraisal based on your car's condition and features.
- Using Edmunds: Edmunds also provides appraisal values for the 2018 Mercedes-Benz E-Class, with values ranging from $13,527 (rough condition) to $16,067 (outstanding condition).
- Using KBB: KBB allows you to compare up to 3 vehicles and see your vehicle's depreciation forecast data.
I wrote another report on a Toyota RAV4 owner who is moving from Hawaii and needs to sell her 2019 RAV4. However, the Toyota dealer will only give her $19,000, which is less than half of what she paid for it.
Bethany says,
"I'm moving from Hawaii to LA and need to sell my 2019 Toyota RAV4. Now the Toyota dealer tells me it's worth $17,000 less in only two years?" she says in disbelief. "What's up with Toyota?" Check out my report here.
What are Selma's options for trading in her Mercedes-Benz E300?
Bankrate says you should negotiate strategically.
Bankrate emphasizes the power of strategic negotiation. It's not just about getting the best deal, it's about feeling in control of the process. So, when it comes to trading in your car, don't be afraid to negotiate strategically.
- Separate the trade-in and purchase: Don't let the dealership tie the trade-in value to the purchase price; negotiate them as two separate transactions.
- Be prepared to walk away: If the dealership isn't willing to meet your price, be prepared to walk away and take your trade-in elsewhere.
- Know your worth: Armed with your research, be confident in your car's value, and don't be afraid to push back on a low offer.
3. Consider Selling Privately:
When considering your options, remember that selling your car privately can often yield a higher price than trading it in. However, it requires more effort.
- Tasks involved: This includes cleaning, repairing, taking photos, listing the car, and dealing with potential buyers.
- Weigh the pros and cons: Consider the time, effort, and potential hassle of selling privately versus the convenience of trading in.
Conclusion and Questions For Toyota Car Shoppers
Selma should not go to the Toyota dealer alone. She should take a seasoned person, perhaps a friend or family member who has experience in car buying and isn't afraid to negotiate the best deal. Selma is already intimidated, and the dealer can see that the 27-year-old school teacher is not in a position to negotiate a better offer for her car.
We Want To Hear From You
Have you recently purchased a Toyota RAV4 or another Toyota vehicle? Share your car buying experiences with us. Whether it's a success story or a cautionary tale, your experience can help others navigate the car buying process. Click the red Add New Comment link below and let us know.
Check out my Toyota RAV4 story: I Paid Too Much For My 2024 Toyota RAV4 Because the Dealer Stung Me By Issuing a Verbally Undisclosed Credit Card For an Extra $1,500 Down Payment
I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReport, All Subaru, WRXSTI, @DenisFlierl, Facebook, and Instagram.
Photo credit: Denis Flierl via Selma, Toyota
Comments
So since 2002 I have bought…
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So since 2002 I have bought I believe it was eight Toyotas. I know that sounds like a lot but one of them was brand new and I drove it for 16 and a half years. Had a few accidents and upgraded to larger vehicles a couple of times but I have only had one issue with the dealership that I have dealt with. I had a salesman that decided flirting with me was the best way to get the sale even though I had already bought five cars from the dealership by that time. I was buying a car there regardless. The loan he put me in was a bit predatory and when that car ended up getting totaled the sales manager reassigned me to a different sales agent. I always say it's a good idea when buying a car if you don't trust something you either leave or you get the sales manager involved. Because if they've done it to you the sales agent will do it to somebody else and the sales manager does not want that sort of thing tanking sales for everyone.
I would not deal with that…
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I would not deal with that Toyota dealer even if they gave me a good value or if I sold it privately!!! Your next step is to go to a reputable HONDA dealer... I believe their C-RV or H-RV had a better overall rating for value than the RAV-4.
See what they will give you for your trade!
BE WILLING TO WALK AWAY---
Or if you are so dead set on the RAV-4 . GO TO ANOTHER TOYOTA DEALER.
"...she wants something…
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"...she wants something reliable and less expensive to maintain." So will everyone else shopping at a Toyota dealership. They made their offer because a Mercedes will be on a Toyota lot for a long time.
Just sell the Mercedes and…
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Just sell the Mercedes and then buy the Rav4.
Keep your E300, these are…
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Keep your E300, these are actually quite reliable. They get pretty good gas mileage, they are safe, it's going to be a lot quieter than the Rav 4 Hybrid. You're not going to get a deal on the RAV4, if you can even get one at all. If you are heartset on getting rid of your Mercedes wait until the new RAV4 model comes out later in the year and get a better deal on the last generation. Sell your car privately or take it to CarMax or Carvana.
Don't go to Carmax, they…
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In reply to Keep your E300, these are… by Nicholas Babeaux (not verified)
Don't go to Carmax, they will work you for every penny you qualify for in financing. Went their with my son and asked to see everything they had between a certain price range
They would NOT untill we filled out a bunch of paperwork, nope, we walked. Never saw a single car. They refused.
Someone so naive as Selma…
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Someone so naive as Selma shouldn't be a school teacher. She acts like a child herself, intimidated by a Toyota dealer.... doesn't know the basics of car values or simple economics. Who can'r figure out that a car dealer will not give you the full value for a car? Please don't teach kids or they will grow up without some very critical life skills.
This is one financially…
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This is one financially impaired person I hope she isn't teaching personal finance in school. She owns a Mercedes which isn't known to be the most cost effective way to get from point A to point B. Now she wants to spend more than half her annual on a car which is pretty stupid in my estimation. She needs to listen to Dave Ramsey otherwise she'll be broke the rest of her life.
Try carmax or carvana they…
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In reply to This is one financially… by Kwaves (not verified)
Try carmax or carvana they should be able to offer you a lot more than 9000 auction prices are 13000-14900. Which means they're trying to hold on the trade to make more profit. See needs to bring a friend along who's a little more outgoing than she is. By trading it in she gets the tax savings meaning she only pays tax on the difference. That person needs to be able to get her up and leave if they can't get her 12k-13k for the trade and the dealers also are going to whack her with BS fees which is really dealer profit.
Don't go into debt for a car…
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In reply to Try carmax or carvana they… by Dan M (not verified)
Don't go into debt for a car. Pay off what you have if not already and save up to buy a different car that you can buy in cash. Take the 500 a month you would have been paying on the new car and pay off other debt. When out of debt put that money in an index fund to grow so you can save up for a house. Buy assets that appreciate not depreciate. Wasting money you don't have for a car you don't need will keep you poor!
"Terrified of car dealers"?…
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In reply to Try carmax or carvana they… by Dan M (not verified)
"Terrified of car dealers"? Honey, this isn’t a haunted house—it’s a dealership. You're not buying a haunted doll, you're trading in a Mercedes for a RAV4. That’s called life. We all have to make choices, and sometimes they involve depreciation and uncomfortable paperwork. That’s not trauma, that’s Tuesday.
Being “scared to make a big decision” is part of being a grown-up. Either do it, don’t do it, or take the bus. But this hand-wringing over a trade-in? Come on. That’s not newsworthy, that’s adulthood. Pull up the adult panties and step into your power—or at least into a moderately priced crossover SUV.
Sell it to CAR MAX, best…
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Sell it to CAR MAX, best offers as far as money. We sold our 2021 Tacoma TRD 4X4 OFFROAD in February 2024. We owed $ 30, 000. CAR MAX paid us $ 34,500. It had 33,000. Miles. All maintenance performed @ Dealer as per maintenance schedule.
It is great that you…
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It is great that you understand the resale value of your vehicle. This dealer is trying to take advantage of you. I suggest that you let the dealer know that you are aware of the market, trade-in, and resale values of your vehicle, and you are disappointed they are trying to rip you off. Because of their unfair business practices you will sell your vehicle elsewhere, and purchase from a different dealership.
Sell it herself. She still…
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Sell it herself. She still won't get much more but if she can get another couple thousand, it might make a difference. Her problem is the e series is nice but not real in demand on the used market, especially that is if a car. She made the mistake of thinking because it's a Benz it would hold it's value.
Must dealers are going to…
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Must dealers are going to low-ball private salers. I went to do a trade in for my 2015 Jeep Wrangler a few years back - KKB $ 23,500K -24,500. Dealer offer $16,345, I left.I posted it online for sale and
2 other dealers offered me $23, 300 and 23,345. - Sold it to the highest bidder and I got a free Uber back home. A year ago I traded in a Kia Optima 2017/ EX premium package to CarMax - offer matched the KKB $9,300- easier trade ever and was left with over $6000 in equity after their paid off the car. I would try CarMax or posted online as a private saler
Keep the car you have. Yes…
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Keep the car you have.
Yes maintenance is higher
But consider you will have car payments
And the new car will depreciate faster than your old car which is already depreciated.
The new car will cost more on the long run
They offered her 9k on a 7k…
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They offered her 9k on a 7k car. Sounds to me like a gift.
Understand that the dealer…
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Understand that the dealer is not the Toyota corporation. Toyota doesn’t set trade in values. You will almost always do better selling privately. Having said that I am on my second RAV4 Hybrid with zero repairs so far and astounding mpg.
They don't have to give you…
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They don't have to give you Blu book. Mercedes aren't selling right now so sell it private party if you want more money out of it
Try to seek privately first…
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Try to seek privately first. I don’t know what’s happened to Toyota but their customer service is going downhill.
We had a long and slight headache ordering/buying a new 4Runner in 2018 but it was manageable. Fast forward to a couple of months ago to when we began the process for a 2025 Grand Highlander Hybrid. I never want to buy from them again and am warning others.
The car was supposedly ready to pickup at least four times, each time something was wrong. We ordered the XP package but rims were still factory, all-weather cargo mat was missing, our sales rep was saying we couldn’t install a roof rack after being told we could when buying, no roadside kit… I mean it’s baffling at how absent our sales rep was. Once the black wheels were installed, we were told the originals were put back or already on another car and we had to have them hunted down and returned (we paid to upgrade from the original, so legally they were/are ours… either give them back or subtract from the sale price). Both of the keyless fobs died within a month, the lug nut covers weren’t installed and were missing, and to add salt to the wound, they were demanding a $5K dealer fee because of the “high demand” for the car. Meanwhile, two surrounding Toyota Dealerships didn’t have a dealer markup fee. We also found out we were lied to when we purchased an “interior insurance package” for our 4Runner because it barely covered any damage, natural wear and tear or accidental. We didn’t receive the complete contract for it when we bought and signed for the car and are heavily debating a lawsuit.
Buying a car used to be a fun experience, stressful but fun because it was something new and different. Our experience ruined it all and I really do not want anything to do with them anymore… at least our dealership. You’d think being a car salesperson would be a fairly easy position, study up and learn about the cars, make a checklist or spreadsheet of clients wants/needs and come to the table with what’s available and verify what was ordered once product is “ready”. How is it that hard?
Go to Honda dealer and try…
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Go to Honda dealer and try to get a good deal on a crv hybrid. This is a very good car too. The honda gets a better write-up in Consumer Reports than the rav4. Both good cars but I would rather have the honda any day. When i have looked at Toyota's i have found the salesman there rather arrogant.They act like they are doing you a favor to talk to you. So f...k.that crap. Stick to your guns and get the deal you want. You don't like what you hear? Move on. Be nice but be firm on the deal you want. If they want your business they will meet your terms. There are plenty of dealers out there. And don't be intimidated. Your the one spending the $$$ And don't let them sell you any stupid add on warranties, add ons or anything else. Go with a friend or a family member. You think you got a good deal. Don't sign anything. Go home and sleep on it. And bring calculater to make sure you can afford the monthly payments. Good luck. Someone will give you good deal.
Use keysavvy if you sell…
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Use keysavvy if you sell privately. They take care of the money and title so you don't have to.
I sold my last car on Facebook Marketplace and used keysavvy.com for the transaction. Cost me about$ 300 in fees but sold $6,000 more than dealers would pay.
Good miles for a 2018, but…
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Good miles for a 2018, but most new car dealers have a tuff time with high mile high line cars and will more likely send it to the auction. Hard to get financed and most people who have their own financing won't purchase a 90k mile car. Retail it yourself or find a used car dealer that would be willing to run it thru the auction for you for a fee. Then you will know the real value. Just my opinion after 35 years in the car business.
As a retired 25 yr. salesman…
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As a retired 25 yr. salesman I had issues with greed and customers disrespect. Dealerships have overhead and should earn, not make a profit.. Only go to dealership alone if you are repeating with a previous salesman. A first time dealership visit feel the atmosphere and view it's operations. Study prices new, trade-in values if you have a trade. Today all information is available per internet..return with a partner. Negotiate new car from bottom price NOT top (MRSP) price. Make the trade your last price deal..
*If being disrespected talked to professionally..walk out !
Sell your car privatly and…
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Sell your car privatly and drive to the toyota delearship in St George UT.
I lived in Las Vegas and tried to get a fair price on a Honda civic and Toyota Corolla for over a month. Drove to st George and made the deal i was looking for in 15 minuets and was out of there in an hour. It's a completely different mentality from the Vegas Criminals with their bait and switch - trying to force you into a lease when you want to purchase.
Try CarMax. They buy…
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Try CarMax. They buy independent of selling you a car.
In December, I sold my 2014…
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In December, I sold my 2014 E350 4matic with 105,000 miles, in good - but not excellent condition, for $8,000 to a used luxury car dealer in Duluth, GA. Same day, no hassle. This was not a trade-in. This car was completely re-modeled in 2017. So how could a 2018 not be worth much more in Hawaii??? Nope, find another dealer, probably get what you want from a luxury car dealer selling certified pre-owned cars.
Walk away. Find a luxury…
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Walk away. Find a luxury/cert preowned dealer. Get a much better price. That’s a beautiful car. The 2018 E300 4matic is a beautiful car, 4 wheel drive, yep, u can do better. As to the RAV4, my ex-wife bought a new one in 2014, uses it daily, lots of miles, never a peep. She loves it. Can’t force her to sell it.
Sell it to carmax or carvana…
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Sell it to carmax or carvana. They'll take any piece of crap in. Out of warranty German cars are junk. KBB this, Edmunds that. You forget the dealer takes all of the risk with it. Once service dept says its leaking oil like crazy and how much it will cost to fix, it'll end up at the auction, then on a crappy independent lot where they'll buy here pay here it over and over again
This is why most people who…
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This is why most people who know cars don't recommend luxury brands. All the electrical issues aside, they depreciate harder
Pagination