My First Cybertruck Was Dead on Arrival; Now Tesla is Pushing Me to Take Delivery of a 2nd Cybertruck With Several Defects Tesla Themselves Outlined With Chalk

Johnathon J Smith is trying to spend over $100,000 to purchase a brand-new Tesla Cybertruck. Still, Johnathon shares that despite multiple tries, Tesla appears unable to provide him a defect-free Cybertruck.

After much frustration, Johnathon headed to the Tesla Cybertruck group on Facebook for advice regarding his second defect-ridden Cybertruck.

Johnathon writes, “Anyone would reject this truck. Tesla Service Center is trying to push it on me.” Below, Jonathan shared 18 pictures of the Cybertruck Tesla was pushing him to take delivery of.

Ironically, not only did the Cybertruck that Tesla was trying to hand over to Johnathon have several defects, but Tesla service technicians had marked out the defects with chalk.

The Tesla service center employees did not even bother to wipe out the chalk marks outlining the defects before asking Jonhatan to take the truck.

As you can see from the several pictures Johnathon provided, Tesla has marked these defects with chalk. The first defect Tesla outlined is over the side of the bed; here, Tesla has put two brackets marked with chalk, outlining dents, scuffs, and scratches.

A second area of defects is outlined with chalk using three brackets over the tailgate. Here, you can see similar issues with dents and scratches. Tesla has also outlined a third area with deeper scratches by the windows.

In addition to the issues Tesla outlined, Johnathon also discovered several of his own, including a misaligned tonneau cover with exposed metal where the tonneau cover meets the Cybertruck sail and a small blemish on the tonneau cover material.

In addition, there are multiple areas of scratches and the usual trim misalignments. Finally, the vehicle was dirty and needed a wash.

Continuing the subpar customer service, Johnathon says Tesla only offered him a $250 one-time use store credit discount to take delivery of the defective Cybertruck.

This would be frustrating for anyone, but Johnathon says this is the second defective Cybertruck Tesla has assigned him. Johnathon writes, “This is the second Cybertruck with defects. The first one was dead on arrival. I didn't even get to see it.”

Johnathon’s theory is that after his original Cybertruck experienced major electrical issues, the EV maker assigned him a different Cybertruck that other buyers rejected because of defects.

Given all the issues, people naturally wanted Johnathon to speak to a manager to solve the problem. However, Johnathan says he has already spoken to a Tesla district manager, and “he’s the one who arranged it!”

Adding insult to injury, Johnathon says, since this is technically the second Cybertruck he did not take delivery of, he can’t reject this Cybertruck and get a replacement. Johnathon writes, “This is the take it or leave it option.”

Overwhelmingly, people were advising Johnathon to reject this Cybertruck and get a new one in a few years after Tesla has sorted out some of the early production issues; however, Johnathon says in preparation for his Cybertruck, he has already sold his Jeep and now doesn’t have a truck to pull his trailer for his job.

Johnathon writes, “I would wait, but I sold my work truck, and this was supposed to be the replacement. I'm going on two weeks of downtime with $0 made and a second failed Cybertruck delivery.”

Finally, Johnathon identifies the Tesla service center in Mechanicsburg, Pennsylvania, as where he is facing all these problems.

Overall, the comments below Johnathon’s post show that many people, including several Tesla and Cybertruck owners, are unhappy with the level of customer care they have received from Tesla lately.

Let me know your thoughts in the comments below. Share your ideas by clicking the red “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image: Screenshot from MKBHD’s YouTube video

For more information, check out: Yes, That’s a Tesla Cybertruck Towing a Giant Statue of Elon Musk, and The Story is Worse Than It Sounds

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.