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Rob Roth is a brand new Cybertruck owner from Alberta, Canada, and says his heart is broken after his truck completely fell apart less than 24 hours into ownership.
Rob adds that the Cybertruck bricked itself as he was attempting to defrost the truck before driving it.
Rob shared his story on the Tesla Cybertruck Canada group on Facebook and simply titled it “Heartbroken.”
Here is what he wrote…
“I picked up my Cyberbeast yesterday afternoon, drove two hours home, and had a blast driving it last night with friends and family. This morning, I defrosted it and drove to work. At lunchtime, the defrost did not engage(46% battery left), would not go into Drive or Reverse, started giving me errors/warnings, and then shut right down.”
This is not an ideal situation for a truck with a starting price of $165,999 in Canada. Continuing his post, Rob provides more details about his failed attempts to revive the truck.
“I Spent the next 4 hours on the phone with Tesla service, trying to revive it by “boosting” it. We did revive power, and some things activated, but others did not. Eventually, nothing worked…even with boosting. I went back to meet the tow truck driver, and we were able to get some power with boosting again(maybe it’s because we boosted frunk again?) and got it in some sort of emergency mode and was able to limp drive it onto the tow truck.”
What’s interesting here is that Rob only drove his Cybertruck for approximately two hours; however, he has already spent four hours trying to revive it.
I don’t know about you, but I would be unhappy if I had to spend twice as much time trying to solve the issue with my brand-new vehicle than the entire time I was able to drive it.
As for what exactly went wrong, Rob hasn’t yet received a definitive answer from Tesla but says he believes it has something to do with the truck’s heating system.
Rob continues to write…
“I am unsure what happened, but I noticed later at night that the fan noise under the dash seemed louder than before. I just assumed it was because of the cold temperature (-18C) (-0.4F), but maybe something else was going on?”
Tesla employs a heat pump on the Cybertruck to increase the heating and cooling efficiency. This is good for preserving battery power and range, but there are questions about how effective this system is in harsh environments.
Whatever the cause, Rob is not thrilled with the whole situation and continues to write…
“Anyhow, I sure hope Telsa makes me whole on this. I feel like spending this type of money and having this sort of hassle within 24 hours is unacceptable. In love to heartbroken on the same day.😭💔”
Finally, Rob concludes his post with a picture of his Cybertruck loaded onto a flatbed. Most people would be unhappy with this sight, but Rob doesn’t seem too bothered writing, “Note: My Cybertruck does look awesome on that tow truck!”
Overall, the Cybertruck appears to be failing its first test in the Canadian winter and at the same time, breaking some hearts. Please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.
Image: Screenshot from IMCARS YouTube channel
For more information, check out: Tesla’s Autonomous Cybercab Involved in First Minor Accident
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
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