Rob Roth is a brand new Cybertruck owner from Alberta, Canada, and says his heart is broken after his truck completely fell apart less than 24 hours into ownership.
Rob adds that the Cybertruck bricked itself as he was attempting to defrost the truck before driving it.
Rob shared his story on the Tesla Cybertruck Canada group on Facebook and simply titled it “Heartbroken.”
Here is what he wrote…
“I picked up my Cyberbeast yesterday afternoon, drove two hours home, and had a blast driving it last night with friends and family. This morning, I defrosted it and drove to work. At lunchtime, the defrost did not engage(46% battery left), would not go into Drive or Reverse, started giving me errors/warnings, and then shut right down.”
This is not an ideal situation for a truck with a starting price of $165,999 in Canada. Continuing his post, Rob provides more details about his failed attempts to revive the truck.
“I Spent the next 4 hours on the phone with Tesla service, trying to revive it by “boosting” it. We did revive power, and some things activated, but others did not. Eventually, nothing worked…even with boosting. I went back to meet the tow truck driver, and we were able to get some power with boosting again(maybe it’s because we boosted frunk again?) and got it in some sort of emergency mode and was able to limp drive it onto the tow truck.”
What’s interesting here is that Rob only drove his Cybertruck for approximately two hours; however, he has already spent four hours trying to revive it.
I don’t know about you, but I would be unhappy if I had to spend twice as much time trying to solve the issue with my brand-new vehicle than the entire time I was able to drive it.
As for what exactly went wrong, Rob hasn’t yet received a definitive answer from Tesla but says he believes it has something to do with the truck’s heating system.
Rob continues to write…
“I am unsure what happened, but I noticed later at night that the fan noise under the dash seemed louder than before. I just assumed it was because of the cold temperature (-18C) (-0.4F), but maybe something else was going on?”
Tesla employs a heat pump on the Cybertruck to increase the heating and cooling efficiency. This is good for preserving battery power and range, but there are questions about how effective this system is in harsh environments.
Whatever the cause, Rob is not thrilled with the whole situation and continues to write…
“Anyhow, I sure hope Telsa makes me whole on this. I feel like spending this type of money and having this sort of hassle within 24 hours is unacceptable. In love to heartbroken on the same day.😭💔”
Finally, Rob concludes his post with a picture of his Cybertruck loaded onto a flatbed. Most people would be unhappy with this sight, but Rob doesn’t seem too bothered writing, “Note: My Cybertruck does look awesome on that tow truck!”
Overall, the Cybertruck appears to be failing its first test in the Canadian winter and at the same time, breaking some hearts. Please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.
Image: Screenshot from IMCARS YouTube channel
For more information, check out: Tesla’s Autonomous Cybercab Involved in First Minor Accident
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
Comments
You get what you pay for…
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You get what you pay for. This guy paid way more for a headache than anyone I've ever known. Looks good on him as he knew what a pile of junk he threw a 165 gran at. Cyber trucks are for the rich and famous in the SUN belt!
Hmm... $83,000CA per hour of…
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Hmm... $83,000CA per hour of driving. It would have been cheaper to call a taxi, even if it was one of those Uber scab cabs.
I have no sympathy for this…
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I have no sympathy for this situation. Anyone who would pay 165K for any vehicle is nuts. If he has money to burn, it could help with many, many other causes. Buy a Honda. Best cars I've ever owned.
I have no sympathy for this…
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I have no sympathy for this situation. Anyone who would pay 165K for any vehicle is nuts. If he has money to burn, it could help with many, many other causes. Buy a Honda. Best cars I've ever owned.
If you buy a warm weather…
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If you buy a warm weather vehicle to have in a very cold climate ( northern hemesphe ), you best keep it in a heated garage and dust it off at the start of summer. Just commen sense
Seem to do fine in Alaska.
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Seem to do fine in Alaska.
When will people figure out…
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When will people figure out that the Tesla are ALL worthless pieces of garbage and stop buying them?
When will people figure out…
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When will people figure out that the Tesla are ALL worthless pieces of garbage and stop buying them?
Me, while driving my 2001…
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Me, while driving my 2001 combustion car in cold weather with the heat & defroster on: "HAHAHAHAHAHAHAHA!!!!!!"
Well, there you go! It looks…
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Well, there you go! It looks great on a tow truck. So you buy a rollback and just leave it there. Climb up into the Cybercab and eat a Cyberbar at lunch out in the company parking lot, take in the view, enjoy the sun, chat with the little people down on the ground below.
I know I shouldn’t be happy…
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I know I shouldn’t be happy about this, but I hate Elon Musk so much, I have to confess that I AM!
Had the opportunity to have…
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Had the opportunity to have a ride in a Tesla Uber on a frosty February night in Bellville Ontario. I took to the back seat and thought immediately a park bench would be more comfortable than this. A few minutes into the ride I asked the driver for a Little more heat as it was cold. I was informed that was not possible as it was too hard on the battery. Not impressed.
Does Canada have lemon laws…
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Does Canada have lemon laws the way the USA does? Personally, in this situation I'd want my money back. Spending that kind of money for a truck that can't survive a full 24 hours it pretty bad.
We don't have lemon laws in…
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In reply to Does Canada have lemon laws… by Michael (not verified)
We don't have lemon laws in Canada but he might be able to seek help through the Canadian Motor Vehicle arbitration plan
If Canada had a Lemon Law…
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In reply to Does Canada have lemon laws… by Michael (not verified)
If Canada had a Lemon Law they would have traded in Quebec decades ago.
No, we don’t. The dealership…
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In reply to Does Canada have lemon laws… by Michael (not verified)
No, we don’t. The dealership may have to do repairs under warranty, assuming they don’t find a way to blame the owner or the tow truck driver for it currently being inoperable. But they don’t have to even repair it in a specific timeframe, they don’t have to provide him with a loaner vehicle while his is being repaired, and they don’t have to take ownership of the vehicle back at any time for any reason. They don’t have to buy it back if he doesn’t want it anymore, and if they do decide to buy it back, they don’t have to give him any specified amount as a price - they can offer him below market value for the vehicle in its current condition. Alberta especially has no legal protections for this, and the only option for him if he doesn’t like how it’s resolved is to go to Tesla corporate and hope they do the right thing, or go to AMVIC and hope the process of the complaint puts pressure on the dealership to do the right thing.
Yes, there are lemon laws…
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In reply to Does Canada have lemon laws… by Michael (not verified)
Yes, there are lemon laws. They are provincial laws so there are variations.
As a rule of thumb, Quebec's consumer protection laws are most robust. Alberta's are usually in the category of "caveat emptor, suckah!"
That is sad I would demand…
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In reply to Does Canada have lemon laws… by Michael (not verified)
That is sad I would demand my money back like WoW
Maybe he didn't see what…
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Maybe he didn't see what happened to Tesla's in Chicago last year. If I were him I'd return it and wait a few more years to work out the bugs. Dead right away is a bad sign.
The people that buy these…
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In reply to Maybe he didn't see what… by Spike (not verified)
The people that buy these cars. I hope they signed up for mission mars with spacex.
I don't think bugs are going…
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In reply to Maybe he didn't see what… by Spike (not verified)
I don't think bugs are going to get worked out while Elon's busy playing chief fan girl to Donald Chump. He's wrecked Twitter and opened up the field to competitors and is well along applying the same principles to his car business.
And you clearly didn't look…
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In reply to Maybe he didn't see what… by Spike (not verified)
And you clearly didn't look into what happened either but just swallowed and parrot.
These cars are used all over in harsh environments but you people focus in on one or two example, which you also know Little or nothing about to make your judgement.
Why don't you look into it and then post.
I don't think they'll still…
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In reply to Maybe he didn't see what… by Spike (not verified)
I don't think they'll still be for sale in a few years.
I found it interesting that…
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I found it interesting that people are spending outrageous sums of money on a vehicle that does not perform up to expectations. Well, all people seem to be doing is making alien musk wealthier. If only the truck was better looking.
Teslas are junk. Catch fire…
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In reply to I found it interesting that… by Cuseami (not verified)
Teslas are junk. Catch fire and don’t run in Canada during the winter.
Hahaha 🤣 hahaha have you…
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Hahaha 🤣 hahaha have you tried plugging it in. Maybe blockheater needs to be on head.
Maybe he needs to unplug it…
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In reply to Hahaha 🤣 hahaha have you… by Suk Medong (not verified)
Maybe he needs to unplug it for ten seconds and then plug it back in..
Got dizzel and eat mo pussy…
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Got dizzel and eat mo pussy. Or sit around and whine with the Metrosexual truck
Yo Straight Out of Your Mom…
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In reply to Got dizzel and eat mo pussy… by Suk Medong (not verified)
Yo Straight Out of Your Mom's Basement
Add Canadian winter to the…
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Add Canadian winter to the long list of things the cyber "truck" can't do.
Pagination