Skip to main content

2nd new oil consumption lawsuit suddenly filed against Subaru

A 2nd class-action oil consumption lawsuit has been filed against Subaru of America. The popular 2014 Subaru Forester is on the list. Which other vehicles are included?

The top-selling 2014 Subaru Forester is on the oil consumption lawsuit as Subaru of America now has a second class-action suit that has been filed against the Cherry Hill based automaker. The first lawsuit was filed in July, and this second class-action suit was filed on October 8, 2014. The Courier-Post reports that this second lawsuit also contends Subaru of America has failed to address customers' concerns about excessive oil consumption in some of the automaker's vehicles.

Is your vehicle on the list?

In an article in the New Jersey Law Journal, the first lawsuit, filed in July on behalf of a California man, claims the 2011-14 Forester, 2013 Legacy and 2013 Outback, with 2.5-liter engines, and 2012-13 Impreza and 2013 Crosstrek, with 2-liter engines are having this oil consumption issue. The suit claims the vehicles "prematurely burn off and/or consume abnormal and excessive amounts of engine oil."

The second lawsuit was filed in federal court on October 8, Camden, New Jersey, on behalf of two Subaru owners from Connecticut and New Jersey. This second lawsuit also claims Subaru of America has not disclosed an oil-consumption problem in “some vehicles and has refused to cover repair bills caused by an alleged engine defect.”

The two lawfirms will work together

The Attorneys who are representing these Subaru owners in the two oil consumption lawsuits "will work together with the common goal of getting relief for Subaru customers," said Eric Lechtzin of Berger & Montague, the Philadelphia firm that filed the second class-action suit.

What is Subaru’s response?

Subaru has not responded publicly to the oil consumption lawsuit, and in response to the report, Subaru Director of Corporate Communications Michael McHale, declined to comment on the lawsuit. But he did say in the Courier-Post report, "However, I would say that the vast majority of our vehicles consume oil at typical levels."

What should Subaru owners do?

If you own a 2011-14 Forester, 2013 Legacy and 2013 Outback, with 2.5-liter engines, and 2012-13 Impreza and 2013 Crosstrek with 2-liter engines and you are having this oil consumption issue, take you vehicle in to your Subaru dealer and ask for an "oil consumption test." But keep in mind, it’s been reported that Subaru dealers are telling owners that the oil consumption issue is “normal” and that normal usage is 1 quart every 1200 miles.

Owners will need to be persistent as most dealers are not admitting anything is wrong with the Forester, Outback, Legacy, XV Crosstrek and Impreza models. The dealer should change the oil free of cost, and ask you to come back in 1200 miles. If the oil usage is over their acceptable specifications, they could replace the piston rings to correct the problem. The top-selling new-generation 2014 Subaru Forester, previous-generation Outback, Legacy and Impreza are on the list and also the third-best selling XV Crosstrek.

Other 2014 Subaru Forester oil consumption lawsuit stories of interest.
Why Subaru’s excessive oil consumption issue could spoil their party

Comments

Pat (not verified)    May 22, 2015 - 8:56AM

How can I get the dealer to fix this problem? I have called several and they all say the same thing - that it is normal.

please advise. this car is going on a long trip with my daughter and grandaughter and I am very concerned.

Larry Gallagher (not verified)    May 25, 2015 - 10:18AM

Does anyone know about the CVT problems in the 13-14 Outbacks that are causing hesitation problems at low speeds? There should be a class action lawsuit here also! I sent an email to Consumer Reports to have them check out these Subaru problems, it would help if more people would contact them!

Justin B (not verified)    May 29, 2015 - 1:29PM

"""Subaru Director of Corporate Communications Michael McHale, declined to comment on the lawsuit. But he did say in the Courier-Post report, "However, I would say that the vast majority of our vehicles consume oil at typical levels."""

Mr McHale, Subaru's own maintenance manual claims that with synthetic oil I should be getting 7500 miles in-between oil changes. On my 2014 Outback with 17000 miles, my dealership has me coming back every 5000(probably to try to curve any suspicion of this issue). With my last two oil changes I was forced to come back earlier than what was scheduled because of the oil light being on. The last one being 500 miles(4500miles into the last change) because of the oil light being on and because of there NOT BEING A DROP of oil on the dip stick. Is this what you consider normal???
Shame on Subaru for knowingly selling faulty vehicles to unsuspecting customers. I'm typically not for class actions but I hope Subaru gets slapped hard as this is a major issue for Subaru customers.

Dave (not verified)    June 3, 2015 - 2:16PM

I own a 2012 Impreza sport limited. The fourth Subaru that I've owned. I bought it used as my legacy was destroyed in a hail storm, and thought nothing of it because of my track record with the brand. Three months in(and only 930 miles) my oil light goes on. I did some research to find that this issue runs rampant across this engine set-up. I contacted Subaru and I'll try to be succinct, they told me to get an oil consumption test. The dealer changed the oil and told me to come back in 1200 miles. Again like clock work at 900 miles the light comes on. The replace the whole motor believing they have found the fix. It worked, because this time I got 975 miles before having the light come on. I am quite disenchanted with this car after loving and proselytizing the brand for so long. I don't know what the next step in their protocol is, but at this point I couldn't care less if my car just disappeared.

Steve (not verified)    June 3, 2015 - 10:35PM

My 2012 impresario is a the dealer now having the piston rings replaced. Dealer also tried saying consumption was normal, but when I talked with corpoate, they said they recently changed their consumption requirements. I think the rep I talked with said that the acceptable level is 1/3 quart per 1,500 miles. I was burning 1/3 quart every 1,200 miles. Just keep documenting the issue, whether thru dealer or whoever changes the oil. Get multiple oil consumption tests done if need be. The old addage still applies, the squeaky wheel gets the grease. Be persistent!

Tammi (not verified)    July 7, 2015 - 1:32AM

Four months ago, I bought a 2014 Subaru Crosstrek with 5k miles, which the sales manager told me was previously owned by the General Manager of the local dealership where I bought it. At 7,500 miles, the oil light came on, I added a quart, and had the oil checked & changed by our closest reputable mechanic. (I had purchased 'Lifetime Oil Changes' for the car from the Subaru dealer, but the dealership is farther from my home, so I had it checked/changed as close & soon as possible.) At 10k miles, the low oil light came on again, so I added a quart & took it to the dealership where I purchased lifetime oil changes. Although when I purchased the car, the sales rep. told me I could bring it in anytime for an oil change, no appointment necessary, when I brought it in, the service person told me they were really busy, and they would not be able to change the oil that day. After driving 45 minutes each way, with a 1 yr. old in tote and dealing with lies and issues with Subaru, I'm starting to get a headache. If I had to do it over again, I would have bought a Toyota.

Steve (not verified)    April 6, 2017 - 9:34AM

In reply to by Tammi (not verified)

I bought a 2015 Crosstrek, by the 2nd oil changes the check engine oil light started coming on. I got the script also that Subaru's use oil. My brand new car was deemed normal. I didn't get 2500 miles and the oil light again came on. I bought the $8.00 quart of oil required and it didn't even bring it back to the full mark. I was told it would need to use a third a quart of oil in 1200 miles to be scheduled for repair. I traded it in and took a hit on the car. I was contacted by the Service manager at Gillman Subaru in Houston Texas and said they are not going to accept responsibility until after the Law suit. A real shame. This was my First and my last Subaru. Apologizes to the next owner of the Crosstrek.

Douglas Martin (not verified)    August 20, 2015 - 10:56AM

Purchased new 2015 Subaru Outback in Sept. Of 2014. Scheduled oil change 6 month only 2700 miles on car. Next scheduled oil change 5700 miles or 6 months. Drove 2000 miles oil light came on checked oil 1qt. Low. Drove another 2200 miles, oil light came on. Checked oil 1 qts low. That's 2 qts. Of oil I 4200 miles. Called dealership told them I put in 2 qts of oil in 4200 miles. Bring it up for oil consumption test. Drove 1200 miles took it back to dealership for oil check, used almost a qt. Of oil in 1200 miles. Now running 2nd. Oil consumption test. Called service director he said Suburb wanted to do it again because the new 2015 supposed to have the new motors and that they have not seen oil consumption in the new ones. They have not made any improvements to take care of this problem with oil consumption. MY opinion to car buyers, don't buy a Suburb until they fix the problem with there cars using excessive oil.

Bill (not verified)    September 15, 2015 - 6:57PM

I own a 2014 forester with 83000 miles mostly highway and it began to reveal oil consumption issues at approximately 60k. I would estimate it burns a quart of oil every 3500 miles. I 've owned three subarus and two of them have had oil consumption issues. The 2014 forester burns more than the other subaru and I will not be purchasing any additional vehicles from subaru should they not address the issue and correct it.
Now i have to check the oil level every week to prevent engine damage which is redicious for todays cars. Maybe its time to buy an american product.

Andrew Schmidt (not verified)    September 20, 2015 - 10:02PM

This is precisely the problem I'm having. I am in this situation because I once owned an '04 Forester that was incredibly reliable, though I thought it was my fault that I was causing what the service technicians kept saying was "acceptable" oil consumption, since Subarus "love oil." Towards 200K miles the old 04's valves were ticking pretty loudly, so I thought it best to trade it in for a new model, this time a '12. I have had it for a year now; bought it with 45K miles; now have about $70K miles. I commute 80 miles per day, and take 500-mile weekend trips from time to time. This "new" Forester consumes two quarts of oil a month. The oil light never comes on, but more often than not after I put a quart in, if I forget to check it in a week, it will show no oil on the dipstick which causes me no end of mental anguish. I just put a quart in last week and took it in this week for an oil-change (!) and they said DANGER YOU HAVE NO OIL ON YOUR DIPSTICK. They proceeded to scold me on doing this more regularly, which I endured tight-lipped, since I didn't want to encourage them to up-sell me on anything else (e.g. new cabin air filter, or replacement an idle pulley that whines like crazy, or the alignment...$450 total). I can't wait for the thing to fail on the highway. I keep two quarts of expensive synthetic oil in my car at all times now, and the valves are starting to tick like the old Sube's did with half the mileage on them. And I have four and a half years left on the loan. How the hell can I work with this?

Todd (not verified)    September 22, 2015 - 1:02PM

I have a 2014 legacy 4 cyl. I have burned a quart of oil at 1300 miles, 4200 miles, and 1400 miles. I have been though the consumption test and it did not burn oil--however, 3200 miles later my oil light came on and I was down a quart. Subaru should issue a recall--which would probably be the most costly recall in the history of any foreign car maker!

Teresa Dwornick (not verified)    October 5, 2015 - 9:00AM

I have a 2013 Forester and have had an oil consumption problem from the first oil change on. The John Howard technician came out to the waiting room and said to me "Good thing you brought it in, it was down 4.5 quarts". What?????? Why would that fall on me. When I said that is a huge problem. He just said "it's full now". And, the oil light has never come on in my vehicle. I have had my vehicle back to the shop four times now. It's the same old run-around. Do not buy a Subaru at John Howard's Auto in Morgantown, WV. The turnover of techs and managers is so great that a vehicle owner is starting all over again, explaining the problem constantly and receiving no solutions to the issue. I am so very disappointed in the vehicle and will never buy another Subuaru again.

Trish (not verified)    November 6, 2015 - 12:14PM

I'm having the same issues with my 2013 Outback. Besides the high oil consumption this 2013 has been in the shop 3 times already for catalytic convertors being burnt out. In Nov 2014, they replaced the entire exhaust system and I haven't had a problem until this morning when the check engine light came on again. I notice the radiator fluid reservoir seems to overflow on occasion and make a huge mess. When I asked Subaru about it they said because of high temperatures outside that sometimes happens. I'm so frustrated with this car I could scream. Anyone else have issues with the exhaust system? I really think it's more to do with the engine than exhaust I'm not the expert...

James S. (not verified)    November 12, 2015 - 1:06PM

Can someone email me a contact for the oil consumption lawsuits? i just had this happen to my subaru and its costing me 5500 dollars.

Heather (not verified)    December 14, 2015 - 9:59PM

My 2011 Forester was bought used at a Subaru dealer, I've had it for less than a year and now I have a rod knock and EXCESSIVE oil consumption to the tune of 4-5 quarts since the first oil change under my ownership. The dealer gave me the same line of crap about the 1200 mile oil test and IF it fails they will give me a new Short Block. I bought this car as a certified vehicle and hopefully it will be covered under that warranty, how much do you want to bet this won't happen.

Tanya (not verified)    January 7, 2016 - 7:21PM

My 2013 Subaru Legacy is burning though oil like crazy.?has anyone had a positive experience with Subaru on resolving this?

Sidney Carey (not verified)    January 8, 2016 - 4:13PM

I have a 2014 Subaru Forester I bought 1/16/2015 it had 20864 miles it has had 3 oil changes at Subaru.It also has used 3 1/2qts of oil it also has a new set of frt brakes installed by dealer as a complimentary gesture.Mind you I have put 10,785miles on this car as of 1/8/2016.Consumption rate determined:10.42 per 1381miles they say my test score doesn't meet threshold of 10.07oz.I have driven to SFO one time the rest of the miles are in town.I do have a case # with Subaru I getting close to 36,000 factory warranty.Can I get some advise please.......

warren mecham (not verified)    January 14, 2016 - 12:22AM

my 2014 subarue crosteck is using oil;. i have to ad before next oil change. my oil light comes on and i have to ad oil. wet to deler today after light came on, he checked it and aded a qt of oil. told me it was normal. i told him i am 72 years old and during my life i have had only 1 car ihad to ad oil between chjanges. my first cr a 1951 flat head ford. he then told me to bring it i n and i should have a oil change and fter 1500 miles to bring it bak to check on oil consumption. the serve rep said that the oil they used was light weight and would burn off. he also said it holds 4.1 qts, i told him i thought it held 5.1 i have 29000 miles on it and the regura warentee is up in 7000 miles, i do have the extended warentee to 100000 miles. can i be part of the class action suit, or is there a way i can sell it to subarue and buy a 20166 crosteck i like it, that is if the problem has been fixed thank you for the help

Alejandra (not verified)    February 22, 2016 - 2:54AM

I just bought a 2015 Impreza, it only has 3500mi and had the same oil consumption problems mentioned here. I am in shock and would appreciate if I could get any recommendations on what to do about this problem.

Nona Kyle (not verified)    February 23, 2016 - 3:45PM

I bought my nephew a 2002 Subaru Outback with fewer than 100,000 miles. It has now gone through two engines in six months. I drove same car 2000 and 2002--neither reached 100,000 miles. The 2000 was traded for the 2002. The 2002 was junked at 200,000 plus.

The 2002 I bought for my nephew, a college student, did not last very long. First engine--head gaskets melted--why? Not sure but the gaskets were aluminum and crystallized. HUH? Replaced engine because I trusted Subaru. Second car burned up last Friday. WHY? Another driver called the fire department. My nephew could have been toast. No more Subarus. FIX the oil problem.

G (not verified)    March 27, 2016 - 1:02AM

I really wish all these news sites would post the lawyers contact info because there's plenty of new customers (2015) that have oil consumption issues still, including myself. I have a 2015 Legacy with less than 14k miles and it is burning oil. I went to the dealer and they refused quite a bit but when I finally got them to do it, they overfilled my reservoir. I asked them why they did that and they told me that they're going to go by weight. Yea, right.... I'm choosing another dealer to go to.

Lawyers need to know what dealers are doing now and how Subaru is just getting difficult to work with. Had I known these issues would arise, I would never have bought a subaru. this will be my last

Truman Roach T… (not verified)    May 19, 2016 - 11:06PM

I own a 2014 Subaru Outback 2.5 and was driving on my Third oil change at about 26000 miles when the oil Iight came on. The next oil change was due at 30000 miles. So less than half way thru the 7500 change interval it was necessary to ad oil.
When I returned the local Subaru dealer was notified and I am now driving the designated 1200 mile consumption test. I also noticed they put 6 qts of oil in where the manual indicates 5.1 quarts for this engine. When I returned home I marked the new oil level on the dipstick so we can get an accurate reading. I guess what's upsetting me is this should not be happening in this new millennium of technology

jabusse (not verified)    June 23, 2016 - 6:53AM

2014 subrau forester automatic trans. 24,000 miles. mostly mountain roads and heavy city driving. Burns less than 1qt before the recommended 4,000 change. recommended oil is 0W-20 very thin. the car is fantastic and I plan to keep it. Hope oil consumption stays about the same.

Elisabeth Muller (not verified)    August 24, 2016 - 12:47PM

i have a 2010 Subaru Forester. the engine blew last Wednesday (8/17) due to the lack of oil in the car. no warning lights came on, and the car was not yet due for an oil change. however, i was planning on taking it for an oil change because the car had been burning excessive amounts of oil. the car also went through two catalytic converter melt-downs before the car reached 50,000 miles, which is unheard of. when i called SOA on Thursday, 8/18, i was told that my car isn't 'equipped' with warning lights. they are just the worst car company i have ever had the misfortune to encounter. every time i have a major problem with the car - about every other year - i have to fight fight fight. and of course, because my Forester is a 2010, it is not included in any of the class action lawsuits Subaru is involved in.

Edster (not verified)    October 30, 2016 - 5:10AM

I'm in the market for either a 2017 Crosstrek or Forester. So, I've been reading these old forums. I've come to the conclusion that most people here are mechanically illiterate. Do you check your oil ONCE A WEEK? Do you change your oil REGULARLY...like every 5000 miles? Do you let the engine warm up or just blast off immediately after you start it?

Frank T. (not verified)    April 24, 2017 - 11:04PM

2013 Forester - 57,000 miles. Dealing with some stuff of late and took my eye off of the oil change date. I use synthetic oil and I went 1,500 miles over the 7,500 mile recommended limit. Engine failed. Dealer wants $8,000 to replace engine. No warning lights , no smoke. Suburu has denied warrantee citing improper maintenance. That is one unforgiving POS. Never again.

G (not verified)    March 2, 2021 - 10:19PM

@Edster: don’t be so judgmental when you don’t have a clue. I checked my oil almost DAILY when the issues first arose. It happened immediately out of nowhere the first time. I was driving on a 2 hour trip and out of nowhere my light came on. I immediately pulled over and saw my oil wasn’t even registered on the dipstick. Yes, it burned it that fast.

For my vehicle it happened on long rides. Every. Single. Time. I finally got Subaru to replace the engine and when the new engine was installed I haven’t had a single drop of oil burned since then. It’s now 60k mikes since that engine has been replaced and no issues so far. I will stress this and I think other Subaru owners should know this too. When you get a new engine you should not baby it. I believe that the piston rings are not being properly sealed and you need to be more harsh on the engine. Do not baby it. That doesn’t mean you should be redlining the engine but I would accelerate very fast and bring it up to 4-5k RPMs each time. When I did this on the second engine (which I did not do on my first one) it had zero issues.