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Massive Toyota Lawsuit Includes RAV4 and 9 Other Models, “Toyota Has Long Been Aware of the Door-Lock Defect But Has Routinely Refused to Repair the Issue”

A new lawsuit against Toyota alleges defective door locks on ten popular models that the automaker refuses to fix. The lawsuit could affect hundreds of thousands of Toyota vehicles over 17 years. See if your model is on the list. 

A Toyota class action lawsuit could potentially impact your vehicle.

A new Toyota class-action lawsuit has been filed claiming that the 2007 to 2024 model year Toyota RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser have defective door-locks. 

The scale of this lawsuit is significant, potentially affecting hundreds of thousands of vehicles, underscoring the gravity of the situation. 

A report from TopClassActions says, “The consumers claim Toyota sold certain vehicles ranging from model year 2007 to the present that were equipped with a door-lock defect. The class action lawsuit was filed in Texas federal court on November 15, 2024.” 

The report says that the Toyota defective door lock lawsuit alleges that Toyota breached its manufacturer warranties by selling ten of its vehicles with a door-lock defect.

Ten Toyota vehicles are included. 

A group of Toyota owners claims Toyota sold certain RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser vehicles broadly stemming from the model year 2007 to the present that were equipped with defective door lock actuators. 

TopClassActions says, “The consumers argue the alleged Toyota defect prevents the vehicle doors from being locked or unlocked with a remote key fob or the power door locks on the interior door panels, creating a safety hazard.”

The Toyota defective door lock lawsuit highlights the potential safety risks, including unintentional door openings and inoperable doors during emergencies, underscoring the urgency of the issue.

“This jeopardizes the safety of vehicle occupants by causing unintentional door openings during operation, unknown failures to lock the doors, inoperable doors during emergency situations, more vulnerable to potential crime and other risks that could have otherwise been avoided,” the Toyota class action says. 

The Toyota owners want to represent a nationwide class and classes of Texas, New York, North Carolina, Florida, Indiana, and Georgia customers who are current or former owners and lessees of a Toyota vehicle containing the door-lock Toyota defect. 

The lawsuit alleges Toyota knew about the defect and did nothing to fix it. 

The customers argue Toyota has “long been aware” of the alleged door-lock defect but has “routinely refused” to repair the issue without charge and has refused to take any action when the problem manifests in vehicles outside their warranty period. 

Seventeen years of vehicle model production are included.

“Because the Door Actuator Defect typically manifests shortly outside of the warranty period for the Class Vehicles—and given Toyota’s knowledge of this concealed, safety-related defect, unequal bargaining power, and other factors discussed below—Toyota’s attempt to limit the warranty with respect to the Door Actuator Defect is unconscionable,” the Toyota defect class action says. 

The lawsuit claims Toyota is guilty of “unjust enrichment and fraudulent concealment” and violating the Magnuson-Moss Warranty Act and multiple state consumer protection laws. 

The plaintiffs seek a jury trial and request “declaratory and injunctive relief along with an award of actual, general, special, incidental, statutory, punitive and consequential damages for themselves and all class members.” 

As of this writing, Toyota has not issued a recall for the alleged door lock defect on the Toyota RAV4, Highlander, 4Runner, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser. 

Toyota did recall the 2023–2024 Prius hybrids and Prius Prime plug-in hybrids in April because water can short-circuit the rear electronic door latches. The automaker advised that if the doors are not locked, they can open while the vehicle is traveling or in a collision, risking injury, or worse, to passengers. 

Have you purchased or leased a Toyota model with defective door-locking actuators? If so, click the red Add New Comment link below and tell us about your experience.

I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl via Toyota

Comments

Jonn Hendrickson (not verified)    November 27, 2024 - 9:59PM

We purchased a 2019 Toyota Rav 4 and have inconsistent operation of the door actuators for about 2 years. The dealership wanted us to pay between $600-$1000 to confirm and fix the problem. It is a concern of ours because we want to guarantee our safety and the safety of our grandchildren.

Wayne Robertson (not verified)    November 27, 2024 - 10:14PM

My 20011 toyota corolla door lock key fob isn't working. I changed the batteries and that didn't work. I was wondering what was happening... I can't open nor close my doors automatically and that's a safety issue for me and my family.

Bill (not verified)    November 27, 2024 - 10:25PM

A month ago I spent $1,100 because the lock failed so I could no longer open the passenger door of my 2005 Prius. What about 2005?!

Albert Tingle (not verified)    November 27, 2024 - 10:51PM

I bought my 2017 Tacoma extended cab brand new in November 2016. This truck now has only 54,000 original miles on it and is 8years old .Always garaged parked,serviced on a regular basis and can only recall 9 times the door were locked while driving and then unlocked themselves.Relocked the doors from the door switch.Several times once parked would use either the door lock switch or the fob to lock and it would unlock itself. Relocked the door again and it was fine.Was starting to think this truck had a mind of it's own or I was losing my mind!!!!.....This could explain why it's doing this.

Mary Asmussen (not verified)    November 27, 2024 - 10:59PM

I own a 2019 RAV4 XLE Hybrid purchased new in May 2019 from Koon Toyota in Fairfax, VA. Please keep me updated on developments.

Nicole Branshaw (not verified)    November 27, 2024 - 11:20PM

2021 Toyota Rav4 Hybrid. I have had 3 out of 4 door locks replaced. I requested all 4 be replaced and thought they were but to my suprise they only did 3. They were still covered under warranty. I also had to get new tires after like 24,000 miles and an alignment due to one tire running the tread almost completely down on the inside on front tire. I drive city miles, work 2 miles from home. So I don't go very far. They blamed me and said it just happens and I probably hit a curb. I told them they probably didn't align it correctly from the factory. I ended up paying a lot for new tires and an alignment for a practically new vehicle. It's a shame!!

Virginia S (not verified)    November 28, 2024 - 12:00AM

The back doors are locked and passengers cannot get out? I don’t normally have people in my backseat, but holidays have me driving 4 people around. So, those in the back can’t open the doors sand not sure why. We have not engaged the child locks??? We unlocked the doors and still those in the backseat can’t get out???!! Now I see I am not alone in this issue. We can’t figure it out, but reading this makes me think I’m not crazy.

Ash Richards (not verified)    November 28, 2024 - 12:30AM

I own a 2023 Rav4, and on multiple occasions have been forced into scenarios that otherwise I would not have had to be in were it not for the defective and unpredictable locking system. Too many accounts to list and all in most dire circumstances.

Bobbie Jo (not verified)    November 28, 2024 - 12:31AM

I live in Connecticut and own a 2014 Toyota Highlander. My driver side door lock intermittently does not lock or unlock either the key fob or the buttons inside the vehicle. It started shortly after the warranty was up and I can’t afford to fix it!

Robert Walker (not verified)    November 28, 2024 - 2:10AM

Toyota 2017 Rav4 SE purchased new in 2017. Both the drivers front and passenger front door lock actuators failed approximately 2+ years ago. Car was way passed original factory warranty, but I had purchased a 6 year 100,000 mile extended warranty when car was purchased. Extended warranty did cover both actuators which failed at different times. Dealership acted like they never heard such a thing when I originally took the car in to be fixed. Unknown if they actually knew anything about other failures from other customers though. Each actuator and labor charge was around $350.00+, so over $700.00 for both to be replaced. Although locks are working ok, system does occasionally unlock itself after I’ve pushed the interior door lock button to lock position for some reason at times. Have to push lock button again in order to lock car before I put the car in drive, if I want to sit in car secure and locked before putting car in drive and have locks automatically engage as it is supposed to.

Br (not verified)    November 28, 2024 - 5:30AM

My actuator on drivers side is failing. I have to bring it in to be fixed. 2018 rav4. Sometimes it locks sometimes not, sometimes it will not open automatically and the manual key will not open it. I have to get in via passenger side.

Margaret Armstrong (not verified)    November 28, 2024 - 5:48AM

I bought a 2013 Toyota RAV4 in 2023 that had a defective back passenger side door lock. The car had previously been in for repairs to the door locks multiple times as shown on CarFax report. It was once again repaired shortly after my time of purchase.

Rick penater (not verified)    November 28, 2024 - 5:49AM

Sometimes the driver door will not unlock. I have to go thru the passenger door and unlock the driver door from the inside

Timothy S Harris (not verified)    November 28, 2024 - 5:52AM

I have a 2021 Toyota 4Runner the front driver and passenger side door lock actuators have both went bad and need replacing. This happened within a couple weeks of each other and it is out of warranty

George R. Hollifield (not verified)    November 28, 2024 - 5:54AM

Had to replace both front electronic door locks on our 2013 Rav4. Paid out of pocket due warranty expiration.

Richard B Deriso (not verified)    November 28, 2024 - 6:37AM

I bought a used Tacoma SR5 on 09/07/2023 with only 18,600 mile at Finicum Motor Co., Leesburg,Ga.
The Salesman advised me that I should purchase a $4000.00 3 year,
bumper to bumper extended service warranty contract because if possible electrical issues such as electric door locks. So far so good.
I want to be included in this action.

VIN. 3TYRX5GNXLT002524

Felix Correa (not verified)    November 28, 2024 - 7:12AM

My wife got a 2014 Rav4 and that always has been a issue this is like my 4 time buying the door actuator plus I got them on warranty after they fell on 8 months after we purchase the car brand new in 2014 I hope Toyota take full responsibility because this problem is been for years and even right the actuator don't work in my wife car

Stephen Grissom (not verified)    November 28, 2024 - 7:19AM

What I have noticed is a delay in door locking/unlocking when a button is pushed.
The lift door does not always respond to the door open button whenever I need it to open. I have to restart the ignition to get the door to open. The same thing has happened with the entry door locks but not as frequently.

JOSEPH MCGLYNN (not verified)    November 28, 2024 - 7:38AM

I have a 2013 highlander. The driver side door won't unlock with the door switch and has to be unlocked manually. I would be interested in joining the class action.

Cynthia Trott (not verified)    November 28, 2024 - 7:40AM

I own a 2007 Toyota Tacoma and I am also experiencing the same thing with my door locks. I mentioned it to one of the service reps at the Toyota place when I was there getting my other vehicle serviced, and he told me how much it would cost to get each door fixed. He never mentioned that there was an issue with hundreds/thousands of other vehicles having the same problem. The cost to fix just one was high not to mention the additional cost to fix all the ones that were an issue.
I do hope they will do the right thing and fix this because it is dangerous and can be risky.

Jeffrey Miller (not verified)    November 28, 2024 - 7:54AM

I have a carry and a rav4. We just bought another rav4 hybrid. We like our Toyota cars. However my carry locks stopped working years ago. The 2012 rav4 is still good. But if there is a class action suit I would sign on to get my carry fixed. The 2013 camry has 320k miles and everything is good but the locks.

Lindsay Sheneman (not verified)    November 28, 2024 - 7:54AM

I just bought a used 2018 RAV4 Toyota vehicle. Have some concerns that the actuator may be defective because door doesn’t always lock on the first try. Also only received one key fob which makes me nervous about not having a backup. Calling the dealer tomorrow to discuss options.

Jhovani Vazquez (not verified)    November 28, 2024 - 8:02AM

Hi my name is jhovani i am purchasing a 2018 toyota tundra at the moment and have this issue with my doors locking and will not unlock with or without the key fob.

Tarek elkady (not verified)    November 28, 2024 - 8:04AM

My key fob has failed to work on my 2017 rav4 on a # of occasions also rear hatch will malfunction while opening and or closing/

Pamela Clackworthy (not verified)    November 28, 2024 - 8:22AM

My RAV4 doesn't always lock and sometimes is hard to unlock with the fob. I gave up and just leave it unlocked.