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Massive Toyota Lawsuit Includes RAV4 and 9 Other Models, “Toyota Has Long Been Aware of the Door-Lock Defect But Has Routinely Refused to Repair the Issue”

A new lawsuit against Toyota alleges defective door locks on ten popular models that the automaker refuses to fix. The lawsuit could affect hundreds of thousands of Toyota vehicles over 17 years. See if your model is on the list. 

A Toyota class action lawsuit could potentially impact your vehicle.

A new Toyota class-action lawsuit has been filed claiming that the 2007 to 2024 model year Toyota RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser have defective door-locks. 

The scale of this lawsuit is significant, potentially affecting hundreds of thousands of vehicles, underscoring the gravity of the situation. 

A report from TopClassActions says, “The consumers claim Toyota sold certain vehicles ranging from model year 2007 to the present that were equipped with a door-lock defect. The class action lawsuit was filed in Texas federal court on November 15, 2024.” 

The report says that the Toyota defective door lock lawsuit alleges that Toyota breached its manufacturer warranties by selling ten of its vehicles with a door-lock defect.

Ten Toyota vehicles are included. 

A group of Toyota owners claims Toyota sold certain RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser vehicles broadly stemming from the model year 2007 to the present that were equipped with defective door lock actuators. 

TopClassActions says, “The consumers argue the alleged Toyota defect prevents the vehicle doors from being locked or unlocked with a remote key fob or the power door locks on the interior door panels, creating a safety hazard.”

The Toyota defective door lock lawsuit highlights the potential safety risks, including unintentional door openings and inoperable doors during emergencies, underscoring the urgency of the issue.

“This jeopardizes the safety of vehicle occupants by causing unintentional door openings during operation, unknown failures to lock the doors, inoperable doors during emergency situations, more vulnerable to potential crime and other risks that could have otherwise been avoided,” the Toyota class action says. 

The Toyota owners want to represent a nationwide class and classes of Texas, New York, North Carolina, Florida, Indiana, and Georgia customers who are current or former owners and lessees of a Toyota vehicle containing the door-lock Toyota defect. 

The lawsuit alleges Toyota knew about the defect and did nothing to fix it. 

The customers argue Toyota has “long been aware” of the alleged door-lock defect but has “routinely refused” to repair the issue without charge and has refused to take any action when the problem manifests in vehicles outside their warranty period. 

Seventeen years of vehicle model production are included.

“Because the Door Actuator Defect typically manifests shortly outside of the warranty period for the Class Vehicles—and given Toyota’s knowledge of this concealed, safety-related defect, unequal bargaining power, and other factors discussed below—Toyota’s attempt to limit the warranty with respect to the Door Actuator Defect is unconscionable,” the Toyota defect class action says. 

The lawsuit claims Toyota is guilty of “unjust enrichment and fraudulent concealment” and violating the Magnuson-Moss Warranty Act and multiple state consumer protection laws. 

The plaintiffs seek a jury trial and request “declaratory and injunctive relief along with an award of actual, general, special, incidental, statutory, punitive and consequential damages for themselves and all class members.” 

As of this writing, Toyota has not issued a recall for the alleged door lock defect on the Toyota RAV4, Highlander, 4Runner, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser. 

Toyota did recall the 2023–2024 Prius hybrids and Prius Prime plug-in hybrids in April because water can short-circuit the rear electronic door latches. The automaker advised that if the doors are not locked, they can open while the vehicle is traveling or in a collision, risking injury, or worse, to passengers. 

Have you purchased or leased a Toyota model with defective door-locking actuators? If so, click the red Add New Comment link below and tell us about your experience.

I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl via Toyota

Comments

Sandra troutman (not verified)    November 28, 2024 - 8:27AM

I own a 2016 toyota camry but very annoyed over the locking mechanism. It has a mind of its own. Something to do with my husband's faub. The car will be unlocked in the garage then all of a sudden lock when his keyring gets close but not that close. I go to get something out of the car and its locked constantly.
It just seems to lock or unlock when it decides.

Bonnie Dupre (not verified)    November 28, 2024 - 8:45AM

I have 2018 rava 4 I started as a lease then bought the car the rear door has been unoperatable since. Locked and unable to use it.

Brandon (not verified)    November 28, 2024 - 9:12AM

I purchased a 2016 Camry new. The only operating door lock is the driver side door. All others stopped functioning properly within a couple years of purchase.

David Vanderschans (not verified)    November 28, 2024 - 9:19AM

Just bought a 2016 Toyota 4 runner sr5 , I believe this vehicle had defected door latches , most of the time I have to roll my window down and use the outside handle, could be dangerous if I get into an accident and cannot exit the vehicle , it's also very frustrating and embarrassing I have to roll my window down and use the outside handle to open the drivers door.

Gord Neely (not verified)    November 28, 2024 - 9:38AM

I bought a 2021 Toyota Venza brand new. The door actuator for the rear drivers side door is busted and Toyota says that they can’t tell me when the parts will be available to fix it.

Michael Russell (not verified)    November 28, 2024 - 9:59AM

We own a 2016 camry. We have replaced both driver and passenger door lock actuators. We spent well over $1000 to replace them. They are now starting to work, off and on. It is forcing us to use the key and sometimes we have trouble using that.

Tammy Leonard (not verified)    November 28, 2024 - 10:23AM

I just want to bring to your attention I own a 2020 Rav4 that I had a recall on the passenger airbag over a year ago and they still have not fixed it. I was recently in for my usual service and asked about it.
The response was we are still waiting to hear from Toyota,

Michelle Morin (not verified)    November 28, 2024 - 10:25AM

This is not a new issue. I have always owned Toyotas and this also affected my 2006 Matrix, 2001 Corolla and 2013 Camry. I am hoping my 2024 Camry Hybrid is not affected as I just bought it less than a year ago.

Cristina Kaine (not verified)    November 28, 2024 - 10:28AM

I trust Toyota to keep my dogs safe & the reason I go with Toyota Rav is because I take my dogs everywhere I go in the hatch. If this malfunctions & my dogs fall out, I don't know what I'd do. What am I supposed to do now? I just bought a brand new 2024 Rav 4 Woodland Edition. Please advise.

Maggie G. (not verified)    November 28, 2024 - 10:38AM

My 2015 Rav4 automatic back door is faulty, decides not to open or close on a whim. You then have to use all of your strength to close or open door manually against the automation. Toyota dealership said issue with the door actuator and quoted $1400 to fix it

Roger Taylor (not verified)    November 28, 2024 - 10:49AM

I have a 2013 Rav 4 that I bought new. I have replaced my Actuator s 4 times work done by the dealer. They are presently out again. The Rav 4 is a great vehicle but can’t lock or unlock the door unless you use the manual key.

Elaine Umlor (not verified)    November 28, 2024 - 10:57AM

I purchased a 2024 RAV4 on September 17, 2024. The dealer is Serra Toyota of Traverse City, MI. Would my vehicle be included among the problem Toyotas?

Thank you,

Elaine Umlor

Mandy (not verified)    November 28, 2024 - 11:24AM

I have owned 2 highlanders and 1 Camry that had to have the door actuators replaced. When it happened to the 2nd highlander I called Toyota to report it. They told me that they knew about the problem but were not planning on making it a recall. I now own a RAV4 that is beginning to fail.

Nick (not verified)    November 28, 2024 - 11:31AM

2008 4 runner. Door back tailgate hatch just stops working and I can't get it open until I open hood, open fuse box, and pull ecu-b fuse for 15 seconds to let the electrical relay to the door reset. Put it back in, close said fuse box and hood...and I'm good to roll on for another day!

Mathieu (not verified)    November 28, 2024 - 11:33AM

Didn't know about this before today.

I did had an issue with the actuator blocked in lock position of my FJ cruiser rear door. Interesting issue in a snowstorm i'll remember for a long time

Jack Blander (not verified)    November 28, 2024 - 11:44AM

I have a 2017 Rav 4 and the actuation of the drivers side door lock by the key fob works sometimes and then doesn’t work sometimes

Joseph Young (not verified)    November 28, 2024 - 12:08PM

I own a 2017 RAV4 Hybrid. Excellent vehicle. The only problem I have had is the door lock actuators. I luckily bought an extended warranty. However, the actuators have had to be replaced 3 times on the driver's side and once on the passenger side. I am at 104K miles. I can hear the actuator starting to fail again. When I asked if there was something I was doing to cause the problem several service advisors at my Toyota dealership have acknowledged it is a common problem, likely related to a manufacturing defect.

Matthew FitzGibbons (not verified)    November 28, 2024 - 12:18PM

I have had issues with my key fob opening my door, I thought it was the battery in the fob. But changing it doesn’t always work. When that happens, sometimes the car won’t start either.

Cindy Hill (not verified)    November 28, 2024 - 12:40PM

I have a 2014 Corolla. I've had it for 5 years and the driver door will not operate the locks in the whole car now I know why. Plus my driver side seatbelt sticks and I can't get it to undo. They wanted to charge me a 100 and something to put it on the computer to see why . I told them not paying that.