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Massive Toyota Lawsuit Includes RAV4 and 9 Other Models, “Toyota Has Long Been Aware of the Door-Lock Defect But Has Routinely Refused to Repair the Issue”

A new lawsuit against Toyota alleges defective door locks on ten popular models that the automaker refuses to fix. The lawsuit could affect hundreds of thousands of Toyota vehicles over 17 years. See if your model is on the list. 

A Toyota class action lawsuit could potentially impact your vehicle.

A new Toyota class-action lawsuit has been filed claiming that the 2007 to 2024 model year Toyota RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser have defective door-locks. 

The scale of this lawsuit is significant, potentially affecting hundreds of thousands of vehicles, underscoring the gravity of the situation. 

A report from TopClassActions says, “The consumers claim Toyota sold certain vehicles ranging from model year 2007 to the present that were equipped with a door-lock defect. The class action lawsuit was filed in Texas federal court on November 15, 2024.” 

The report says that the Toyota defective door lock lawsuit alleges that Toyota breached its manufacturer warranties by selling ten of its vehicles with a door-lock defect.

Ten Toyota vehicles are included. 

A group of Toyota owners claims Toyota sold certain RAV4, Highlander, 4Runner, Prius, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser vehicles broadly stemming from the model year 2007 to the present that were equipped with defective door lock actuators. 

TopClassActions says, “The consumers argue the alleged Toyota defect prevents the vehicle doors from being locked or unlocked with a remote key fob or the power door locks on the interior door panels, creating a safety hazard.”

The Toyota defective door lock lawsuit highlights the potential safety risks, including unintentional door openings and inoperable doors during emergencies, underscoring the urgency of the issue.

“This jeopardizes the safety of vehicle occupants by causing unintentional door openings during operation, unknown failures to lock the doors, inoperable doors during emergency situations, more vulnerable to potential crime and other risks that could have otherwise been avoided,” the Toyota class action says. 

The Toyota owners want to represent a nationwide class and classes of Texas, New York, North Carolina, Florida, Indiana, and Georgia customers who are current or former owners and lessees of a Toyota vehicle containing the door-lock Toyota defect. 

The lawsuit alleges Toyota knew about the defect and did nothing to fix it. 

The customers argue Toyota has “long been aware” of the alleged door-lock defect but has “routinely refused” to repair the issue without charge and has refused to take any action when the problem manifests in vehicles outside their warranty period. 

Seventeen years of vehicle model production are included.

“Because the Door Actuator Defect typically manifests shortly outside of the warranty period for the Class Vehicles—and given Toyota’s knowledge of this concealed, safety-related defect, unequal bargaining power, and other factors discussed below—Toyota’s attempt to limit the warranty with respect to the Door Actuator Defect is unconscionable,” the Toyota defect class action says. 

The lawsuit claims Toyota is guilty of “unjust enrichment and fraudulent concealment” and violating the Magnuson-Moss Warranty Act and multiple state consumer protection laws. 

The plaintiffs seek a jury trial and request “declaratory and injunctive relief along with an award of actual, general, special, incidental, statutory, punitive and consequential damages for themselves and all class members.” 

As of this writing, Toyota has not issued a recall for the alleged door lock defect on the Toyota RAV4, Highlander, 4Runner, Tacoma, Tundra, Camry, Camry Hybrid, Corolla, and FJ Cruiser. 

Toyota did recall the 2023–2024 Prius hybrids and Prius Prime plug-in hybrids in April because water can short-circuit the rear electronic door latches. The automaker advised that if the doors are not locked, they can open while the vehicle is traveling or in a collision, risking injury, or worse, to passengers. 

Have you purchased or leased a Toyota model with defective door-locking actuators? If so, click the red Add New Comment link below and tell us about your experience.

I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl via Toyota

Comments

Rick (not verified)    November 28, 2024 - 12:41PM

This sounds like a problem that should be addressed by Toyota immediately. I switched from Nissan to Toyota because Nissan did everything possible to not correct problems such as faulty headlights that it took months to replace this making the car useless after dark. Nissan quality has deteriorated dramatically in recent years.

Negus peout (not verified)    November 28, 2024 - 12:45PM

I've purchased a 2018 Toyota Rav 4 and I have noticed on many occasions the door does not locks on it own, most vehicles when left unlocked after a certain time the vehicle locks up even if the remote is not used. sometimes it works sometimes not, I wish I found out about this earlier.

Karuna Khan-Gordon (not verified)    November 28, 2024 - 1:04PM

We own a 2020 Toyota Corolla and it has problems locking and unlocking. At times we have to put the key in the door lock to lock or unlock it. It is unpredictable and very worrisome.

Ronda Allen (not verified)    November 28, 2024 - 1:28PM

I have a 2013 Rav4 was making a turn and the passenger door just came open my wife had to catch it. If it was a small child no telling what would have happened.

Bruce (not verified)    November 28, 2024 - 1:31PM

Several years ago I purchased a used 2008 4Runner, with 135,000 miles on it, which as any 4Runner fan knows is low mileage for these vehicles. The day I purchased the vehicle I noticed the doors would not lock using either the key fob or the power door lock button on the armrest. I took it to my mechanic who advised the door solenoids were all bad on all four doors. He wanted $1,200 to fix all four. I could not fathom that all four lock mechanisms would fail so I said no, just fix the driver's door. I could manually lock & unlock the other three doors whenever leaving the vehicle with valuable material inside.
That worked for over a year, then the driver's door started malfunctioning again. Now I cannot even manually lock the driver's door. It will lock for a second then automatically unlock. Nothing I can do to lock the entire vehicle.
The key fob still functions to lock the rear hatchback but none of the other doors respond.
This has been a wonderful vehicle. I love driving it, it's comfortable, and has plenty of room for transporting my camping equipment, canoes and kayaks. But being unable to lock the vehicle means I really can't travel anywhere with my equipment and leave the vehicle unattended.
How do I join this class action lawsuit?

Bruce (not verified)    November 28, 2024 - 1:33PM

Several years ago I purchased a used 2008 4Runner, with 135,000 miles on it, which as any 4Runner fan knows is low mileage for these vehicles. The day I purchased the vehicle I noticed the doors would not lock using either the key fob or the power door lock button on the armrest. I took it to my mechanic who advised the door solenoids were all bad on all four doors. He wanted $1,200 to fix all four. I could not fathom that all four lock mechanisms would fail so I said no, just fix the driver's door. I could manually lock & unlock the other three doors whenever leaving the vehicle with valuable material inside.
That worked for over a year, then the driver's door started malfunctioning again. Now I cannot even manually lock the driver's door. It will lock for a second then automatically unlock. Nothing I can do to lock the entire vehicle.
The key fob still functions to lock the rear hatchback but none of the other doors respond.
This has been a wonderful vehicle. I love driving it, it's comfortable, and has plenty of room for transporting my camping equipment, canoes and kayaks. But being unable to lock the vehicle means I really can't travel anywhere with my equipment and leave the vehicle unattended.
How do I join this class action lawsuit?

Tanya (not verified)    December 3, 2024 - 9:04PM

Trying to put the child safety locks on my back doors it caused my locking system to totally not work with my key fob and also the child safety locks we're not stay engaged. Now in order to lock or unlock the doors I have to push up against the driver's side door in order to use key fob

John Crawford (not verified)    December 4, 2024 - 9:57AM

I live in Pennsylvania.
I own a 2012 Rav 4.
On weird occasions the vehicle fob will just not lock the doors on the vehicle.

Moises Pinot (not verified)    December 4, 2024 - 1:30PM

I bought a RAV4 2021, from a Toyota dealership, I’m a second owner and the locks started to stop working randomly after a month I bought it. It is annoying that sometimes the car won’t unlock any door and I have to use the key to open the door. I have a two year old daughter and It’s frustrating that sometimes when she falls asleep and I’m carrying her on my arms the car won’t open the door. How in the world Toyota could failed in something as simple as a power lock. I got the car with the Toyota Care, and I hope they will fix it.

Carol Whitney (not verified)    December 4, 2024 - 4:49PM

I own a 2020 RAV4 that I had a licking problem. I was picking someone up at the airport, got out of the car and was unable to open the cargo area or either rear doors.

Patrick McCallum (not verified)    December 5, 2024 - 3:18PM

All four of my actuators have failed. I have replaced the driver side. But the three other doors are still broken.

Ted Duchac (not verified)    December 6, 2024 - 7:59AM

I just purchased a 2024 Toyota Prius XLE in November 2024. No problems experienced So Far But !, I will inquire about the Prius Recall for short circuit d/t water intrusion into rear door latches.

Rebop Kwakuba (not verified)    December 6, 2024 - 3:30PM

We own a 2015 RAV4 at 105k miles and have intermittent problems with the original remote fobs locking and unlocking doors. Even when the battery is replaced, they will work for a day or two, then begin to fail. The next week, they will work again. Never had any issues with interior lock controls though.

Paul A Gorley (not verified)    December 7, 2024 - 4:21AM

2018 Rav both front door locks do not work drivers side 500 fixed not doing the passenger side Toyota needs to step up very disappointed in Toyota in regards to this

Patricia Pitzer (not verified)    December 9, 2024 - 1:38PM

I have 2021 Rav4 Prime, purchased new in Feb 2021. I had the recall done then shortly thereafter the drivers side interior door lock stopped working. I have use the key fob to open the rest of the doors. Out of warranty says the dealership. So bad, So sad is what I hot from Toyota.

Rachelle Jones (not verified)    December 11, 2024 - 11:48AM

I have a 2018 Toyota Highlander XLE. I started having issues with the door locks shortly after warranty expired. Right now, the drivers side passenger door will not unlock with key FOB. I have to manually unlock it with drivers door.

Rossana (not verified)    December 13, 2024 - 8:59AM

My Toyota rav4 locks are not locking properly. We started noticing this problem like 6 months ago. I have called the Toyota dealer where I originally purchased and they directed me to the manufacturer where they confirmed that my vehicle has no warranty on this problem. They suggested I take it to the dealership to get it fixed at my own expense. I am bummed because this is a manufacturing issue and is only 5 yrs
old with this kind of issue. I will appreciate it if you could guide through to get it fixed. Thank you.