Subaru Settles Outback, Legacy Cracked Windshield Lawsuit - Here Is What Owners Get

I have a 2022 Outback Wilderness purchase in Nov. 21 with 1,800 miles on it. My grandson was driving on a snowy road at 30 mph when apparently a small piece of ice struck the windshield. There is no detectable mark on the glass but a 10-inch crack appeared on the driver side edge of the windshield. I previously had a 2016 Outback and replaced the windshield twice in 50,000 miles. I love the cars but they do have an unresolved glass problem.

My Subaru Outback 2019 was parked in a store parking lot yesterday. The car showed the outside temperature to be 65 F. I was sitting talking to someone else in the car, when a crack spontaneously started in the driver's edge of the windshield toward the middle. A secondary crack curved toward the bottom. The longer crack temporarily stopped, and then to my amazement, it went on, and stopped again. I previously had a 2015 Outback that also developed a spontaneous when the car only had approx. 3,000 miles. The current one has 47,000 miles. I thought Subaru would have taken care of this problem given that it identified what causes this spontaneous cracks and the three lawsuits. Something needs to be done!

I made a mistake in my previous post--the spontaneous crack in my car windshield occurred with my current 2019 Subaru Outback, not my 2015 Outback. I found a receipt that shows it happened not long after I bought it--it had 1,388 miles. Subaru replaced the windshield "as a courtesy." Yet, class-action lawsuits have been filed because this was/is a real problem across the country. Subaru found out it was a problem but has not cared to fix. I took my car to the dealership, and the first thing they did was to run a pen over the crack, making it worse and creating a reason for the crack. That is, their policy is still to blame customers and situations that didn't take place. Torque News reported that "Subaru of America has agreed to a settlement of the cracked windshield lawsuit brought against the Camden, N.J. automaker." It also states that "Subaru sent technical service bulletin (TSB) 12-192-15R) in October 2016 concerning cracked windshields in 2015-2016 Outback and Legacy models and determined 'Many of these failures to be the ceramic materials used for the black-colored printed perimeter combined with the silver-colored material used for the wiper deicer portion of the windshield glass.' " When I purchased my current 2019 Outback, I upgraded to a Limited. Now, not only I have a cracked windshield, but a couple of days ago the driver's leather leather seat split at the seam. I was told by the dealer that the warranty for the car overall expired at 36,000 miles ... No idea how this can be fixed or who can do it. My 2015 electronics developed problems too and I thought the 2019 would be better, but 3 years later, some problems have begun too. So, all in all, I think Subaru has created this story about loyalty and the rugged aspect of its SUVs, but these cars don't seem well made. It's hard to believe they can do well in rugged terrain without falling apart because my Upgraded Subaru IS falling apart. I am waiting to hear from the dealer as he was going to contact Subaru. I'll post an update here.

I have a 2022 Outback.. since Oct 2021, 5000 miles and seemly cracked over night in my garage. My insurance covers, but my premiums may rise because of it. Any suggestions?

I got my 2021 Subaru Forester March 30th, 2021. I got a crack within the month. Got another crack the second month. Replaced windshield with EOM and 2 months later after replacing, got TWO more cracks, spreading. OUTRAGEOUS. I’ve complained so many times. Wasting money

Own a 2016 outback....a small stone hit windshield in June 2020. Crack developed in windshield before I even got home that requires full windshield replacement and had to pay over 1500 for windshield replacement and eyesight re-alignment. Then May 2022 another small stone hit windshield and now again within 45 minutes a large crack developed. Looking at a new windshield in less than two years. Something is true problematic with the windshields. I am very disappointed.

Owned a 2019 Outback and replaced the windshield twice. Both times a rock hit the windshield. Traded it for a 2022 Outback and within 6 months the windshield cracked by itself. NOTHING hit my windshield. It started beneath the lower weather stripping and ran across to the passenger A-pillar. Subaru obviously has an issue they are denying.

I purchased a 2022 Subaru Outback Wilderness brand new 1 year ago exactly. I am now on my FIFTH windshield replacement because they crack so easily and so immediately across the entire windshield from rock impacts smaller than 1 cm. they are always near the edges and it hits and spiders across the entire windshield within seconds. I just drive to and from office on city regular roads. I am in insurance as well and in 12 years HAVE NEVER had anyone including myself have this many windshield issues within a one year time period. There is a defect and Subaru could care less.

I own a 2019 Outback Touring and I just noticed it has a crack in the lower corner of the driver side windshield. There are no impact what so ever in the spot where the crack has started. I will visit my Subaru dealer in hopes they will make this vehicle right as I have only put 5000 miles on it and was always told Subaru's are reliable.

I own a 2019 Subaru Legacy which received a small crack requiring windscreen replacement in exactly the area and cause as outlined.

How can I get detailed information about the third lawsuit before the courts/

Thank you.

I was sitting at a Walmart parking lot around 6:50 am waiting for the store to open. I decided to sit in the back seat of my new 2022 Legacy and work on my laptop while sipping on my coffee. It is a beautiful 71 degrees in small-town Georgia when I hear what I could describe as an ice cube going into a warm glass of water, followed by a "dragging" sound as if a tree branch was scratching my car; only I was near nothing, not even cars as the store hadn't yet opened. But I chose to park way from careless people who may ding my new car.

It wasn't until I finished and came around to the driver's seat that I noticed what'd made the sounds. The windshield was cracked!! How?!!! The dealership tried to make it look like I was lying and Subaru advocacy refunded the $500 deductible "As a courtesy" (because I had to use my insurance). My car was around 4-5 months old. I am a Subi owner with an 07 Outback, and 03 Legacy under my belt with no issues. This 22 Legacy is my third and may be my last. Why? The AC compressor just broke at just over a year old and "As a courtesy" they are offering $1000 out of the $1600 bill. The problem is, I purchase a brand new Subaru so that I don't have to worry about these things. Whatever manufacturing changes have been made are not benefiting the consumer.