Updated Subaru Drained Battery Lawsuit Settlement - What Owners Need To Know

I’m having battery issues in the 2022 Subaru Legacy.

I bought a 2019 Legacy in September of that year. The first time it failed to start I had to have it jumped and went to pharmacy. When I returned to the car it was totally dead. I had it towed to the dealership where I bought it. They replaced the battery telling me that it was my fault for not driving it enough. No apology for me having to sit waiting in 50 degree cold for help past the time the stores had closed for the night. The next time it died the “new” battery died in my garage. This time the tow truck guy told me it wouldn’t take a charge. I had to purchase a new battery from him. Since the new battery was not a Subaru part I haven’t had a problem with it starting. Now the key (fob) has died. Fortunately the extra key still works. But for how long?
I am a 70 year old woman and can’t have a car that is this unpredictable. I had a Hyundai for 11years and never had to replace the battery in the car or have the key die. I deserve compensation as do others with similar problems.

I noticed this paragraph just above the signature line in the claim form for this lawsuit settlement:

"If you are submitting a claim for reimbursement of third-party battery repairs, replacements, testing, diagnosis,
or towing, by signing this form, you are certifying under oath that before September 21, 2022, you:
(1) presented your vehicle to Subaru or an Authorized Subaru Retailer for repair; or (2) contacted Subaru
customer service regarding your battery failure before you paid to have it fixed by an independent third party. "

One cold winter night, I came back to my 2017 Subaru and found that it wouldn't start. When the AAA driver who responded to my call checked the battery, he found that it was shot. He replaced it, and I drove home. I did not contact Subaru customer service before shelling out the money for the replacement battery, and I doubt that Subaru c. s. was even open at the time.

According to the email I received in response to an Email message I sent to the settlement address, I am out of luck as far as reimbursement goes. Has anyone else encountered this issue?

I have a 2016 Outback and just installed my 3rd battery. Part of the problem is the battery is too small for the vehicle. I purchased a larger size this time and it fits fine.

My 2020 Forester and 2020 Crosstrek Batteries both failed specific acid battery tests within 1.5 years ! The solution is an Odyssey AGM battery which cost me $711. out of pocket !! Odyssey is the best AGM battery in the world !!!! Time that Subaru puts AGM's in from the factory, they love parasitic battery drain!!!

I have a 2020 Outback with 7,000 miles. Dead car 3 times in the last 3 weeks. Dealer is 2.5 hrs away. The first 2 times was late at night after leaving at airport for 5 days--it was 15 degrees. Yesterday ran into town to do some errands (25 degrees) dead again. I use my car daily and store in my garage. This is so frustrating!!! Have a big work commitment this week-no time to drive to dealer (that is if it decides to start) and once the commitment is over a big 8 day snowstorm is predicted-so not safe to go then.

I have the same issues with my Outback 2018. I only have 12,771 miles on it. I make short trips and I don't drive every day. The dealership already changed 3 batteries. The battery died again on Saturday Dec. 3, '22) and this time, after jumpstarting it, the car throws all the errors in the book. Car is stuck in Park. I have to use a screwdriver to release the car from park. I wanted to have this car for a long time (it's not even paid off) but it's such an unreliable vehicle!

I have a 2016 subura Forrester. I have had to replace 2 batteries already. This is uncalled for.

I OWN A 2019 FORESTER TOURING, NO PROBLEMS RIGHT NOW BUT WOULD LIKE TO KEEEP UPDATED.

I have a 2019 Outback Premium which we bought new 2 1/2 years ago. My battery has gone dead 3 times in a month. I recharged it the first two times thinking I had left some light on inadvertently. Following the second charge, I inspected it to ensure I had not left any light on or left one of the doors ajar. I also checked to see if the alternator was working properly which it was. I started wondering if there was something else happening that was draining the battery. My wife went to leave today but couldn't because the battery was dead again. I jump-started the car and she took it to AutoZone to have them diagnose the problem. The guy informed her that the battery was just dead but that the battery cells were fine. This afternoon I started searching to see if this is a problem for others and discovered it is a significant problem for tens of thousands of Subaru owners. I have owned Subarus for many years and am dismayed to learn about this Controller Area Network problem. I live in a rural city that is 75 miles from the dealership. We have cold winters with a significant amount of snow. We also vacation out of the State during the winter and have times when it is quite late in the evening when we return. It would be very concerning to get off of the plane and find that our car would not start. Simply replacing the battery does not appear to solve the problem but at the moment it seems like there is no other recourse.

This is no different than the head gasket issue from 20 years ago. I should have learned my lesson with the 2002 Forester, but I didn’t.
My 2016 Outback will be the last Subaru I ever buy. Rotten company.

My Minnesota 2018 Subaru Legacy (bought new) battery goes dead if I don't drive the car every two or three days. Every two years, I have to buy a new battery. I bought the 2018 because my 2011 legacy was absolutely trouble free. Subaru needs to step up and fix this crap, under warranty or not.

Yes, my second new battery drained, and died again after Subaru roadside assistance jumped and I drove it to dealer where I bought the new battery less than a year ago. Got a warranty # and a loaner Legacy so I could get to my daughter’s house for Christmas.2016 Legacy with 47,550 miles shouldn’t be draining it’s 3rd battery since 2016 purchase. Still love Subaru!!

I’m having issues with my 2016 and 2018 Crosstrek batteries from day one they drain quick I purchased 3 optima yellow tops since I purchased my 2018 and still having issues

I submitted my claim with documentation in early December 2022 but have not received confirmation or a reply? Has anyone else received their reimbursement yet?

My 16 outback had 3 battery changes and continued to need constant jumping. I traded it in today for another brand vehicle. I loved my subaru and if this would have been fixed I'd have kept it. Subaru needs to know they are loosing customers.

Not only is there a known problem, but dealerships gaslight you and say 'we can't find anything wrong'. I will never buy another Subaru. And I will also tell everyone I know not to buy them.

I am experiencing the same problems with my 2020 Subaru outback. I have to charge the battery once a week otherwise I’m worried the car will not start. I put an automatic charger on the battery every weekend and it usually takes 4 to 6 hours to bring the battery back up. I drive 43 miles each way to work every day five days a week so it’s not like I’m doing short trips. I love my Subaru outback and wish that this parasitic drain or whatever is causing this would be addressed by Subaru and fixed least have them stand behind the battery and Replace it. Not that it will solve the problem but at least I can go a little further without getting stranded.

I have a new 2022 Forester and the battery has died three times. When I took it to the dealer two days ago they told me the battery was good. That I needed to start the car every two to three days and let it run for five to ten minutes to charge the battery. They suggested buying a battery tender and a jump pack—-for jumping the car on my own. What a bunch of crap.

I have a 2019 Legacy 3.6 and I have bought 3 batteries since I purchased this auto. At this moment my battery is completely dead. I now have to purchase another new battery and hope it will last at least 6 to 8 months. I have owned 3 subarus, 2 legacies and 1 wrx. I always thought Subaru was a good company but I don't know if I will own another Subaru. I thought the company stood behind its product but I was apparently wrong.

Our 2018 Crosstrek with EyeSIte is on it's 3rd battery and this one has died also., working on #4 battery.
Called Subaru North America. They gave us a case number but when I called the dealer. Nope Not covered since it's a Crosstrek..What??
Subaru: "NOT feeling the LOVE"....?
Becoming Disappointed with our Purchase decision..Feeling mislead and looking for alternative vehicle.

Our 2018 Crosstrek with EyeSIte is on it's 3rd battery and this one has died also., working on #4 battery.
Called Subaru North America. They gave us a case number but when I called the dealer. Nope Not covered since it's a Crosstrek..What??
Subaru: "NOT feeling the LOVE"....?
Becoming Disappointed with our Purchase decision..Feeling mislead and looking for alternative vehicle.

This will be my second battery issue will Subaru provide corrected issue with electrical problem?
8043060509

I've been having the same problem with my 2017 Impreza for several years. I've taken it in to the dealer MANY times and they claim there is nothing wrong. After another dead battery yesterday, we called a different Suburu dealer and they informed us about the Class Action Lawsuit. But it seems the Impreza is not included. I don't understand why a company like Suburu would want to put their reputation in peril and why my car is not included. I'm thoroughly fed up.

Has anyone had the CAN replaced in their Subaru (either under warranty or at your own expense) and did this replacement solve the battery drain issue in your car?
My 2019 Subaru Outback (which I bought new) has had the same issue with battery drainage, but the problems did not start until 3 years and 11 months after I purchased the car. I had the battery replaced for free at the dealership under the class action lawsuit, but now less than 4 months later it is again completely dead after we returned from a 4 day vacation with another vehicle. I am beginning to wonder if the CAN fails and goes bad after a few years and then starts to drain the battery.