Subaru of America (SOA) has been battling an issue with drained batteries on the Outback midsize SUV, Forester compact SUV, and Ascent SUVs. The original lawsuit from 2020 against SOA alleged the three SUVs had defective electrical systems causing premature battery failure. A second lawsuit in 2021 against Subaru claimed defective electrical components in the Subaru Forester, Outback, Ascent, Legacy, and WRX vehicles.
Which models are affected?
According to the Subaru battery settlement website, the Subaru vehicles in the lawsuit settlement include the 2015-2020 Subaru Outback, 2015-2020 Subaru Forester, 2015-2020 Subaru Legacy sedan, 2015-2020 Subaru WRX, and 2019-2020 Subaru Ascent 3-Row SUVs.
The lawsuit said Subaru has known about the problem since 2017 and issued a technical service bulletin addressing potential battery discharging after repeated periods of short-trip-driving resulting in a dead battery. The lawsuit says if owners of Outback, Forester, Legacy, WRX, and Ascent models take their vehicle in for diagnosis of the problem, dealers replace the old battery with the same OEM battery “and is thus a temporary fix only.”
The class action against Subaru of America claims the Camden, N.J. automaker issued multiple TSB service bulletins filed with the NHTSA over drained battery issues since 2015. The class actions say Subaru has failed to recall the vehicles and fix the problem under its warranty obligations.
Who is included in the Settlement?
The report says to qualify for settlement benefits, “you must have bought or leased the model year 2015–2020 Outback, the model year 2015–2020 Forester, the model year 2015–2020 Legacy, the model year 2015–2020 WRX, or model year 2019–2020 Ascent.”
What does the Settlement provide?
1. Extended warranty service for qualifying battery failures experienced on or after the date of the Notice. The Settlement also provides, where applicable, cash reimbursement for:
2. Battery replacements and related battery testing and diagnosis performed by an Authorized Subaru Retailer, or in some situations, an independent third party, for qualifying conditions on a Settlement Class Vehicle before the date of Notice (“Pre-Notice”);
3. Towing services in connection with a Pre-Notice Qualifying Battery Failure.
4. Reasonably Reimbursable Costs related to a Settlement Class Member being stranded due to a Pre-Notice Qualifying Battery Failure.
What should Outback, Forester, Legacy, WRX, and Ascent do now?
The report says 2015-2020 Subaru Outback, 2015-2020 Subaru Forester, 2015-2020 Subaru Legacy, 2015-2020 Subaru WRX, and 2019-2020 Subaru Ascent owners should review the notice materials on the Important Document page here.
This is the only way to get a reimbursement. The deadline to submit Claim Forms and supporting documentation is 60 days after the Effective Date, which could be as early as March 9, 2023. Stay tuned to Torque News via Subaru Report for updates on the latest Subaru drained battery lawsuit.
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Denis Flierl has invested over 30 years in the automotive industry in a consulting role working with every major car brand. He is an accredited member of the Rocky Mountain Automotive Press. Check out Subaru Report where he covers all of the Japanese automaker's models. More stories can be found on the Torque News Subaru page. Follow Denis on Facebook, Twitter, and Instagram.
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Photo credit: Subaru USA
Story credit: Thanks to the tip from Torque News reporter John Goreham
Comments
Our 2021 Outback Touring XT
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Our 2021 Outback Touring XT had the battery die 4 (or was it 5?) times up to April 8, 2023. Went to the local dealer where I purchased it asking them to take a look at it. To my surprise they put in a new heavier duty 750 CCA RC 120 unit. While in the waiting room another Outback owner came in with a dead battery issue. He was told the cargo light had been left on when they were told they could leave now, the vehicle was running. Now that I've found this page, I will be able to make informed decisions going forward. We do go 7-10 days, at times, without driving anywhere, but that's what we do. I don't see an EV in my future.
Sadly, I have a 2005 Subaru
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Sadly, I have a 2005 Subaru Outback LL Bean wagon. I started having parasitic draining just recently. Actually it started right before I needed a new battery and have had to jump it every morning for the past couple months. I don't drive it everyday but the charge doesn't last but a day and I see there's no class action including the 2005. I've always had weird things go wrong with my CD player, radio and now I have a CD jammed in there and I assume it might be the CD player but I heard that the fuse for that also is for the air conditioner and I live in the desert and cannot go without an air conditioner. Anybody have any suggestions?
I have a 2021 Impreza with
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I have a 2021 Impreza with same battery issues and a few other electrical problems showed immediately. Still trying to get last issue resolved.
I am so angry with Subaru and
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I am so angry with Subaru and the dealership I have been dealing with. I carry a jump starter. They tell me it is the bluetooth draining the battery and they want $700+ to fix it. I doubt that that is even what is draining it. Subaru needs to do the right thing.
Had the same problem with my…
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In reply to I am so angry with Subaru and by Ruth A Cunningham (not verified)
Had the same problem with my 2019 Subaru outback. Battery drained in February and in March 2023. battery replaced March 2923. had the same problem again in May 2023. Once again battery was drained. Triple A replaced battery again at no additional cost. Took car to the Subaru dealer. They determined the DCM module Was defective and I had to wait seven weeks for a part replacement. Cost to replace including part was $850. I talked with Subaru headquarters and they agreed to do it at their cost. Was not under warranty. Only had 19,000 miles on the car. as far as I’m concerned, this is a known problem, and if it happens again, they better replace it at their cost again!
I have only owned my 2017
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I have only owned my 2017 Forrester since last July and it only has 62,000 miles and I've already replaced 3 batteries. Clearly the battery isn't the issue and I'm pissed. I have been stranded at my farm 3 times and have had to pay over $700 for towing. Subaru needs to fix this problem ASAP! I have never owned a new car; I always bought used Hondas, and my crappy old Hondas never broke down on me like this Subaru has. So much for the dream car--wish I would've just bought another crappy used Honda.
2018 Subaru legacy I premium
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2018 Subaru legacy I premium has the battery drain issue. Subaru starlink says software update failed. Had unit replace due to bubbles on touch screen. Removed DCM caused no starlink, no front speaker, voice assisted call and navigation all no longer work put the DCM back in. Removing the DCM is not acceptable solution for me.
I bought a halo jump starter. Annoying to have to jump it each morning. Better than constantly buying batteries
Have you contacted your
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In reply to 2018 Subaru legacy I premium by James (not verified)
Have you contacted your dealer? My dealer got SOA to replace the DCM module as a sign of goodwill. If your dealer will not do this, contact SOA yourself. We did drive around with the DCM fuse disconnected (to preserve the battery) until the DCM module was available. It took a few months as they were on back order for awhile.
Bought a pre-owned 2021
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Bought a pre-owned 2021 Forester in February of 2023. It’s May and the battery has died twice already. After reading all the information on Subaru’s issues and lack of action to fix, I am regretting this purchase.
Your mechanic has to
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In reply to Bought a pre-owned 2021 by Holly Toth (not verified)
Your mechanic has to determine the source of the parasitic drain. The DCM module is a common one. Once you know what the problem is, you can go from there. It may involve pestering SOA to fix.
I brought my vehicle to the dealer several times and they couldn't find a drain because it was intermittent. My local mechanic found a drain of unknown origin so I kept bringing it back to the dealer until they found it.
We bought a new 2018 Subaru…
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In reply to Your mechanic has to by Linda (not verified)
We bought a new 2018 Subaru Outback 3.6R Touring in late 2017. Total mileage, as of today Aug. 1, 2023, is now just a little over 16,000 miles. Our 3rd battery, an ODYSSEY 25-PC1400T AGM battery, is now also starting to die after just 3 years. We will soon be installing our 4th battery with just a little over 16,000 miles driven. Our dealer has installed all of the available software updates, along with making other fixes. We've even swapped out many of the cars interior light bulbs with LED equivalents to reduce current draw. But we're still having to regularly buy new batteries. We've never before had a new car with these kinds of serious battery issues. Makes me wish I never bought this Subaru!
You must include the 2021…
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You must include the 2021 Outback under battery issues. I am on my third with a vehicle still under 25,000 miles. The first one failed at under 5,000 miles. It was replaced as defective with no mention of systemic problems.
The second one was replaced at under 20,000 miles. Looking at the system this time, they did a thorough examination that cost the dealership $400.00. It is too early to claim it was fixed.
A second and more crucial breakdown was in the braking system, which could have easily been a fatality with a less skilled driver. As I approached stopped traffic at a signal, the brakes failed at 55mph on a highway. I brought the car to a stop by dangerously making a U-turn out of the risk of crashing.
The next incident had a worse outcome. I exited a freeway onto a transition road with a lengthy line of stopped vehicles. Without the ability to brake, I attempted to thread a narrow gap between the cars and a concrete barrier. Too narrow at one place, I sideswiped the concrete wall damaging the passenger side. At another dealership, they too could not replicate the failure. Having been in police driver training, the idea was accepted that what happened was not driver error. The service advisor noted she had not seen a company warning about this issue. It remains a problem so I'm returning the Outback to the dealer.
Excessive Battery Drainage…
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Excessive Battery Drainage
The 1st 4 years of my 2019 Outback went without incident. During 2023 there have been three times when my Subaru Outback has completely drained the battery overnite while sitting in my driveway.
The 1st time(last spring) I had a new battery installed by AAA. After all it was four years old, so I wasn't surprised. The 2nd incident this past summer and I had my local Subaru dealer check things out. No definitive diagnosis was made.
Number three was a couple of days ago and Subaru is still assessing the problem.
It was suggested that I don't drive enough! Wrong. My driving habits have not changed in the last 20 years.
There is a problem with my 2019 Subaru Outback and Subaru insists it is my problem and I should buy a trickle charger to attach each evening. This is an absurd response!
This letter will be posted on as many forums as I can locate.
I have a 2019 Crosstrek on…
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I have a 2019 Crosstrek on my second battery and looking at my third. The sub runs 6 days a week with plenty of time to charge the battery. Every morning the battery is low on power. If I don't use the sub for 2 days it won't start.
I am experiencing the same…
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I am experiencing the same problem and w/ 2020 Subaru Impreza and the Garcia Subaru dealership in Albuquerque,NM advised me this am that the vehicle needs to be startred every 2 days- really?
Pagination