I Was Ready to Install Running Boards on My 2025 R1S, Until I Heard What Some Owners Had to Do Just to Get It Serviced

I was just about to pull the trigger on a sleek set of running boards for my Rivian R1S, until a single Facebook comment made me freeze. I didn’t expect a simple accessory to come with a hidden risk. But what started as a harmless scroll through the RIVIAN Electric Vehicles Discussion group quickly turned into a rabbit hole of real-world stories that changed my perspective entirely.

The post that caught my attention came from Mickey Maribel, a 2025 Rivian R1S owner who asked a question that hit home for a lot of us: “I'm considering adding running boards to my 2025 R1S, but I'm still on the fence. I'd love to hear from those of you who have already installed them, do you love them, or do you regret it? Also, have you encountered any issues when bringing your R1S in for service? One of the technicians mentioned that some owners had to remove their running boards before getting service done, which gives me pause. I’d appreciate any feedback or advice.”

At first, it seemed like Mickey would get a wave of positive encouragement. After all, for anyone dealing with taller ground clearance, or shorter family members, running boards can be a game changer. But then came the stories that made this simple decision suddenly feel a whole lot riskier.

The Case for Running Boards: Convenience and Functionality

It didn’t take long for people to start chiming in with glowing reviews. Jimmy, another group member, shared his experience with the EV Sportline running boards: “I purchased the EV Sportline running boards and installed them a few weeks ago. They make a huge difference when getting into the vehicle, especially if you’re shorter. The quality of the boards is excellent, and the installation was smooth. You can still use the factory lift points with these installed, which is a big plus.”

And Jimmy’s not alone. Running boards like those from EV Sportline and Goat Fabrication have become incredibly popular among Rivian owners, particularly those who want a more comfortable step into their vehicles or a rugged look to match the adventure-ready vibe of the R1S and R1T.

This makes sense, especially considering how many of us are coming from vehicles with lower ride heights. It reminded me of this article about a former Kia EV6 owner who upgraded to the Rivian R1S Gen 2, where they described just how dramatically the vehicle experience changes when making the leap into the Rivian world.

But then the conversation shifted.

The Unexpected Risks of Service Center Trouble

One comment, in particular, changed the tone. Jerry shared a story that caught everyone off guard: “I have the Goat Fabrication rock sliders on my R1T, and the difference is night and day. I'm 6 feet tall, and even I find them helpful, but for my fiancée, it's a total game changer. I did run into an issue at the service center the second time I went in, when they removed the sliders without my consent and tried to charge me or told me I’d have to reinstall them myself.”

That part—removing an accessory without the owner’s permission—hit hard. Suddenly, what seemed like a smart and simple mod turned into a potential liability. And when you pair stories like that with the service delays and complications we’ve seen in other areas, it really puts things into perspective.

If you haven’t seen them yet, this story about a brand-new 2025 R1S that left its owner stranded just nine days after delivery is a must-read. So is this account of an R1S dying just four hours after delivery, with no help in sight for days. In that kind of environment, even the smallest potential hurdle—like running boards interfering with service, becomes a legitimate concern.

My Opinion: I Was Sold,  Until I Wasn’t

I’ll admit, I was fully planning to install running boards on my R1S. I love the look. I appreciate the added convenience. And at 5’1”, they make more sense for me than most. But after digging through Mickey’s post and seeing how unpredictable the service center experiences can be, I’ve decided to wait.

This isn’t about the quality of the products, companies like EV Sportline and Goat Fabrication clearly make great stuff. And as Michael shared, many owners have had perfectly smooth service visits: “I have the EV Sportline running boards and they’ve been great. I’ve taken my vehicle in for service twice with no issues at all. There’s no need to remove them unless they interfere with something, which is very rare.”

But that’s the problem. It’s not guaranteed. And until Rivian standardizes how service centers handle aftermarket add-ons, or offers an official accessory with built-in support, it feels like a gamble. I’ve already seen enough issues in the Rivian world, from mystery battery drops to long-term efficiency worries after 100,000 miles. Adding one more variable to that mix, especially one that might delay or complicate service, isn’t worth it to me right now.

The Real Issue: Inconsistency at the Core

Michael’s story reinforces something that I think is at the heart of the entire debate: inconsistency.

Why is it that one service center has no issue with EV Sportline running boards, while another flat-out removes sliders without asking the owner? Why is it that some owners get seamless support, while others experience massive disruptions?

Much of this comes down to Rivian still growing into its national footprint. Unlike traditional automakers with decades of dealership training under their belts, Rivian is learning in real time. And the stories we’re hearing—about everything from glitchy software updates to early delivery breakdowns, reflect that growing pain.

Running boards may seem like a small detail, but they expose a much larger truth about the ownership experience right now: it’s still unpredictable.

Is It Worth the Risk?

For many owners, the answer is still yes. The benefits of easier access, improved looks, and a more complete package are worth the slight risk of potential service hiccups. And as more people install them, Rivian’s internal systems may catch up, creating a more uniform approach to accessories.

But until then, it’s fair to ask yourself: “Do I really want to risk complicating my service visit just so it’s easier to get in and out of the car?”

That’s a personal decision, but one you should make with both eyes open.

Final Thoughts and Takeaway

The discussion around running boards might seem like a small sideshow in the bigger Rivian ownership journey, but that’s exactly why it matters. If even something this minor can trigger such a wide range of service outcomes, it highlights the need for clearer communication, better consistency, and perhaps an official solution from Rivian down the road.

This is just another example of how being part of a young, exciting brand comes with a learning curve, not just for Rivian, but for us as owners too.

So let me ask you:

Have you installed running boards or rock sliders on your Rivian R1S or R1T, and how did it affect your service experience? Would you recommend them to others, or are you thinking of removing them?

Let’s hear your story. Because when owners share their experiences, we all move forward together.

Let me know if you want to add images of the EV Sportline or Goat Fabrication boards, or if you'd like help building a sidebar or call-out box with a summary of pros and cons.

Narek Hareyan is a young automotive journalist with experience in a golf cart dealership and an interest in the automotive industry. Follow Narek on X for daily news coverage about cars.