There is nothing more worrisome than the thought of being stranded in the middle of nowhere with vehicle trouble. That was the cloud hanging over the head of a 2016 Ram 1500 owner. Mollie, from Arizona, told members of a Ram truck forum, “I have a 2016 Ram 1500 Longhorn and tonight I filled the tank and about 100 miles later the engine light came on (solid) and the fuel gauge went to empty and the fuel range went to low fuel. Called Ram customer care and a case was opened and they suggested I get hold of the dealer. I will contact the dealer but I'm 60 miles from the dealer and I'm concerned if I can drive that far with these warning indicators. Any else have this problem?”
Engine lights often signal long term consequences
Most of us have learned over the last few years that a “check engine” light can mean bad gas, but a solid engine light is a different animal and no one wants to do long term damage to a vehicle. Plus, having the fuel gauge drop would suggest a major leak and the possibility of a fire.
Service department admits this is a known complaint
Mollie checked in with Ram customer care and was surprised at the response. “Talked with customer care today and they opened a star case, also spoke with dealer, also spoke with tech and set up appointment for Monday morning. Tech said they have had several issues like this lately.”
Fastback says it happened to him, in Texas, repeatedly. “I had that happen intermittently for months. Finally they filed a STAR case on it, and eventually the fuel pump was replaced. I haven't seen the issue since.”
Marsh had it happen, in Long Island, as well! “I had the same issue, turned out to be the fuel sensor, dealer replaced and corrected the issue.”
Replacing the sensor is expensive
Mollie told members of the group that his dealer appears to have solved the problem. “The dealer removed the fuel tank and replaced the fuel pump assembly, all is well now just hope that I have no more fuel pump issues.”
Mollie is lucky that his vehicle was still under warranty and they fixed the problem. Most people don’t know that most of the fuel sensors are now part of the fuel pump assembly, so to fix a problem like this they have to change the fuel pump. That means they have to drain the fuel tank, remove it and switch out the fuel pump. It takes almost a whole day and can run close to a thousand dollars. So if you start to develop problems try to have it taken care of under warranty, waiting can cost you a bundle. I have not seen many complaints from other Ram model years, but if you own a 2016 Ram 1500, it is good to be aware.
Mary Conway covered the Detroit Three for more than twenty years for the ABC affiliate, in Detroit. Her affection for the Motor City comes naturally. Her father ran a gas station while Mary was growing up, in Wisconsin. Follow Mary on Twitter at @maryconwaymedia.
Comments
Fuel senor failed . I see on
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Fuel senor failed . I see on the forum that it has happened a lot why is this not recallable it is dangerous if the truck stops on the interstate or expressway . I’m very consered my warranty is up along time ago so it is very expensive to replace. Let’s get a recall before somebody dies . This is my third ram it took me 5 years to get back to ram because of the problems and price . I love the truck but your doing enough to fix the on going fuel failures . I for one cannot aford to pay a dealership to fix it so I have fix it myself . Please help this on going problem it’s scary and dangerous.
2017 Ram Bighorn, 17000 miles
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2017 Ram Bighorn, 17000 miles -Also the fuel sensor fail problem with no gas gauge reading. What the heck Dodge Company. This is almost never suppose to happen.
2016 RAM 1500 FUEL LEVEL
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2016 RAM 1500 FUEL LEVEL STARTED ACTING UP AT 20k TOOK IT TO DEALER SAID THE CONNECTION WAS DIRTY. 70k FUEL SENSOR FAIL ALARM GAUGE SHOWS 0 FUEL. THIS IS BS AS I TOOK IT IN UNDER WARRENTLY AND THEY DID NOT REPLACE. NOW THEY WANT MEGA BUCKS.
2016 Ram 1500. Just had a
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2016 Ram 1500. Just had a solid engine light turn on and then soon after, the fuel sensor fail warning. The tank is at 1/2 full and appears to fail when excelleration from a stop.. So many problems with this truck. Just going to be glad when it’s gone.
I have a 2017 Ram Express
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I have a 2017 Ram Express that has the same fuel sensor problem.
Getting the fuel sensor
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Getting the fuel sensor failure message once in while fails for a few seconds and resets and works ok for minutes to weeks before I see the failure again. There will NOT be another Ram in my life. I agree with others here that Ram should redesign and replace the fuel pump sensor as a recall, but I may not holding by breath. went to Ramtrucks.com looking for a contact link to let them know what I think but was unable to find a link. Dose anyone have such a link?
Have the same problem with my
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Have the same problem with my 2017 right at 37,000 miles. You dont have to replace the entire assembly. After fighting with the dealer (Safford in virginia) they agreed to give me the part to fix it myself. They gave me only the sensor not the entire pump assembly. If the dealer is making you pay for the entire pump they are RIPPING YOU OFF!!! a new pump is $500 a sensor is about $150...
I have a 2014 Ram 1500 with
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I have a 2014 Ram 1500 with 73,000 miles and I have the same problem: ck engine light, fuel sensor failure message, intermittent low fuel light and fuel gauge goes to empty. Temporary solution: use the trip odometer to WAG the fuel amount if you zero it immediately after a fill-up. $970 to fix it at Safford RAM in Springfield Virginia. They wouldn't just replace the sensor. This is a ripoff, in my opinion.. Should be a recall item. RAM should have fixed the deficient/defective OEM part by now.
2016 Ram 1500 V8. Did a
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2016 Ram 1500 V8. Did a search for “2016 ram fuel sensor fail” and can’t believe the amount of info I’m finding. 49,000 miles right now. The truck has had the check engine light come on, last a few days, then disappear since as long as I can remember. 7 days ago when I started the fuel gauge dropped to empty, sensor fail came on along with check engine. Went away within minutes but the check engine stayed on. Today, check engine, empty gauge, and fuel sensor fail is on and I’m assuming for the long haul.
This is my first Ram, and DEFINITELY my last. What a waste of time and money. I’m not concerned about running out of gas I’ll just use the tripometer. But come inspection time I need to shell out money to fix an issue that should be dealt with by ram in a recall.
I just bought a 2016 Ram
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I just bought a 2016 Ram Bighorn with 29K on it. Same problem. Engine light stays on and the "Fuel Sensor Failure" message comes on and needle to empty for a short time and then goes off; I have 1/2 tank of fuel. It's going into the shop next week.
I have the same problem with
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I have the same problem with my 2015 Ram 1500 and my son has the same problem with his 2014 Ram.
Just happened to me in my
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Just happened to me in my 2017 Big Horn 5.7L. Check engine light came on two days ago on the way to work, and on the way home from work the fuel sensor malfunction indicator came on and truck read empty. Fortunately at 32k miles, my manufacturer's warranty is still valid and they fixed it yesterday. Service Adviser said he sees a lot of these so they keep plenty of sensors in stock.
I live in Minnesota and have
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I live in Minnesota and have two vehicle requirements electric start and heated seats. My 2014 Ram fuel sensor has failed and as a result my check engine light is on. Because the check engine light is on my electric start will not work. I am told this happens often and its $1000 repair. This is a ridiculous problem and intolerable cost. Single mom with two kids and Ram wants me to spend $1000 on them rather than my kids.
Thanks
2016 ram 1500 85000 kms fuel
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2016 ram 1500 85000 kms fuel level sensor failure no recall seems to be a wide spread issue , should be recalled by the looks at all the problems
2014 same sensor issue how
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2014 same sensor issue how many of us on here crying about are dodges mopar gonna step up yeah right.
My 2016 Ram 1500 has the same
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My 2016 Ram 1500 has the same fuel sensor failure and check engine light come on at 42,000. The good price I paid for my Ram isn't looking so good now!
Guess it's back to the Ford F 150 It's foolish for Ram not to offer a recall on this.
It doesn't pose any danger and my truck will run as long as I put gas in it but not doing so will cause damage to their brand.
I got the same problem with
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I got the same problem with my 2016 dodge ram 1500 bighorn only 22,000 miles fuel sensor
Is bad .So every now and then have to fill up the tank just to make sure I don't run out.A lot of inconvenience .
2016 65k miles same thing.
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2016 65k miles same thing. Ram HEMI should Not have such an issue.
This my 2and RAMs tows really well.
This just wrong!!!<
I have a 2015 Ram 1500
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I have a 2015 Ram 1500 Trademan quad cab. I needed to replace the fuel sensor. I called local shops an received quotes from $600 to $1000 to do the repair. I am not very mechanically inclined and I will tell you save yourself the money and do it yourself. You will need at least one other person to help you. The best way to do it, is the take the bed off. This sounds like a bigger job then it actually is. There are 6 bolts keeping the bad on the frame (4 behind the back wheel and 2 up near the cab. The 4 in the back are torc'd so you will need a breaker bar. It is so much easier to take the bed off. With the Tradesmen you will also need to drop the tank, but with having the bed off it is so much easier to drop the tank as well. The entire job took us about 4 hours and that's because we were relying on youtube videos as we went along. I was able to buy the Fuel Pump assembly with the sensor for about $179 on Amazon. The truck runs great now, even being at 99,000 miles. I would also suggest replacing the Cam packs and spark plugs yourself. the 4 plugs behind the brake booster are the most difficult other than that a first time novice can change them and save hundreds of Dollars.
I'm glad to see that so many
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I'm glad to see that so many of you have been able to get this fixed under warranty. It is definitly a manufacturer error and should be a recall. I bought my Ram with 40,000 miles on it. The dealer charged me close to $7000 for an extended warranty of 5 years- 75,000 miles. ( I refused the warranty and they charged me for it anyway. I didn't realize it until I got home and they still refused to cancel it. They gave me 3 years of free oil changes instead. Whoopie!)
But, when this sensor failed I was glad to know it was covered. $700 is more than I could afford to pay out of pocket. I am a 100% disabled veteran and have been very ill lately. Between hospital stays and this COVID pandemic, my family has really been struggling financially.
This problem started for me intermittantly, shortly after buying my truck. When I told the dealer about it at my 45,000 mile oil change, the problem had come and gone. Since the engine service light was no longer on, they said there was no way to diagnose the problem and that if it happened again, bring it back while the light was on. It happened the same way several times, but the light never stayed on long enough to get it to them.
Finally at 58,000 miles it failed completely. The dealer said it was still covered under the 60,000 mile original warranty and if for some reason it wasn't, the 75,000 mile aftermarket warranty that they overcharged me for would definitely cover it.
Well, Ram refused to honor the warranty!!! Even after I told them that I read how common this problem was and that they had covered it for many people, they said they only guarranteed the sensor for 36,000 miles. Again I was lied to.
So, I am writing this to warn people that if you buy a 2016 Ram 1500, you can expect to pay $700 every couple of years for an issue that Ram is aware of but refuses to stand behind. I hope for everyone elses sake that this eventually becomes a recall situation and that they fix the problem. I don't know why they are repairing it at no charge for some people and then overcharging people like me. I am upset to say the least.
I reminded them that stealing money is wrong (in case they didn't know) and that stealing from disabled veterans was almost as bad as mugging little old lady's in the publics view. They just laughed as if to say my complaints would never be heard.
Im asking forums like this one and social media to help me spread the word. They may never reimburse me for my $700, but Ram needs to know that they can't expect to continue selling their vehicles if they continue treating consumers as poorly as they do.
Please share this and add your own comments!
I just hit 159,000 on my Ram
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I just hit 159,000 on my Ram 1500 SLT and had the fuel sensor and check engine light come on. Only major issue I have had.
I removed the bed, and changed the fuel pump. My 16yr old daughter and I accomplished the entire job in 5hrs.
I have a 2015 Dodge Ram 1500.
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I have a 2015 Dodge Ram 1500. The sensor failed at 117,000 miles. Before that I had to replace the water pump.
Very frustrating. I’ve had my
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Very frustrating. I’ve had my Dodge Ram 1500 Hemi for two year, the check engine light came on, the message said low fuel and the gas gage went to empty. I new it wasn’t empty because I had 3/4 of tank. It’s still under warranty yet the dealership said it’s not covered under warranty. I told them I had it diagnosed and it said the fuel sensor was bad. The dealer wanted to charge a 150.00 for a diagnostic check when I told him it was already diagnosed. He gave me an est. of 800.00. First of all it should be a recall since it’s common and a lot of people have the same problem. Second of all, it should be covered under warranty. I am very frustrated that they don’t accommodate and do it at no charge. I would even be willing to pay for the part, not their damn labor cost.
Just a heads up, if you are
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Just a heads up, if you are dealing with this and want to avoid taking it to the shop, or avoid draining the fuel tank. If you a few buddies wiling to help you can fix the fuel pump by taking off the bed of the truck, all you need to do is remove four bolts and get your friends to help take the bed off. it cuts time and money down quite a bit.
2016 Ram 1500 5.7L hemi, fuel
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2016 Ram 1500 5.7L hemi, fuel sensor failure at 46,000, reset itself numerous times, hard fault at 51,000.
Chrysler got bailed out by the U.S. taxpayers, now how about bailing out all the people you stuck with this problem!
Mine has 23k miles and about
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Mine has 23k miles and about 10 months ago it started. having it replaced in 2 weeks.
I have a 2016 Ram 3500 4x4
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I have a 2016 Ram 3500 4x4 cab and chassis model. My truck came with the gas tank in the back and I had to remove it in order to install my dynamic 701 body. (Wheel lift repossession) i ended up breaking the fuel outlet port on the pump at the time my truck was 2weeks old they wanted almost 750 for a pump plus they were on back order every where. So I ended up putting a 2008 Pump on it it was for a 08 3500 5.7L well it lasted 15k and one day it went to the Empty mark check engine light came on but as other readers have stayed it just runs fine if you don’t have a damn gas gauge but what this is telling me is maybe it isn’t the fuel pumps maybe it’s something else? Bc again the one I installed was for a 2008 model? I’m getting ready to replace it again because I just ran out of gas for the first time and I do not like that so I said I’ll pull the damn thing off again which is an a problem but that’s not the point I definitely don’t like to run my vehicles low on fuel that’s one of the fastest ways to burn up your pump. But anyhow I wanted to post my info here everyone know and if anyone in the future has any problems maybe this can help them somehow and just for curiosity for everyone else to know. Thanks.
This literally just happened
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This literally just happened to me and this is the first article that came up when I did a Google search.
Have a 2016 1500 RAM 4X4, 5.7
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Have a 2016 1500 RAM 4X4, 5.7 turbo. Fuel sensor went out at 106,000. Warranty expired, so I'm screwed. Researched this problem and see it's been an issue for years. Dealership isn't helpful at all. Actually, very rude when you try and share all the information on how this has been a continued issue. They act like you're the only one. Very expensive to fix, b/c it takes an entire day for a mechanic to do. It's a hassle to fill up and then track your milage. Not sure if there will be any long-term effects or consequences with check engine light remaining on. CHRYSLER NEEDS TO STEP UP TO THE PLATE AND MAKE THIS A RECALL ISSUE & RESOLVE THE ISSUE FOR THEIR CUSTOMERS. I filed a complaint, but to no amends, I'm sure.
my 2016 dodge ram fuel sensor
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my 2016 dodge ram fuel sensor failed at about 39,000 miles... i checked with my dealer, no help.. later i called dodge ram.. they gave no help but did fill out a complaint and said if there was a recall, i would be notified...
isn't any group filing a law suit for a recall?? for now i fill the tank, write down the milage David Barron
Pagination