"The Tesla Model 3 you sold me is great. I love the car, and there's nothing wrong with it except for the charging, and it's a deal breaker for me, honestly."
That's what Andrew, who just purchased a 2022 Tesla Model 3, told the EV dealer (@evautoalex) who sold him the car. Alex, a reputable EV dealer, sold Andrew a Tesla, and now the 19-year-old is having buyer's remorse the day after he bought it.
Alex says,
"I had a young kid who loved the Tesla Model 3; he bought it, drove it home to another state, called us the next day, and already had buyer's remorse. Hey, in the car business, if you buy a car and drive it away, the deal is done."
It's a sad tale of a young guy who will now learn a valuable lesson.
He saw a Tesla Model 3 online for sale and called up the dealer. He was enamored with the car and drove from a different state to buy it.
However, when he drove the Model 3 back home, he had to stop multiple times to recharge the battery. He had to stop at public charge stations and sit for 30 minutes each time. This grew old fast.
Andrew Wants To Return the Car He Just Bought
So, when he gets home, he calls his dad. He tells him that he just made a mistake buying an electric Tesla Model 3. He lives in an apartment (without a charger) and will have to spend more time recharging the car than he ever realized.
His dad calls the EV dealer and tries to plead his case to no avail. Andrew calls the dealer now and tells him he doesn't want the car. Here is how Alex explains the situation and his conversation with Andrew.
Alex says,
"So, I will call him and figure this out. He's been talking to everyone, and his dad even called in. I'll call him now and try to figure it out."
Alex calls the buyer (Andrew) and says, "I don't want you to feel like we're not taking care of you, but I also want to ensure we are treated fairly. However, I don't want you to be in a bad spot, and we don't need to be in a bad spot."
"So, I need to ask you, did you just say after you got it, Oh crap, I shouldn't have bought an electric car?"
Andrew Didn't Do His Homework
The young buyer says, "The car is great, I love it, and there's nothing wrong with it except for the charging, and it's a deal breaker for me, honestly. I don't own my own home; I live in an apartment, so there's no way to charge it where I live."
"My parents don't have any electric vehicles, and then I don't want to stop every hour and a half and charge my car for 30 minutes when I could fill a gas car up in a few minutes and get triple the range."
Alex says, "That stuff was true before you owned the car. Those are all facts about whether you own an electric Tesla or not. I'm trying to understand how we got there after you bought it."
Andrew Isn't Ready to Make the Leap To Electric
The buyer says, "I've driven a gas car my whole life, and on the highway, gas cars get better mileage for the most part, so I was under that impression. It's the complete opposite of an EV, you know?"
Alex says, "Yeah, I know. I've been driving an EV every day for the last 7 years. It takes longer to charge than it does to fill up with gas, so there's no question about it. However, I save so much on gas that it's worth it."
Andrew says, "I would probably get used to it if I kept the car, but I don't think I'm willing to make that conversion at this point in my life. I must admit I didn't fully understand what I was getting into."
You Will Still Have To Buy A Car From Us
Alex says, "Ok, I want to try and work out something specific that can work for you and for us.
"I don't want to feel like I have to buy a car from you guys and feel obligated."
"If you want to have this work out for you in some way, you do have to buy a car from us. I'm not going to take the vehicle back and say sorry, Andrew, you are 19 and made a mistake, and I wish you the best."
"You are asking me to lose thousands of dollars because you didn't do your homework? That's not fair to us. You need to take some responsibility here. You don't just get to return a car after driving it however many miles and days and then change your mind and get cold feet."
"That's not how it works. That's not how the law works, and that's not how business works. It's not fair to us. We don't have to do anything. You bought that car of your own free will; you are a big boy. The car is exactly what we advertised."
Alex Does the Right Thing
"However, I don't want you to be unhappy. That's not how we roll. So buying a car from us is the only way."
"Is there a car you found that you want?"
"There is one, but the only problem is you will mark it up based on what it costs, obviously."
"You are right. We will. I have to make a profit on a car that I'm selling you. So, let me know the year, make, and model car you want, and I'll look at the dealer auctions right now and see what I can find.
What car are you interested in? Andrew says, "A Hyundai Sonata Limited.
"I'm looking at one here. It's a 2021 black with 60,000 miles that we could get for mid-$20s that you'd be in that you would be in good shape on. So. Let me do some work on this."
"Ok, sounds good," Andrew says. "Ok, we'll talk to you later," Alex says, hanging up the phone.
Pricilla Has the Same Charging Issue
I wrote another story about Priscilla, who says she will never buy another Tesla because of charging issues. She also lives in an apartment after being transferred to the military.
She says, "Let this be your reason never to buy a Tesla. You'll spend so much time at the public charger, literally eating your dinner in the car while the car charges."
Should You Buy a Tesla or Another Electric Vehicle?
If you rely on public charging 100% of the time, you will encounter inconveniences with your Tesla vehicle, so you might also regret the car purchase. Considering this aspect before deciding to buy an electric vehicle is essential.
What about buying a home charger? How much do they cost?
A report from Capital One Auto Navigator says a level 2 charger will charge your electric vehicle to 80% in four to 10 hours.
Level 2 charging equipment ordinarily runs about $500 to $700, although some can be more expensive.
However, typically, you need an electrician to install it because they require a 240-volt circuit. Most importantly, you have to own a house or townhouse with a garage for this to work.
How to Evaluate if an Electric Vehicle is Right For You
Electric vehicles are not for everyone. Before you make the leap to an electric vehicle, it's crucial to do your homework. Here are some key points for potential buyers to consider.
A report from Canary Media says, "Unreliable public charging infrastructure and unreliable information on EV-charger uptime have become two of the biggest barriers to the EV transition in the U.S. That's a problem, as the country needs to shift to EVs fast in order to slash carbon emissions from transportation. But it's a problem with clear, if complicated, solutions to implement."
1. Driving range:
When considering an electric vehicle, comparing the EV's range to your typical daily commute is essential. This will ensure it meets your needs without requiring frequent charging.
2. Charging access:
Assess whether you have reliable access to a home charger and the availability of public charging stations along your regular routes.
3. Cost analysis:
Factor in the initial purchase price, including potential government incentives like tax credits and estimated fuel cost savings compared to gasoline cars.
4. Test drive experience:
Take a thorough test drive to evaluate the driving dynamics, acceleration, handling, and overall comfort of the EV.
5. Battery health and degradation:
Research the battery lifespan and potential degradation over time, which can impact the driving range.
6. Vehicle features and technology:
Consider the available safety features, infotainment systems, and driver assistance technologies.
Essential Questions to Ask Yourself:
- Do you primarily drive short distances or long trips?
- Can you easily charge an EV at home?
- Are there enough charging stations readily accessible in your area?
- What is your budget for a new vehicle, including the cost of a home charger?
- Do you value performance and acceleration in a car?
Final Thoughts and Questions for Tesla and EV Owners
The average electric vehicle buyer will have different challenges and questions to see if an electric vehicle is the best for you. Do your homework before you make the leap to an electric vehicle like Tesla.
What About You?
Do you own a Tesla model? Which one, and what is your advice for potential EV buyers? Share your experiences in the red Add New Comment link below.
Check out my Tesla Model 3 story: I Sold a 2022 Tesla Model 3 With a Clean Title, Now Tesla Says It's Salvage, and It'll Easily Go Over $12,000 For My Customer to Fix It
I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReport, All Subaru, WRXSTI, @DenisFlierl, Facebook, and Instagram.
Photo credit: Denis Flierl
Comments
The story about the charging…
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The story about the charging issue is absolutely hysterical so this person buys an electric car and doesn’t realize how they are propelled yikes
regarding the person that…
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regarding the person that sold a 22 Tesla and the buyer learned it needed a new battery combined with Tesla saying the car is salvage. That's not a EV or Tesla issue, that is due to someone damaging the battery pack in some sort of an accident without reporting, thus, the clean title. This happens with all types of vehicles, lotta dishonest people out there. Recommend having a used vehicle you want to purchase inspected by a third party before buying.
Regarding the young man buying a 22 Tesla, he should find the closest Tesla supercharger station, if it's convenient, plan on charging once or twice a week, that should cover most drivers. If that doesn't work for you, sell the car and move on. EVs are wonderful for most but not all. Best of luck.
How much sh1t do you have to…
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How much sh1t do you have to eat to agree to publish such fake trash.
Teslas have more degradation…
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Teslas have more degradation and range issues than all other EVs combined. The only company with a department to deny owners battery degradation claims. After a couple years Tesla throttles back the charging speed so much to prevent fires and degradation you might as well live on the car.
I don't know what these guys…
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I don't know what these guys are doing wrong, but I've only needed to spend 5-10 mins at a charger about every 3 hours. This is about how long it takes to get out and use the bathroom, stretch your legs, etc anyway. I think these guys are screwing up by not using Tesla's navigation and trip planner that tells you where to stop, and for how long. The only time I've charged more than required was if I needed to get some sleep for a bit.
This article contains some…
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This article contains some incorrect assumptions. Tesla models all have 250 to 400 miles of driving range. If the car really required multiple charging stops to get home, that would be a drive of nearly 1,000 miles. It's easy to drive 500 miles with just one charging stop in a modern EV.
The line referring to charging every hour and a half is also ridiculous. Modern EVs can drive 3-5 hours between fast charges.
It is true that an EV is a questionable purchase for apartment dwellers. But you don't even need to buy a charger. Just a plain AC outlet for level one charging using the travel charger most EVs come with.
Granted, level one is slow, but 95% of the time, you aren't filling an empty battery - you only have to replace the miles you drove that day. Even with a plain AC outlet, you can replace 40-60 miles of range overnight. Easily enough for most people.
Customer stupidity is not…
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Customer stupidity is not return worthy. Sorry, sales are final. Not every whiny Karen gets their way.
He's only 19, this is a…
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He's only 19, this is a learning opportunity. Learning how to sell a car privately and learning how to think ahead. Not being able to charge is such an obvious problem I reckon he actually knew that. So maybe he got home and suddenly found out the hard way all his friends and family detest Elon Musk and his cars and the charging issue is just a cover story to save face?
After driving only BMW for…
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After driving only BMW for 13 years I decided to lease a Tesla Model 3 Long Range. I was told at the time that when the lease is up, I would not be able to purchase the car. I didn't question that at the time. For three years I thoroughly enjoyed driving the Tesla so much that I decided to purchase one at the end of the lease. By the way, I only had one issue with the car and it was repaired within a few days. Tesla gave me a Model S as a loaner. At the time, they were only selling the Model 3 Performance and the base model. I could not purchase the long range so I upgraded to the Performance model. Before returning the lease, I had to do a tire thread test with a quarter. All 4 tires passed easily. About 3 days after returning the leased Tesla, I received an email stating I needed to pay for 4 new tires ($1,400). After countless back-and-forth emails and phone calls with Tesla regarding the tires, they said if I refused to pay, they would sue me! They stated the tires I had on the vehicle were not speed-rated. I found out that they were selling the lease returns to Hertz. I'm sure Hertz could have cared less about the speed rating on the tires! To add insult to injury, the $7,500 rebate was not available at the time I purchased the Performance model. Within 3-5 months of my purchase, Tesla lowered the price of their cars at least twice. I was not happy about that but there was nothing I could do about it. So now I'm out of $1,400 for tires and the new car's value has plummeted more rapidly than normal due to the price reductions. I can't say anything bad about the car and the way it drives. It has not been in the shop for anything and it has been over 2.5 years. What I will say is I will never buy another one! As a customer, I feel taken advantage of. Threatened with a law suit over tires and Tesla constantly devaluing their cars by thousands of dollars due to competition does not leave a warm and fuzzy feeling. I honestly wonder if they will still be in business in the next 10 years.
Another Tesla hit piece. A…
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Another Tesla hit piece. A 19 year old drives his car across state(s) and has to charge it "multiple times". Assuming about 250 mile range or the low end of a RWD Model 3, they have had drive over 600/700 miles.
The article isn't specific about how far the person drove, implying this would be a daily occurance charging at public stations. The average person in the US drives 37 miles so they would charge once every week not multiple times.
Stating a 19 year old has to stop every 30 mins to charge is at best false at worst liable.
Terrible journalism, politically motivated.
Most states have a cool off…
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Most states have a cool off period for contracts and purchases. Used car salesman are used car salesman after all.
Oh wow how do some people…
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Oh wow how do some people just not read into the car they’re buying? I swear common sense isn’t common these days. I read the user manual before using an air fryer haha.
Car dealers are terrible and…
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Car dealers are terrible and what a strawman: "we'll lose thousands." No. This is a used car and if he never bought it from you, it would be the same as if you took it back. Maybe change him $500 to get out after the trouble and an extended test-drive but what bs saying anything other that that.
I have a friend who lives in…
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I have a friend who lives in an apartment without a place for charging. He uses a parking garage with a 120v outlet to charge during work and is willing to park a few blocks away from destinations to use ev infrastructure. He has tracked all his charging and found that it's 53% cheaper to fuel his model 3 than the econobox he had before it.
Sounds like the kid was enjoying driving top speed on the way home. Just drove my model Y around the county for 7 hrs hitting over 12 stops without having to change. Used about 56% of the battery.
Sorry...but many states have…
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Sorry...but many states have a 72 hour period for buyers remorse.
That doesn't mean there can't be some monetary penalty, but a consumer should be able to return something and a car is no different.
My advice is never sell cars…
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My advice is never sell cars to young people, most of them don't even have a life goal yet, let alone making expensive life decisions. They are going to be flaky and don't stick to their plans.
Yep, pretty much shows the…
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Yep, pretty much shows the limitations of EVs, if you're poor you can't own one, effectively shutting out millions of people. Homeownership is a requirement to be able to charge it unless you can drive it to a charging station and sit for hours. So, for us poor folk, a hybrid is the only way to go if we want to electrify.
You are not factoring in…
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In reply to Yep, pretty much shows the… by JiiJii (not verified)
You are not factoring in cost of ownership over time, hybrids have the worst of both worlds when it comes to parts they need when they inevitably break. They are the most expensive to have fixed.
I just bought my 2022 Tesla…
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I just bought my 2022 Tesla 3. Only 21k miles. Better than my Chevy Bolt for sure. No "buyers remorse" in any way.
Honestly this story sounds…
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Honestly this story sounds fake.
You buy a Tesla out of state and neglect the charging scenario you will face in the way home?
Tesla's are incredible vehicles.
Nope......never
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Nope......never
I’ve been driving a PHEV now…
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I’ve been driving a PHEV now for more than 10 years. They have been BMWs. Each one had greater pure electric distance than the previous. Most recent one is amazing. The 550e which has 40miles pure electric with full gas tank(18 gallon tank). Previous 12 gallon. Total range is 490 miles full charge and full tank. Truly best of both worlds! Looked at Tesla but pure EV is problematic. There will always be range anxiety. I charge every night at home. Since I purchase the car I have put a total of 4 gallons in it.
Well guess what… I do not…
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Well guess what… I do not feel sorry for this guy whatsoever. You should’ve did your research before buying this car. If you’re buying an electric car and it doesn’t fit your lifestyle and you have buyers remorse… It’s your own fault. Suck it up and deal with it. I did nine months of research before buying my Tesla and I absolutely love it. I have not had one problem at all and you couldn’t pay me to go back to a gas vehicle or a different brand.
I bought a used Tesla 3 last…
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I bought a used Tesla 3 last July it’s a2017 long range model. My commute is 60 miles each way, battery degradation from being a used vehicle with 50k miles when purchased leaves me at 20-30 percent battery if I only charge at home. Fortunately I can charge at work if a charge point is available which I usually am able to do.
I have solar panels on my house so when I purchased the car I thought I’d have enough extra power generation to offset the car charging, I was wrong! But we still have 4 months before tru-up with PGE. (California ugh) I’ve taken 2 long trips in the car for vacation using public superchargers cost about 11 cents per mile 8-20 cents less than gas in my old hybrid escape. The charge time waits don’t bother me I read a book or watch tv on my pad. Besides at my age I’d be stopping to use the facilities anyway! lol love the car and love not buying gas! Fuel bill was 550 per month before.
Since you invited comments,…
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Since you invited comments, I'll leave this. Your 30-year experience puts you right in the sweet spot to remember when every product was expected to last forever, and would get serious criticisim if it didn't. You also surely remember the EVs of the time, as well as the type of person to own one, and the challenges they faced.
So tell me, then, because I do wonder. Are EVs only really a competetive option because everything else has been dragged to their level? Or is it simply as it's ever been, and each product is designed well enough, but the weak and defective get weeded out? Is our communication system simply so advanced that the ones who face adversity are louder and can paint the system in the color of their misery?
It's difficult for me to tell, especially when the people with your reach all have the same opinion.
Hope you and everyone at torquenews have a great week! God bless!
My Tesla model 3 has been…
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My Tesla model 3 has been great for me. My commute to work is 25 miles. I can charge at home and work and it cost much less than gas and I’m plugged into the sun. Fantastic I think. I’ve made four long trips since I bought my car two years ago and made it round trip without charging.
This buying probably was blinded by the initial excitement of owning a model 3 and didn’t conveniently ignored his personal circumstances. I get it, I’ve done that and made bad financial decisions.
It’s good that the dealer is trying to work with him. They could have just said ‘it’s your problem, you deal with it’.
Good on the dealership for…
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Good on the dealership for trying to make it right despite the buyer’s remorse. But this was the perfect opportunity for the kid to learn a valuable life lesson.
I own a 2022 Model 3 and live in an apartment. Purchased it in 2023 and have had ZERO charging issues. I do not use a super charger often either.
I think the 19 year old kid told a 19 year old’s lie just to get out of the deal.
He should have educated himself before the purchase just as you do for any purchase of a vehicle, electric or not.
Typical kids these days…making deals…crying to get what they want…. crying claiming ignorance…. Then getting what they want anyway.
Wait.. why is this kid…
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Wait.. why is this kid filling up outside his house in the first place. Is he going 300+ miles daily? This story seems fake af.