Eight Service Visits and My Tesla Cybertruck is Still Not Fixed, but I Absolutely Love My Truck

Cam Butcher is a Tesla Cybertruck owner from Ann Arbor, Michigan. Cam purchased his Cybertruck back in May.

Since then, he has been a huge fan of the all-electric truck. Despite eight separate service visits failing to solve the issue with his Cybertruck, Cam says he still absolutely loves it.

Cam’s enduring love for his Cybertruck is certainly surprising. However, after so many failed attempts to fix his truck, it appears that he’s reaching his wits' end.

A few hours ago, following months of frustration, Cam finally decided to go public with his Tesla Criticism.

Here is what he wrote…

“After eight service visits in the last five months, Tesla Service has yet to solve the issues I’m having with my Cybertruck. Every time I pick it up from Service, the issues are still there. 

I have to say that I have been extremely disappointed with Tesla Service lately. Not to mention how much time my truck has spent away from me in service while I am paying every month for it.”

Below his post, Cam included a screenshot from his Tesla app showing he had eight separate visits to a Tesla service center.

Cam’s service woes began at the end of May, and since then, he has had two service visits in June, two service visits in August, one mobile service visit in September, and two more service center visits in the same month.

After 8 service visits in the last 5 months, Tesla Service has yet to solve the issues i’m having in my Cybertruck. Every time I pick it up from Service, issues are still there.

I have to say I am extremely disappointed with Tesla Service lately. Not to mention how much time my… pic.twitter.com/IwygjQkKX3
— Cam B (@Cambtv) October 4, 2024

Cam posted his latest criticism on October 4, which means his truck is still not fixed after the latest service visit which was concluded on September 26.

I can imagine how frustrating it is to buy a brand new, hundred thousand-plus vehicle and have it spend a significant portion of the time back at the shop. Even worse, after eight service visits, the problems persist.

This is certainly disappointing; unfortunately, Cam is far from the only person who has experienced multiple Cybertruck failures.

A few days ago, we shared a story about a Cybertruck owner who was locked out of his truck for three weeks and was unable to even open the door after it was bricked for the second time.

In a similar manner, a couple of months ago, we shared the story of one Cybertruck owner who was left stranded on the highway on four separate occasions, forcing Tesla to give him another truck.

However, the second Cybertruck also got bricked. At this point, Elon Musk became personally involved in his case, and Tesla engineers had to drill open his Cybertruck to access the inside.

Following the numerous Cybertruck issues, Tesla service technicians say they are waiting for upper management to do a Cybertruck refresh or recall to address all the problems.

Over the past few months, Cybertruck owners who have dealt with myriad of issues have soured on the all-electric truck in particular and Tesla as a brand in general.

However, in Cam’s case, he appears to be in a dysfunctional relationship and says, “I absolutely love my truck, but I hate the present issues and just wish they would get fixed already!”

Cam’s profile shows that he is a huge Tesla and Cybertruck fan. The pinned post on his X account reads, “Cybertruck is the best decision I’ve ever made! There is literally nothing like it!” Cam also includes several beautiful pictures of his Cybertruck below.

However, this post was made on August 15. At that point, Cam was only on his fifth service visit to solve the issue with his Cybertruck. Since then, he has had three more service visits and appears to be getting frustrated with Tesla.

At this point, although Cam has yet to renounce his love for his Cybertruck, it’s doubtful that he still feels like the Cybertruck is the best decision he has ever made.

Overall, in Cam’s case, it’s disappointing to see Tesla frustrate a customer and a huge fan so much that he’s turning against the company.

As of writing, the issue with Cam’s Cybertruck appears to still be persisting; however, we’ll be sure to keep you posted if there is an update on the story.

Until then, please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image: Screenshot from Techie Dani on X

For more information, check out: Several Former Tesla Cybertruck Owners Share The Staggering Amount of Money They Lost When Selling Their Trucks – “$30,000 Gone in 2 Months”

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.