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Tesla Cybertruck A/C Stops Working in the Middle of Canadian Cold – To Stop Himself From Freezing, The Cybertruck Owner Had to Drive on the Highway With Insulated Coat On

A Cybertruck owner details his harrowing journey from Montreal to Toronto when his truck’s A/C suddenly stopped working. The owner says he wasn’t able to defrost or defog his Cybertruck and had to put on a down jacket to prevent himself from freezing.

Chuanrui Wu is a brand new Cybertruck owner from Ontario, Canada, and says his life was at risk when his truck’s A/C stopped working in the middle of the cold while he was driving on the highway.

Chuanrui was returning from a trip from Montreal back to Toronto when his Cybertruck heater failed. In this icy environment, the Cybertruck owner says he was forced to wear insulated clothes to keep himself from freezing.

Not only that but without the A/C working, Chuanrui was unable to defrost or defog his windshield, making his trip that much more perilous.

Chuanrui shared his predicament on the Cybertruck Canada Facebook group, and the story was later reposted on Reddit.

Here is what he wrote…

“I recently drove my Cybertruck from Toronto to Montreal for a skiing trip. During the initial leg of the trip, everything worked perfectly, and using FSD (Full Self-Driving) made the journey very convenient. However, after a few days, the heater in my Cybertruck started malfunctioning—it worked sometimes and then stopped completely. This caused serious issues as I could no longer defog or defrost the windows.

On the way back to Toronto, the heater wasn’t working at all, and I had to wear a down jacket inside the truck just to stay warm. The windows were fogged up the entire time, and I couldn’t find any effective solution. Driving on the highway in such conditions felt extremely unsafe.”

It’s bad enough when the A/C stops working on a hot day; however, not working while driving on the highway in the middle of snow is not only inconvenient but downright dangerous.

I wonder, if Chuanruai’s trip had ended in a crash, would Tesla have taken responsibility for the accident?

Continuing his post, Chanraui says he was only able to keep driving with the aid of Tesla’s FSD software. According to the Toronto resident, this has increased his confidence in the software, but he says he feels let down by the Cybertruck’s performance in the cold.

 Here is what he wrote…

“Without FSD, this would have been even more dangerous. While I think FSD performs well in icy and snowy conditions, the Cybertruck itself does not. This experience has left me very frustrated and concerned about the Cybertruck’s reliability in winter conditions.”

Finally, Chuanrui concludes his post by sharing several pictures of his Cybertruck’s center touchscreen, showing the error message he received and that the A/C function was unavailable.

Listening to Chuanrui’s story, the situation looks bad for Tesla; however, fellow Cybertruck owners believe that Chuanrui should have expected this would happen in a first-generation vehicle and that he shouldn’t complain.

For example, Dan GL writes, “It is to be expected for the 1st generation to have some issues. They will fix it for you.”

Sass Peress adds, “You bought a first-year vehicle. Let that be your worst issue. Get it fixed at the showroom.”

Bob Newby agrees, "Don’t buy Gen 1 of any new product. Thankfully, the early adopters will show what needs to be improved.”

Thomas Hekl writes, “Well if you have to be the first macho guy in Canada to buy a brand new Cybertruck, you are buying it with a developer package. You didn’t know that?”

Overall, the sentiment amongst Cybertruck owners and Tesla fans is that these kinds of failures are to be expected in a first-generation vehicle. However, I would counter that the vehicle has been out for a year, and Tesla should have worked out these issues already.

Please let me know what you think in the comments. Share your ideas by clicking the red “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.

Image: Screenshot from Dirty Tesla YouTube channel

For more information, check out: My Tesla Cybertruck Just Died in The Middle of the Road, No Power & I’m Locked Out; How Do I Get Back in?

Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.

Comments

Courtney Barnett (not verified)    December 11, 2024 - 5:52AM

Why would he need a/c to stop from freezing? I would think cold air would make him freeze more. Wouldn't it be the vehicles heating system that malfunction instead?

Ryan (not verified)    December 11, 2024 - 7:17AM

Chuanrui Wu is brand new in Canada, and says he was at risking others safety when his truck’s A/C stopped working in the middle of the cold while he was driving on the highway. What a cunt.

There ya go fixed it ! Down to a paragraph.

Your Mom (not verified)    December 11, 2024 - 7:35AM

It's a shame!
Except every poor person in the Midwest deals that with an ICE car daily. Roll your windows down and keep your jacket on.
Not exactly newsworthy. Oh wait it was about someone who had money.

Mike (not verified)    December 11, 2024 - 8:57AM

Although the driver chose to continue driving, creating a risk to drivers, there are ample opportunities to exit the highway and seek help. The decision to continue driving was a poor choice.

Richard s Compton (not verified)    December 11, 2024 - 10:14AM

This is real life, not a video game. Things break down, maintenance is inconvenient. If you were really at risk you should've pulled over to a safe location. Yet you were still comfortable enough to keep moving, you found a way to keep moving an act like it's someone else's fault you were possibly at risk.

Marelyn Shapiro (not verified)    December 11, 2024 - 2:17PM

The article would read better if you used the correct term for the part that heats the car. An AC is for making the car cold. The HEATER makes the car HOT. Therefore: the correct context would read..."The man had to wear his insulated jacket to stop from freezing to death because his HEATER was malfunctioning. Unless the implication is that the AC was stuck on.

Tyler Barton (not verified)    December 12, 2024 - 5:16PM

I'm not a Cyber truck owner nor am I even a Tesla anything owner however I AM a huge Elon fan as well as a Nikola Tesla fan so normally I'd probably stick up for both their names however, in this situation I don't think I can...Cuz what is the sticker price on 1 of those trucks? I haven't any idea of what it is but I'm guessing close to $100K but regardless of what the price is I know it's going to be a high enough price for me to feel, it should be a working unit not needing to be "FIXED" at all lol. I buy a brand new anything you expect it to work. I've not come across any company slogans that read anything like, "Buy our product, we may have to fix a few things on the 1 you buy but we promise once we get it fixed you'll fall in love with it!" Lol I'm really hoping for both Elon Musk & the Nikola Tesla name that doesn't end up having to be their new slogan for the cyber truck but from all the stories I've already read I'm kind of afraid that they are well on their way to adopting such a slogan lol.

Justin Lantz (not verified)    December 14, 2024 - 3:16AM

This is just laughable, all these people jumping on teslas side? Give me a break i don't care if it's first gen or ninth your heater should never give out on a brand new vehicle period. To think you people are actually defending tesla is just insanity and you are obviously not car people, the cyber truck is a joke, it's looks like a garbage can mixed with a TV remote, people who think otherwise are again not car people and are clueless as to how vehicles should perform. Losing your heater in the dead of winter is kinda a big deal and seeing as how the cyber joke costs over 100k you bet that heater better work for 200000 miles or more regardless is it's first gen! A heater is basic technology for God sakes and tesla can't even get that right it's a joke and sad that people defend tesla, I hope this problem doesn't happen to anyone else in the freezing cold as it's not ok. It's like say I buy a first gen of another model and the engine catches fire and blows up and I'm scarred for life, don't think I'm just going to shrug my shoulders and say there just working out the kinks cause it's new, no I'm going for people's jobs, tesla makes cars and there product shouldn't continue to be riddled with so many problems, but they still make crappy cars that are far worse for the environment and yuppie rich people buy them. I think I will pass on ever buying one or stepping foot in one of those garbage cans, buy a chevy 😉 got a 99 Silverado with 750000 on it and heater is still going strong as well as all the original engine and driveline, so to all the wackos defending this abomination of a truck that has issues right off the lot I salute your stupidity 👏 .

Donavan (not verified)    December 15, 2024 - 3:29AM

It is nothing new that Tesla’s are not built well and it has been an issue since the company first started, it’s amazing to me that people have the internet at their fingertips but still don’t do any research before buying a car, And if it is unsafe to drive the vehicle because you can’t see, and is 100% on the operator of the vehicle and he is lucky he didn’t kill somebody.

Chuanrui Wu (not verified)    December 16, 2024 - 4:00PM

Here’s the situation, and I want to emphasize that I’m the person this happened to: Everything was normal, and I was driving with FSD engaged. Suddenly, the heater stopped working (no warm air, just weak cool air), which caused a temperature change inside the car and led to the windows fogging up. I couldn’t stop immediately to address it because it all happened so quickly, and I was in the middle of a turn. Within a few seconds, FSD completed the turn, and I took over the car within the next 30 seconds. I then pulled over to the side of the road and manually defogged the windows. Only after I could clearly see with my own eyes did I restart the car and get back on the road.

I’m not an idiot—I would never entrust my car or life to FSD when I’ve completely lost visibility. However, as the person directly involved in this situation, I can say that in that brief moment, FSD handled the situation exceptionally well. Throughout the drive, even with snow-covered roads and occasional icy patches, it continued to perform impressively.

Yvette (not verified)    December 20, 2024 - 11:23PM

We have a 3yr old moder Y and started having these same problems this winter. It will be fine, I run into a store for 15 minutes, get back in the car, drive, a few minutes later when I have been lulled into a false sense of security, it fogs up while I’m driving and I can’t even see enough to pull over safely.