A Cybertruck owner from Charlotte, North Carolina, says his truck suddenly died while he was reversing out of a parking lot.
The vehicle lost all power and slid backward, causing property damage. Now, the owner says Tesla should pay for the damage.
The owner, who goes by the username “Bludvl00” on the Cybretruck Owner Club forum, shared his story with group members.
Here is what he wrote…
“Critical Cybertruck Issue Caused Damage - Need Help Contacting Tesla
It was my turn for the “Critical Issue/Pullover Safely” flashing red warnings.
For me, it happened while I was driving in reverse in a parking lot. I lost the cameras, rear steering, and eventually all power.
I had the Cybertruck towed to the service center, where they diagnosed the issue as a faulty power conversion system (PCS) and replaced it within a week. Now, my Cybertruck is running fine.”
A dead Cybertruck that returned to the road in less than a week might not seem too bad; however, Bludvl00 says that when the vehicle lost power, it kept rolling backward, damaging nearby cars and property.
He continues to write…
“The problem is I was not able to safely avoid other cars, and my truck caused some property damage. I would like to discuss reimbursement with Tesla.
Service Center advised me to contact FSDBeta@tesla.com, but they didn’t respond.
The customer service number is just a series of automated menus that eventually get me back to the service center.
Does anybody have any suggestions for contacting Tesla?”
When the Cybertruck lost power, the steering, brakes, and visibility out the back appeared to be affected.
Without power, the Cybertruck’s steer-by-wire system does not have any mechanical linkage between the wheels and the steering wheels to control the vehicle.
The second issue is the visibility out the back. The Cybertruck famously relies on cameras and the center touch screen to provide visibility out the back. This is especially necessary if the tonneau cover is up, which completely occludes the view out the back.
Third, without power, the Cybertruck’s electronically assisted brakes and regen braking will be significantly hampered.
This is definitely not an ideal situation. However, according to the comments, fellow Cybertruck owners believe Tesla should not pay for the damages.
A Cybertruck owner from North Carolina writes…
“Tesla is likely not going to respond because they are not liable for the damages; that's why we are all mandated to have auto insurance. Contact your auto insurance and file a claim with them.”
Another Cybertruck from Honolulu, Hawaii, seconds this sentiment, writing…
“Exactly right, let your insurance do that.”
Most Cybertruck owners seem to believe Tesla is not responsible for the damages; however, some group members wanted more details about the accident before making their decision.
A Cybertruck owner from South East Michigan asks…
“Did you lose brakes also? How did the property damage occur?”
In response, Bludvl00 says…
“Very slowly rolled into another vehicle. Didn’t feel or hear it. Partial brake loss - they’d engage, but only if you jammed the pedal hard to the floor. Obviously, I didn’t realize that until it was too late.”
Given these circumstances, it could be argued that the damage to the other vehicles was caused as a result of a product defect; however, fellow Cybertruck owners say BludvlI00 shouldn’t pass this information on to his insurance company because the insurance company might sue Tesla.
A fellow Cybertruck owner, Brian, writes…
“The go-through insurance comments are correct. They make their money off of charging you and not paying out if they don't have to. If they think there is a chance it is vehicle failure that caused the damage, they'll send their pack of lawyers barking up Tesla's door.”
That’s an interesting perspective; please let me know what you think in the comments. Share your ideas by clicking the “Add new comment” button below. Also, visit our site, torquenews.com/Tesla, regularly for the latest updates.
In the meantime, Tesla just made its next move and started the production of the New Model Y at its Giga Berling factory, which you can see on the Torque News YouTube channel.
Image: Screenshot from Abstract Ocean YouTube Channel
For more information, check out: A Tesla Cybertruck Owner Says He Lost $70,000 in Business Deals Because He Drives a Cybertruck. Adds, “I’m in a Dilemma; I’m Losing a Lot of Customers, but I Love My Cybertruck”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
Comments
You could not give me a…
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You could not give me a Tesla to drive, you couldn't pay me enough to drive one. Nothing but a paper weight. JUNK
You can contact Tesla at the…
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You can contact Tesla at the White House…