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Reports of $10k to $20K Dealer Markups Now Common Due To Vehicle Shortage - Your Options

Shopping for a new or used car? Be prepared to pay as much as $20,000 more than MSRP for a popular model. We break down the causes and make some suggestions for shoppers dismayed at dealer markups.

Car dealers across America are adding market adjustments to the MSRP and Delivery Fee prices of new cars to the tune of $20,000. That means that some RAV4 crossovers now cost over $60K. Some Kia SUVs approach $75K after huge markups. Trucks and sports cars are not immune as our examples below will illustrate.

Related Story: EVs In Demand: RAV4 Prime and Mustang Mach-E Dealer Markups See Rebound

Dealer markup image by Noe ArribasWhat Is MSRP
MSRP stands for “Manufacturer’s Suggested Retail Price.” Emphasis on the “Suggested.” There is no set price for any automobile in nearly every case in the US. The dealer can charge what they want, and more often than not in the past, they charge consumers less than the suggested price, not more. For the coming year or possibly more that may not be the case. Expect dealers to charge more than suggested.

Dealer markup image by Noe ArribasWhat Is a Delivery or Destination Fee
Many folks forget that buying a car “At MSRP” usually costs you more than the sticker price. A delivery fee, also called a destination fee by some brands and dealers, is an added fee that pads the profits of the people you buy your car from. They are now universal. Delivery and Destination fees are simply a way for the company you buy a car from to have you pay more for what they provide.

Delivery fees are not set in stone, not mandated by law, and dealers do not have to charge the same fee in every dealer location in the US. For example, Mazda charges a $945 delivery fee in some states, and $990 in another. (Mazda is known for having some of the lowest delivery fees overall.) Also, manufacturers charge different delivery fees for different vehicles in many cases. Tesla charges customers who pick up their new cars at the factory that builds them a delivery fee. Are you getting the picture? There is no rhyme or reason to delivery fees. A Ford Mustang Mach-E made in Mexico has a delivery fee if you buy it in Texas, and a Subaru Forester made in Japan has a similar delivery fee if you buy it in the same Texas town. Yet, one came from halfway around the planet and one a short ride away.

Subaru dealer markup image by Noe ArribasWhy Are Car Dealers Adding Market Adjustments Now
Dealers have used “Market Adjustments,” as the markups over MSRP are called, for as long as cars have been around. A few years ago, when cars were abundant and buyers had been buying fewer than the normal amount, we spotted a Subaru STI sports sedan with a markup of $10K at the dealer who services our Forester. That compact Subaru cost $75K. The reason the dealer could add that requested markup was it was a special edition and they only made a few of them.

Today’s more common markups are different. A global disruption with many factors has taken place. Manufacturing of all types is impacted, not just cars. Many parts are in short supply. Microprocessor chips are the most commonly discussed parts hard to find, and increasingly expensive. However, tires and other more “old-tech” parts are also now suffering shortages. In the case of electrified vehicles, the batteries they use are not in a temporary short supply situation, automakers have never had enough. Despite any governmental effort to control prices, short supply and high demand results in consumers paying more.

Dealer markup image by Noe ArribasWhy Can Car Dealers Get Away With Markups
In nearly every case, the place you buy your car is not owned by the carmaker, but rather, a separate completely independent company. Those separate companies are among the most politically powerful business types in the nation. They help elect politicians, they sponsor your kids’ hockey, baseball, and soccer teams, and the workers they employ are very active in the community. Every one of them is a charitable leader in the community in which they reside. Car dealers employ two million Americans according to Statista. All of them are expensive to the dealers who employ them. Government-mandated health insurance, unemployment insurance, workman’s compensation insurance, family leave, sick leave, paid holidays, overtime, and a long list of payroll taxes at the federal, state, and local level, are all included in the price you pay for the car you buy. As are the property taxes the dealership pays on the land it occupies. Have any of those costs gone down lately? To the contrary, they are rapidly increasing.

What About Tesla
When Tesla began, the company promised a fresh approach to car sales. The idea was that Tesla would cut out the middle man and sell direct. Dealers fought back, and they had good reason. It is not unethical to protect a business you worked hard to create. Tesla lost in a few states, and its sales model was not adopted universally. However, in other states, like Massachusetts, Tesla was allowed to do exactly what it wanted. Tesla dealerships in Mass. enjoy every business opportunity that other brands in the state do, but they are owned and operated directly by Tesla. We compared the ratings that consumers give those two full-service Tesla dealers to the ratings shoppers gave to other legacy brands in the same area. Tesla had the lowest ratings. Surprise!

Bigger Picture - Why Are Dealers Marking Up Cars Over MSRP
Car dealers are scrambling for inventory. They cannot get the volume of the cars they want right now, so supply to shoppers is also constricted. Overall, dealers are selling fewer cars, yet their landed costs are mostly the same. Should they roll over and go out of business, or try to recoup their lost revenue by charging more for each sale to keep the business afloat? There is no free money “Car Dealer Bailout Bill” like there was for airlines.

During times of plenty, it is routine for auto dealers to discount vehicles. Truck buyers, in particular, have come to expect $5K to $10K off the MSRP of a new truck. Was it unfair when the dealers discounted below MSRP? If not, why is it then unfair for a dealer to mark up a vehicle?

Dealer Markups - Pay It Or Wait
There are two opposing arguments for and against buying a car now at a premium. First, anyone rushing out to buy a new car today is crazy. Wait, fix your existing car, or if you must buy, purchase an unpopular model, color, or trim to keep your cost down. This will pass and car prices will return to “normal.”

Here is the counterargument. Why buy when the market is at its peak? Because the peak may become the new norm. Also, with global commodities suddenly in short supply as the economy booms back from the closures of the past year, inflation is a real likelihood. Wages are usually the last part of the economy to catch up to inflation, so your earned dollar value is shrinking as goods and services are increasing in price. Wait a year if you like, but if the automakers simply raise MSRP prices, you may be buying your next car at an inflated price with a dollar that has less value.

This topic is an emotional one. We invite you to comment, vent, educate, correct, boo, or applaud in the space provided below the story. Your opinion is valued, and we’d love to hear your thoughts on this topic.

Image Notes: Torque News would like to thank Sarah Jane for her top-of-page image and acknowledge the help of Noe Arribas for his help with researching this topic and his many photos.

John Goreham is a long-time New England Motor Press Association member and recovering engineer. John's interest in EVs goes back to 1990 when he designed the thermal control system for an EV battery as part of an academic team. After earning his mechanical engineering degree, John completed a marketing program at Northeastern University and worked with automotive component manufacturers, in the semiconductor industry, and in biotech. In addition to Torque News, John's work has appeared in print in dozens of American newspapers and he provides reviews to many vehicle shopping sites. You can follow John on TikTok @ToknCars, on Twitter, and view his credentials at Linkedin

Comments

Russ (not verified)    August 25, 2021 - 12:13PM

Mostly accurate, and well written piece. I disagree with what the author says about delivery/destination fees, however.

Most manufacturers actually do average out the fee so that regardless of the distance from distribution center to dealership, the playing field is level. Also, it's misleading to suggest that if a vehicle is advertised 'at MSRP' that figure won't include the fee. Every federally mandated window sticker includes the destination charge, clearly spelled out and literally displays as TOTAL MSRP. That destination charge is exactly the same as what dealers pay for their inventory to be shipped to them. To suggest that it somehow pads the profit for the people you're buying your vehicle from is patently misleading, unless what you're referring to are the manufacturer's themselves for having the nerve to try to sell something (the actual service of delivering vehicles to dealers across the country) and mark that up. It sure seems like he's speaking about dealers, not manufacturers. And who even knows how much or little manufacturer's make when they determine the delivery fee?

I don't know where he gets his information from, but that's erroneous and should be corrected.

John Goreham    August 26, 2021 - 8:33AM

In reply to by Russ (not verified)

Thanks for your comments, Russ. I feel you are mistaken about one point you feel strongly about. You state in your comment, "Every federally mandated window sticker includes the destination charge, clearly spelled out and literally displays as TOTAL MSRP." I'm traveling today, but did have a 2022 Civic Monroney sticker handy from a test this month. It does not have a TOTAL MSRP listed anyplace. It does have a "Total Vehicle Price" show which is the sum of the MSRP and destination fee. Manufacturers and dealers do often advertise MSRP and they hide the destination and delivery fees in fine print. Online pricing generally uses an asterisk leading to a footnote or a small pop-up. They do this to suggest a lower than actual cost to the consumer. If you feel that manufacturers should try to obscure the true cost of a vehicle, you are entitled to the opinion. I honestly could care less what a manufacturer and dealer pay to transport a vehicle to the point of sale. Just like I don't care what it costs to bring any product to the point of sale. As a consumer, I just want honest pricing.

Melvin Thrash (not verified)    August 25, 2021 - 7:35PM

I think we all should hold out on buying a vehicle paying over MSRP. Hold out a few months and force the dealer to come down. You are paying 70k 75k for a kia

Rass (not verified)    August 31, 2021 - 11:13PM

I need a car badly but I will not be paying over MSRP for any car, ever. Even if that means I gotta put more money into my stupid BMW's repairs than it would cost me to buy a new car. Pride, I guess. I don't like feeling like I'm getting screwed. Sales people: cars, real estate, etc anger me when I work hard and make a fraction as much. I will not play their game.

Juan Govea (not verified)    September 2, 2021 - 3:16PM

Very bais article lol. Its notnok for markup but ofr below msrp it is since they want to sell and its theri business to sale.
Too many point to discuss why its not fair.
Your fooling your local community, that community that trusted you to be there and made you filthy rich and worked hard to wait for the new car but you mark the cars up, no equal oportunity.
Laws were created to protect dealerships from manufactured monopoly power but now table shave turned and the monopoly needs to stop with these dealerships mark ups.

Emmette MCGRATH (not verified)    September 7, 2021 - 6:39PM

No way would I pay 'Dealer Mark Up' on any car. Think about it, the car isn't going to maintain that mark up price, as soon as you drive it off the lot, you've lost that money, and much more. Another think to think about, if you unfortunately wreck the car, you think your insurance company is going to pay your 'mark up' price. Highly doubt it, you'll be out that much more. You'll not only lose the standard depreciation, you lose everything you pay over MSRP, and probably more. MSRP used to be the dealers asking, and they always came down.
I'll keep driving my 06 Durango, it runs fine, just doesn't have the current bells and whistles a new 4Runner has. But I like have money in the bank, so I'm just wait a few months. When the 2022 start arriving maybe they'll start dealing on the 2021's. If not, I just keep saving money.

tom (not verified)    December 31, 2021 - 8:35PM

In reply to by Emmette MCGRATH (not verified)

Yep, my wife really wants a new charger but dealer wants to charge $5000 extra for market value adjustment. We already own three vehicles that are paid off, so we'll just wait for prices to come down. All these illegal immigrants aren't helping with the cost of cars either. Supply and demand

Single mother,… (not verified)    September 10, 2021 - 11:14AM

Imagine being a salesperson and having to tell a customer cars are over MSRP. Do you think we enjoy this? There are pictures posted in this article clearly showing that dealers are showing these market adjustments right on the windows. There are articles everywhere showing what is going on in the market whether it be vehicles, houses, furniture - the list goes on and on. This depiction of the sleezy salesman is insulting. No one is out to take advantage of a customer and we're all suffering. Salespeople work 10-hour days, 50 hours a week to support our families and want to help get customers in a vehicle they love. The money that we receive in our regular "paycheck" works on a draw system where we pay it back at the end of the month. Think about the anxiety this causes when there are no cars to sell. What you all think are corporate businesses taking advantage of customers are often family-owned dealerships trying to stay in business and provide necessary benefits to their employees. We're empathizing with the way this effects you with no consideration of how it effects us - instead hearing comments like you all have posted here on a daily basis.

Brian (not verified)    September 10, 2021 - 2:54PM

In reply to by Single mother,… (not verified)

I'm sorry. I did not realize that when I go purchase a vehicle, I should plan on spending $10,000 - $20,000 EXTRA as a way to support the dealerships and employees I have no relationship to.

If I was going to donate that amount of money because of "charity", I would be giving it to my church.

On a closing note, I doubt your a single mother, I doubt you actually work as a salesperson at the dealership. I do have NO doubt you actually work at a dealership, but suspect your in marketing, or the owner who is upset they aren't making their barrel full of money this month.

Single mother,… (not verified)    September 11, 2021 - 9:07AM

Another insulting comment. If someone is trying to charge you $10-20K over MSRP - you're right, run and go somewhere else. Hopefully you'll find a salesperson like me somewhere that still wants the best for their customers despite being spoken to like this on a daily basis.

dwight (not verified)    September 16, 2021 - 6:27PM

Dodge Dealer wants an outrageous $75000 over sticker for a \2021Dodge SRT Super Sport. Apparently only 2 or 3 coming to Canada out of a possible 150-180 built for the model year. 2020 they built 192...2 went (remained as they are built her) to Canada. They say # may be less for 2021 due to the 'Chip Issue.....

Yvonne (not verified)    September 17, 2021 - 8:45AM

Kia dealer in Melbourne Florida raised the msrp by $5,500 after I asked about the price and test drove the car. I had pre-approval from my bank and that made them angry as well. Dealerships have been sticking it to people for decades and now that the tables have turned they’re all upset! Not to mention how many times has the tax payer bailed car companies out? It’s robbery pure robbery!

Nate (not verified)    September 21, 2021 - 1:39PM

While I get all the markups, they are also slamming people that make retail orders. People make the retail order and it includes everything on the order including dealer add ons. They wait 6 months or more for the car. Then when it arrives the dealers jacks on a 5k markup and if not agreed to cancels the transaction and sells it to someone else. That practice has to stop. My dealer said he will not do a markup when my bronco sport arrives. However he added on $1000 of stupid stuff like window etching of vin and it basically wiped out the $1000 incentive ford is giving for ordering a car.

Linda Frances Riley (not verified)    September 27, 2021 - 10:51AM

I was on the road to Ohio and saw many cargo trucks with cars being transported to the middle of the country. I'm glad i saw it. This new chip shortage is scam.

I was at the honda dealer looking at the passport. Yes, there was a $3000 markup over the MSRP.

I got the markup down to $1500, still not real happy.

But the other fees are ridiculous, such as a tire fee. I told them I'm buying a car not having new tires installed. They tacked on another $1000 in fees for processing the sell. I told them $600 is a generous counter offer.

Its ridiculous, all of it but at least they are negotiating.

Jeff (not verified)    October 1, 2021 - 12:59PM

I've been looking to buy an Acura TLX Type S. Good lord the dealers are just criminals with this car! They say "its a rare car" or that "demand is so high we will get $10K over sticker". Its obviously sitting right there on the dealer showroom and has been for weeks and weeks so that "high demand" sure looks phoney to me. No its greed pure and simple. I asked to order one rather than take the precious $10K + model away from them and they said sure, it will cost you MSRP Plus $10K. No - I'm sorry - I can see we are at the tippy top of the pandemic, chip, pricing crazy car market right now. I'll just have to wait it out. I'll say this however - every dealer who tried to screw me for $10K over? I've got your names, I know when the time comes I'm going to enjoy driving the hardest deal you've ever had when you try and sell me a car.

Michael Downey (not verified)    December 17, 2021 - 10:47AM

In reply to by Jeff (not verified)

Totally concur. I was looking at a KIA K-5 and the sales rep tried to stick me with an adjustment sob story ... I walked. I'll wait. Right now I'm waiting for Richard Nixon type to come along an freeze everything until a close evaluation of all the unbridled greed can take place and the economy has time to come to its senses. Enough is enough.

Vladimir Khaymovich (not verified)    October 18, 2021 - 8:44PM

I decided to replace (for retirement and Gas saving) my old 4Runner (18.5 years) with a plug in Hybrid, total 302 hp RAV4 Prime. Checking prices and MSRP on Build your Toyota and Edmunds new cars I thought that covered all corners and ready to buy. I rushed to sell my reliable otherwise 4Runner with a good deal on it. Yet when I was waiting for Dealers offers, I found that all of them are with the mark up on already ballooned MERPs from $2,000 (need waiting from 6 to 12 months (only SF Toyota) to $12,000 (and some over $20K) over the True Car / Edmudson advised prices. If you try to bargain this "Mark up" they simply refuse to sell and stop any bargain. If I checked it a few days later - it was sold. Not having a car, I had to pay them that Mark up, counting that $7,995 mark up will be off set by Federal Tax return of $7,500 for semi electrical Plug In next March or April. The highest Mark up in San Francisco Bay Area I had seen was a new, red RAV4 Prime XSE, basic price with most accessories and packages MSRP was around $43,500 while the Dealer(Palo Alto Toyota) was asking $64,500. I was shocked that out of 3 cars advertised, 2 were sold within a few days.

henry adams (not verified)    January 9, 2022 - 7:29PM

In reply to by Vladimir Khaymovich (not verified)

Its people like you that pay the mark-up instead of shopping around or waiting that makes it hard on the rest of us who can't afford the price increase. dealer says well, if their paying it I'll keep charging it.

Mike (not verified)    October 23, 2021 - 11:03AM

I will wait or buy used. They haven’t told me if I order a new car built from the factory that I’ll have for pay the greed profit fee. But they won’t guarantee zero percent loan or cash back

Matt (not verified)    October 23, 2021 - 6:33PM

What a lot of buyers fail to see is that the value in these vehicles are going to plunge once this is all over. Try trading these cars in for a new one in a few years and get ready to add that negative equity on top of your new loan. Not going to be pretty.

Vladimir (not verified)    October 25, 2021 - 11:02AM

Disagree. It all depends on US$ strength. If inflation continue with the current pace, you will be glad that you purchased a car + Mark up at very good price today a few years from now. The Feds printed too much paper money what is not backed by adequate goods produced and sold. Since 1971 we do not tie US$ to Gold and most major economies value any currency by the GDP instead of Gold. This is the only explanation for the high inflation at the economy did not gained full strength during Pandemic.

Dave (not verified)    November 3, 2021 - 11:08PM

Price gouging is simply that…price gouging. One can justify it any way you want, from being a deserving mother to a down on his luck car dealership owner…makes no difference. I think their needs to be a great deal more over site on the car dealership industry, more legislation that prohibits many of their practices…fraud investigations need to be more prevalent. If necessary, civil penalties and fines need to be levied against these bad actors, and if necessary jail time and other punitive actions. I just reported a few of my local new car dealerships to my local DA for investigation and possible prosecution. This is what needs to be done more frequently by all of us on this form and by the public in general. Plus, IF these bad acts are currently legal, then the legal profession needs to take a very serious look at their practices and acceptable behaviors. Reading most of the replies here, it is way
PAST time something was done about these disgraceful acts that these actors are getting away with…

John Goreham    November 4, 2021 - 10:09AM

In reply to by Dave (not verified)

Dave, should we also create laws to ensure that going forward vehicles are not sold below MSRP, as they often were prior to the start of the endemic? Full-size pickups were lost always discounted by between $5K and $10K and the Chevy Bolt had discounts approaching $20K as recently as this past spring.

F.savino (not verified)    November 4, 2021 - 8:54AM

Just bought new Honda CR-V for 2500 over sticker and 700 more because I paid cash.also hurts I have to pay sales tax on the increases.

Pamela (not verified)    November 11, 2021 - 7:29PM

My Camry XSE was stolen last month and the timing couldn't be worse. Renting a car comes out to about $950 per month, so I had to buy a car.
I kept leaving dealerships practically in tears with them telling me there was at least a 45 day wait. Ended up getting a Hyundai Elantra... paid a few thousand over MSRP and paying interest. It really gets me angry that I am paying now more, for less of a car than I had. But, at the same time, I'm just thankful to have transportation. Times are rough now.

Basic B (not verified)    November 12, 2021 - 1:24AM

Some people advice to "only buy cars that have discounts", but the problem is that dealers put in a lot of effort into being shady and preventing the customer from knowing what cars actually DO have discounts. A real life example: My nearest KIA dealership advertises a certain model as being sold with a "dealer discount" of $600. Lol. Yay, great news! Pulled a price "deal" on their website - $18K total (basic model), called them asking to confirm the price, also mentioning upfront that I want to pay cash and am not interested in a test drive, but am ready to purchase after they confirm my "out-the-door" cash price. The answer? Oh, actually, we add market adjustments markups on our vehicles because of the [the whole chip shortage tale]. For this vehicle, it'll only be $2000 over MSRP, since it's only some basic model and this is nothing compared to the markups we add to other, more popular models. So, you "out-the-door" would be $22K for this vehicle. So yeah, that's for the vehicle that is openly advertised at $16,500 on the website and has a "generous discount". I said, ok, I will consider the offer, as long as you send me a confirmation with a breakdown of fees and a clear total amount. After some silence, she said "sssureee". Made sure she has my email on file. Many hours later... still waiting on my price offer :D You surprised? Nape. Because that's what people allow them to do. The only thing that surprises me here is the fact that these kinds of atrocious practices are allowed to thrive, when in fact this is nothing but FRAUD - there is a term for that in the criminal code. Not to mention that in CA specifically there is a LAW (California Vehicle Code section 11713.1(e)) - check it out. So they should be... afraid of lawsuits? Pushback? Reputational damage? But nope, they are clearly not. I guess laws are just supposed to reassure us that there is some sort of order and social justice, but effectively, it's plain anarchy and social Darwinism in its purest form. Wake up people.

Basic B (not verified)    November 12, 2021 - 1:26AM

Some people advice to "only buy cars that have discounts", but the problem is that dealers put in a lot of effort into being shady and preventing the customer from knowing what cars actually DO have discounts. A real life example: My nearest KIA dealership advertises a certain model as being sold with a "dealer discount" of $600. Lol. Yay, great news! Pulled a price "deal" on their website - $18K total (basic model), called them asking to confirm the price, also mentioning upfront that I want to pay cash and am not interested in a test drive, but am ready to purchase after they confirm my "out-the-door" cash price. The answer? Oh, actually, we add market adjustments markups on our vehicles because of the [the whole chip shortage tale]. For this vehicle, it'll only be $2000 over MSRP, since it's only some basic model and this is nothing compared to the markups we add to other, more popular models. So, you "out-the-door" would be $22K for this vehicle. So yeah, that's for the vehicle that is openly advertised at $16,500 on the website and has a "generous discount". I said, ok, I will consider the offer, as long as you send me a confirmation with a breakdown of fees and a clear total amount. After some silence, she said "sssureee". Made sure she has my email on file. Many hours later... still waiting on my price offer :D You surprised? Nape. Because that's what people allow them to do. The only thing that surprises me here is the fact that these kinds of atrocious practices are allowed to thrive, when in fact this is nothing but FRAUD - there is a term for that in the criminal code. Not to mention that in CA specifically there is a LAW (California Vehicle Code section 11713.1(e)) - check it out. So they should be... afraid of lawsuits? Pushback? Reputational damage? But nope, they are clearly not.
Laws are supposed to reassure us that there is some sort of order and social justice, but effectively, it's plain anarchy and social Darwinism in its purest form. Wake up people.