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I Took My 2009 Toyota Corolla With 268K Miles To the Dealer, At First I Was Excited, But I Left Disappointed, I Didn’t Buy A 2025 Toyota RAV4 Or a Corolla Cross

Liz wants to buy a new small SUV. She loves the outdoors and is looking for her new vehicle. Which one should she buy? Liz took her 2009 Corolla, expecting to buy another Toyota, but left disappointed. Check out Liz's discouraging car search journey. 

"I love my 2009 Toyota Corolla. It has over 268,000 miles and I'm going to the Toyota dealer to check out the new RAV4 and the Corolla Cross."

That's what Liz (@fitnessadventureswithliz) says in her TikTok clip as she talks about her car-buying journey. You'll find the revealing story here if you didn't read my previous report on Liz checking out the new Subaru Crosstrek and why she walked away

Liz is ready to buy a new Toyota vehicle.

Liz lives near Toronto, Canada, has a heart for the outdoors, fitness, and nutrition, and she's looking for an adventure in her new vehicle. She took her 2009 Corolla sedan, which was over 268,000 miles, to the Toyota dealer, and she was excited to look at the automaker's new vehicles.

She needs something bigger than her Corolla to go camping with her bulldog "Rosie." She's looking for a small SUV, and the new RAV4 or the 2025 Corolla Cross could be a great choice. However, she left disappointed.

Liz says, "Well, it has been a great adventure with my Toyota Corolla. I have had her since 2010. 15 years of memories, 15 years of road trips, and just over 431,000 km (268,000 miles) driven!"

Imagine going into the Toyota dealer and you want to trade in your Corolla, a great vehicle. You are ready to buy a new Toyota that day and drive away in a new small SUV. You love the new Corolla Cross. However, they don't have the trim level and color that you want. 

She expresses her disappointment, saying, "I went to the Toyota dealer to trade in my 2009 Corolla with 268,000 miles, and I left totally disappointed. Toyota, where is the inventory, and why are your interest rates higher than everyone else's?"

The Toyota dealer tells Liz she must wait three to six months for the exact Corolla Cross model with the desired features that she wants. She can't believe it. 

What's up with Toyota's inventory?

A report from CarEdge says that Toyota and Honda now have the tightest supply of new cars on dealer's lots than any automaker. They say, "Toyota and Honda have the least inventory, and as a result, the least negotiable prices."

Because Toyota's customers don't have many new cars to choose from, customers are competing with other new car shoppers, which drives the price up. Then, if customers order a new car from the factory and have to wait to have it shipped to the dealer, Toyota typically doesn't give many incentives.  

This is what Liz found on her Toyota car-buying journey. 

Liz continues, "I went to the Toyota dealer and was excited to get my next car. I took out the RAV4 and didn't love it. I also took out a Corolla Cross, which I loved. It was absolutely amazing." 

"However, Toyota, what is going on? Where is the inventory? The dealer told me it would take three to six months to get the car I wanted. My Corolla has over 268,000 miles on it, and it won't make it another three to six months."

"What happened to the days of being able to go into a car dealership and buy a car?" she says in disbelief, highlighting her frustration at the current car-buying process.  

Wait, there's more.

She further questions, "Not only that, why are Toyota's interest rates higher than everyone else? It's a new car, and your interest rate is 6.49%. And a pre-owned car is 7.99%? Toyota's interest rates alone are absolutely crazy compared with every other car brand out there."

Are Toyota's financing rates higher than those of other automakers?

Some recent reports from Reddit users indicate that Toyota's finding rates are higher than the national average, especially compared to some luxury brands. Still, Toyota does offer deals if you know where to look. 

Higher than Average 

Some analysis suggests that Toyota financing rates can be higher than the national average for new car loans, which is currently around 7.40%. 

Here is what other Toyota buyers are saying

Reddit user planefan001 says, You should go to a credit union. Toyota Financial Services rates are insane right now. I financed my 2022 Corolla SE for 2.99% for 72 months back in May 2022 (780 FICO). If I did it now, their best rate would be around 8%.

MadManAndrew says, "I have an 800 credit score, and Toyota Financial still gave me 11% on a Sequoia. And the dealership wouldn't let me use outside financing."

Where Should Customers Go to Get the Best Financing?

Bankrate says credit unions are generally able to offer lower car loan rates because they are member-owned and not-for-profit. In the last quarter of 2024, the average rate on a five-year new car loan from a credit union was 6.03 percent, according to data from the NCUA. At banks, it was 7.53 percent.

"Typically, the rate of lending (at credit unions) is very competitive compared to other lenders under most circumstances," says Bill Meyer, AVP of Communications at Nuvision Federal Credit Union.

Liz concludes, "So, what's going on, Toyota? I'm a little disappointed."

Conclusion and Questions for Toyota Owners

Because she can't wait for the new Toyota Corolla Cross, which she loves, Liz is left with having to leave the Toyota brand and look for another new small SUV. 

She will test drive a Honda CR-V, Honda HR-V, Mazda CX-5,  Volkswagen Tiguan, and a Volkswagen Taos. What will she end up buying? Come back tomorrow for my report when she takes out a 2025 Nissan Rogue. It also doesn't go well. 

Have you recently purchased a new Toyota Corolla Cross or another Toyota model? What was your car-buying experience like?  Click the red Add New Comment link below and let us know.

Check out my Toyota RAV4 story: I Would Buy a 2025 Toyota RAV4 Hybrid, But The Toyota Dealer Is Telling Me My 2018 Mercedes-Benz E300 Is Only Worth $9K

I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReportAll Subaru, WRXSTI, @DenisFlierlFacebook, and Instagram.

Photo credit: Denis Flierl via Toyota dealer

Comments

Monty W (not verified)    April 4, 2025 - 6:27PM

Being in Canada, I'm surprised the Outback isn't on her list. I'm in MN and they're everywhere.

Ron B (not verified)    April 6, 2025 - 3:53PM

In reply to by Monty W (not verified)

This is for madmanandrew, a lot of dealerships don’t want you financing anywhere else except thru their financing. Remember, they get a kickback. Also, just go along with their finance game because all you have to do is refinance with the financial institution of your choice after you leave the lot. I’ve done it several times. As for Toyota inventory, I had to order a 2023 TRD Camry back in April of 2023 and received it on the first week of July 2023. Sucks having to wait but it is what it is. Interest rate was 7.49 percent with an 835 score. Pretty much take it or leave it. So, I put 23k down, financed 17k and two weeks later refinanced for 4.99. Up yours Toyota!!

Callix (not verified)    April 4, 2025 - 8:33PM

She would be silly to purchase anything else. Nothing else right now has the reliability and dependability of a Toyota product. In this case you definitely get what you pay for.

Her Corolla will last 3 to 6 months more. All she has to do is baby it. Just like every other Toyota owner does with their vehicle. The dealership will take her Corolla, they will refresh it and put it back out on the used car lot, sell it and it'll last another 100,000 mi.

Terri Smith (not verified)    April 4, 2025 - 11:46PM

In reply to by Callix (not verified)

I agree...her car will last. My 1996 Corolla has 289k+ miles & still rolling. She sould shop around for other sellers instead of purchasing new from the dealership. I plan to stay in the Toyota family...very dependable vehicles.

George (not verified)    April 5, 2025 - 12:16PM

In reply to by Terri Smith (not verified)

So a somewhat fake story?? Cars in Canada don't use miles on the odometer. Also fake is the suggestion a dealer can decide how you pay for a car?? A dealer cannot force you to use their financing provider in Canada. You can get a loan at your bank, trust, credit union or your next door neighbour. You can also pay for a car with your credit card. Or the dealer needs to knock off the equivalent discount you will not get via your card if you pay in cash to suit their manipulative methods.

Finally Toyota needs to improve their inventory management and allocate more cars to Canada and to provinces where there is no green vehicle discount. For the past number of years it has been impossible to get a Toyota plug in hybrid car (prime) in a province other than BC, que, or the maritimes as Toyota allocated all these cars to where the green vehicle rebates were offered or shipped then to the USA. In Ontario you could hope for delivery in maybe 18 months to 2 years. So as much as I would like a new Toyota plug in, not gonna subject myself to Toyota lack of interest in providing inventory here. They should have at least a half dozen plug in cars on all the lots all the time for buyers.

Geoffrey Freda (not verified)    April 6, 2025 - 12:23AM

In reply to by George (not verified)

George, you obviously missed that the mileage was stated in miles as converted from the OE Kilometers in brackets, so your 1st point is moot.
2nd, in Canada, companies are only obligated to accept cash, as it is the only government issued "legal tender".
Although the seller can't legally refuse a cash sale, they can and often do play games with what forms of payment they will accept by restricting available inventory to financed sales where they receive substantial "back end" rebates from the lender.
Therefore, your musing that the story is fake is merritless.
Your final statement that Toyota should do a better job of allocating inventory is a good one, but manufacturers typically channel their resources where they can turn the inventory the quickest, which is by subsidizing the price with available government rebates.

joey (not verified)    April 5, 2025 - 8:18AM

she should keep her corolla she will regret it. keep it as your local ride. 3 to 4 months is nothing waiting for your new car. I waited for 7 months and got tired of waiting for a 24 model switch to 25 instead. my first lexus gx550 and I still have my 2009 corolla which I will never get rid of.

Pete B (not verified)    April 5, 2025 - 8:57AM

We bought a CorollaCross hybrid a year ago. We traded a perfectly good 2019 RAV4 hybrid for it with about 38k miles. The final cost was only about 2k after the trade. We wished to trade and buy with our local Toyota dealer with whom we had bought 2 vehicles from. They didn’t offer as much in trade and they didn’t have any available models in stock and we were looking at 3 months for delivery. We shopped around at the next nearest Toyota dealer and dealers within 60 miles. We found the model in stock and the best trade value offered at a huge dealer 100 miles away and completed 90 percent of the deal online and arranged a date/time at our convenience to complete the trade and purchase 3 days later. They did try to play games with the agreed trade value at signing but I held firm and threatened to walk. They backed down and went forward and we came home with a brand new Cross hybrid for 2k. It paid to shop around.

Bob C (not verified)    April 5, 2025 - 9:50AM

Two months ago, my 2014 Collira was slammed from behind, and was a total lost. Insurance provided me seven day of rental car, a subcompact SUV. Never drive a SUV before, during the rental period, I begin to like compact SUV. With compact
SUV in mind, I went to Toyota dealer to check out Collira Cross and RAV 4 hybrid. The dealer has only one RAV4 hydride XLE in stock. For Collora Cross, one has to wait about 4 weeks, and can't not pre-order a car, ie, everyone can buy it when inventory becomes available. I tested drive RAV4, and love it because extra safety features, good acceleration, lumbar support, etc. During negotiation, the dealer asking price is MSRP plus dealer prep charge without discount. I browsed the dealer computer website before I sat down for negotiation, and remember this car has about $200 off sticker price. So, I asked agent, he went back to his boss, and gave me the advertised discount. I tried nickel and dime to lower price, but agent’s attitude looked impatient, saying if you don't like the price, I am OK. Without many choice, I finally paid the price they asking for. It is a seller’s market.

Preston (not verified)    April 5, 2025 - 10:10AM

First I would look for another Toyota dealer! I would take my old car to carmax and see what they would give me for it. Go to the dealer and see what they would give me. From my experience Carmax offered a little more. Then I would finance through a credit union. I’ve done this for the last three car purchases and got good results. Also if you want to get an extended warranty I wouldn’t get it from the dealer I would get it from the credit union if they are offering one with your loan. I have found it to be way cheaper than buying from the dealer.

Hong (not verified)    April 5, 2025 - 10:26AM

2009 corolla 268k miles , and still runs very well . We should appreciate the high quality and reliability of toyota product , and also it helps us better understand why Toyota could sell out all new cars, sometime other brand have hundred cars on lot with big discounts and lower interested rate , and still struggling to sell them

Everett (not verified)    April 5, 2025 - 10:32AM

I now have a new Camry and RAV 4, my shopping experience has been the best ever. Did go to 2 Florida dealerships but they were amazing, couldn't have been easier. Plenty to choose from and good deals.

Shanie Madrid (not verified)    April 5, 2025 - 11:08AM

Two weeks ago I purchased outright cash a brand new 2025 Toyota Corolla cross l. Come to find out that even know the website pictures look like it's at the dealership the vehicle I wanted would have to be shipped in from an outside major city in Nashville. I really wanted a certain color but they were unable to obtain it. The only choices they had was black, white, silver. BORING!!!! But I needed a car fast and got a great price and had to choose black. Love my new SUV, however the fabric on the seats could have been upgraded a little better but I will eventually get seat covers. Bought this car before the tariffs so I guess I'm lucky but if you're in the market right now be ready for a wait and also have your limitations for your desires decreased as far as inventory available and style.

Kim (not verified)    April 5, 2025 - 11:36AM

I got my first Subaru in February. I never test drove a Legacy ever and the first time I was hooked. I got the premium level and enjoyed the touchscreen.
I will admit it is a learning curve but I do like it.
I did buy the car because it seems better handling and a cleaner driving experience than a Toyota Camry.

Richard Thomas (not verified)    April 5, 2025 - 12:39PM

I recently leased a 2025 Toyota Cross from Sun Toyota in Holiday Florida. I went in to lease or buy a Rave 4. The salesman talked me in to Toyota Cross hybrid. I put $4380.00. down on the lease.and pay $380. Per month for next 3 years. I can't help but feel taken advantage of. My stepmother was with me (she is on CO2) is was running low. Because of the way the leasing and amount I'm paying. I will not go back to Toyota when my lease is up. I will buy a Subaru. I think Sun Toyota should be more particular on how their salesmen operate with a potential client!!! I forgot to mention, I also gave them my 2012 nissan.

Larry (not verified)    April 5, 2025 - 1:06PM

This is one of the most pointless articles I have read in a long time. Award you no points and may God have mercy on your soul.

Judith Utz (not verified)    April 5, 2025 - 2:14PM

I also went looking for a rav4/corolla cross, in Hanover, PA & Westminster, MD. I had a 10 year old venza that I loved, Hanover said they had 15, turned out they were all being built, they had 1 on the lot (ugly color) Westminster, MD had 1. Ended up @ Honda & got a CRV...Great price & I love it!

Kristie (not verified)    April 5, 2025 - 2:39PM

I'm not sure why she is worried about a Toyota with only 268,000 miles on it. I'm driving a 1997 Toyota 4runner. My odometer quit working properly almost 20 yrs ago at 248,000. No telling how many miles are on it now. It's still dependable as my only car, and I plan on continuing to drive it for as long as it keeps going.

Paul Hewer (not verified)    April 5, 2025 - 2:45PM

I too walked into a Toyota dealer as a repeat customer, with a 10 year old Matrix to trade in, they didn't have inventory & with rediculas wait times for the car I wanted. Ended up walking across the street to Nissan and bought a car, same day. The Toyota salesman didn't think we were serious buyers, yet we bought the same day after visiting Toyota, but bought it at Nissan even thought I really wanted to buy a Toyota. In the end, my $ is king, not the salesman.

Carolyn (not verified)    April 5, 2025 - 3:55PM

We traded in our 2019 Toyota Highlander with low mileage in for a 2025 Toyota Corolla Cross. We just decided to downsize a bit and that doing so now, we could get a good trade in. I negotiated a trade in of $20,000. The story is correct, the inventory is low but we bought a beautiful silver Cross which we love! With the trade in we got and the amount I negotiated, we were able to pay cash so I don’t know what the financing would be.

Geoff (not verified)    April 5, 2025 - 4:27PM

Why new ? If you spend some time in the used car market, you might get lucky. Last year I found an 8-month old, loaded, Rav4 Limited Hybrid AWD that had been owned by a dealer. Metallic blue exterior, camel leatherette interior. Odometer: 18,000 kms; so, tons of Toyota warranty left, not a mark on it, inside or out, and the free Sirius XM trial had never even been activated.