What was supposed to be a straightforward repair was a shockingly expensive fix.
While I was browsing the Chevrolet Silverado truck discussion group today, I stumbled upon a post from Thomas (@carsrme). In a TikTok video, he vented his frustration about the exorbitant cost of repairing his truck's door handle. His disbelief was understandable, and I couldn't help but wonder how many others have been in a similar situation.
Thomas says, "Why is a simple fix on my Chevy Silverado costing me so much? What should be a simple $20 fix is costing me $525. I'm ready to trade this thing in."
The Cost of Parts and Repairs Keeps Going Up
Have you taken your car or truck in for what should be a simple repair and then found out it would cost hundreds of dollars?
You want to keep your truck in good shape because you'll have it for at least another two or three years. It's too soon to trade it in because you financed it for 60 months. So, you'll fix small things yourself.
It's a fact that cars and trucks are becoming more expensive to repair than they were just a few years ago. The cost of everything on a new vehicle has surged since the onset of COVID. Thomas, for instance, was taken aback when he realized that his 2022 Chevrolet Silverado would cost him 25 times more than he had anticipated.
His Truck Is Now Out of Warranty With Over 36,000 Miles
Thomas was going to fix his broken door handle himself and thought it would cost around $20 for the part, but he was shocked when he found out he had to buy the entire door panel, including all the electrical components for the electric window switch.
Can You Relate to Thomas's Dilemma?
Thomas says, "On my Chevy Silverado, I accidentally messed up and locked my truck while inside. I hit the lock button, so I pulled my door handle back really hard to open the door, and as a result, I broke it."
Thomas pulls back and forth, showing that his door handle is broken and that it will not open the door now.
"I'm going to fix it myself, so I went online to find the handle and can't find it. They don't sell the door handle by itself. I understand that it's a newer truck, 2022, but ok, I get it; it's not available yet."
"So, I called the dealer, and the parts department put me on hold for about ten minutes. He had to call me back because he couldn't find the door handle in his system."
"So, he called me back and said they don't just sell the door handle. I have to buy the entire door panel to get my handle fixed. He even said it comes with a new power window switch."
"So, as I looked at my door handle, I realized it was part of the entire molded piece on the door panel. I cannot take the door handle off or the power window switch off. It's all part of the whole door panel."
"I get that the door handle can't be replaced by itself, but how often do you have to replace a broken power window switch? It's the same thing if it breaks. You have to buy a whole new door panel."
"So, the Chevrolet parts department guy tells me it will cost $525 for the door panel to replace a $20 broken door handle. What should an easy $20 fix now will cost me $525?"
"Why is a simple fix on my Chevy Silverado costing me so much?" Thomas says with amazement. "I'm ready to trade this thing in," he concludes.
This brings up a question that you may be asking. If your truck is out of warranty, should you trade it in now or fix it and keep it longer?
Should You Buy a New Truck or Keep Your Older Vehicle Running?
They are also increasing if you've checked out the new truck prices.
A report from Edmunds says, "A new car is an exciting and emotional decision. But is it the smartest decision? Is it really time to buy another one, or can you buy yourself a little more time before biting off such a big commitment?"
Generally, it's more cost-effective to keep your older truck longer unless major repairs are needed, as the cost of buying a new truck often outweighs the cost of maintaining your current one, especially if it's already paid off.
However, factors like your budget, the condition of your current truck, and the need for advanced safety features should be considered before making a decision.
Reasons to Keep Your Older Truck
- Lower costs: Maintaining an older vehicle is usually cheaper than buying a new one due to lower upfront costs and no monthly payments if it's already paid off.
- No depreciation: Once you buy a new truck, its value immediately starts to depreciate.
- Reliable if well-maintained: If you've kept up with regular maintenance, your older truck may still be reliable for a long time.
When to Consider Buying a New Truck
- Frequent repairs: If your current truck needs frequent and expensive repairs, it might be time to look for a new one.
- Safety concerns: Older trucks might lack advanced safety features present in newer models.
- Fuel efficiency: Newer trucks often have better gas mileage.
- Technology needs: If you want the latest technology features like infotainment systems, a new truck might be necessary.
Important Factors to Consider
- Your budget: Can you comfortably afford the monthly payments of a new truck?
- Truck condition: How well is your current truck running, and what is its current market value?
- Driving needs: Do you need a truck with specific features or capabilities that your current one lacks?
Final Thoughts and Questions
Thomas is going to fix his broken door handle himself. If the Chevrolet dealer installed the new door panel, shop labor would cost another $200 for the complete installation. So, $725 to fix a broken door handle is a lot.
However, when you figure in the cost of a new 2025 Silverado 4WD ($51,295), not including destination freight charge, tax, title, license, dealer fees, and financing, you'll only get around $18,000 for your truck on a trade, your 2022 Silverado is looking pretty good.
What Would You Do In Thomas's Situation?
Would you keep your 2022 Silverado or trade it in for a new truck? Click the red Add New Comment link below and let us know.
Check out my Silverado story titled; I Bought a New Chevy Silverado, 4 Months In, the Bank Wants $35K From Me On My Old Truck, the GMC Dealer Never Paid It Off
I am Denis Flierl, a Senior Torque News Reporter since 2012. My 30+ year tenure in the automotive industry, initially in a consulting role with every major car brand and later as a freelance journalist test-driving new vehicles, has equipped me with a wealth of knowledge. I specialize in reporting the latest automotive news and providing expert analysis on Subaru, which you'll find here, ensuring that you, as a reader, are always well-informed and up-to-date. Follow me on my X SubaruReport, All Subaru, WRXSTI, @DenisFlierl, Facebook, and Instagram.
Photo credit: Denis Flierl via Chevrolet dealer
Comments
Not to be "that guy" or…
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Not to be "that guy" or whatever but technically it's 26.25 times more expensive to fix then he anticipated...
525$ for a new door panel?…
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525$ for a new door panel? Go to a parts yard and source one there. Save you at least 300$ and I'm sure you can find a YouTube video on how to remove it. Someone who knows what they are doing should have it off and a new one on in 20 minutes. 45 minutes if you watch the video a few times. Meh even be able to buy just the inner door handle from carparts.com. still have to take the door panel off. 🧐
I would fix it myself!!No…
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I would fix it myself!!No way would I pay that much to fix the handle through the dealership.They rob you every time you get something done.I don’t understand why they don’t try to help the customer. I always get the extended warranty. I have not used it once on my 2018 Camaro ZL1. But once the warranty expires that’s when you need it.Good luck on fixing the door handle you are better off doing it yourself.
I just saw inside and…
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I just saw inside and outside door handles for 2022 Silverados on Amazon. I think your dealer is trying to take you for a ride.
If you must have OEM parts, then perhaps they aren't lying.
I remember when a Toyota customer needed a new catalytic converter and it was over $600 25 years ago, but that was all the exhaust from the manifold to bumper in one piece.
Try Parts Geek on line and …
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Try Parts Geek on line and do it yourself.
I'd start calling my local…
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I'd start calling my local boneyards and try to find it that way
Exactly they might even know…
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In reply to I'd start calling my local… by Robert (not verified)
Exactly they might even know of a way around the problem.
get rid of that junk. I had…
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get rid of that junk. I had a brand new Silverado and it was the biggest junk I ever owned. Their transmissions are no good. I had a junkie Ford too. Now I have a v8 tundra best truck so far. I also had a junkie dodge ram it blew up warming up in my driveway one morning. the oil pump quit working and my buddy's Dodge the oil pump quit working well he was driving it, it was 2 years old. warranty covered it but what a headache for him
I would tell the stealership…
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I would tell the stealership and Chevy to take a flying Fandango! Among other things... Designing cheap plastic pieces that break in the first place, then requiring you to buy half the friggin door, is simply thievery by design. Used to be a time in the old west, when they would hang thieves for that kind of fleecing. Now a days, they promote them to engineer of the year, or next CEO.
I would duck tape/drill/wire the old piece together to make it functional and wait a few years. Can't take more than a few when this kind of quality shows through on the others, and people outright junk them because of all the stuff breaking down. I would also take ever opportunity to tell people what a POS a Chevy truck evidently is, and sure as heck would never buy another Chevy or GMC product. This is a prime example of Ray without a unit... Raydickless!
This is false and misleading…
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This is false and misleading. Door handles - interior, exterior are both available in all trims up to the high country for his Silverado. They do not require anything additional, and certainly don't require a new door panel. Either this person got seriously taken advantage of, or someone made up a BS story. A 30 second search on eBay has them priced from 30 to 50 bucks depending on the options needed. Oh... And I've installed speakers in these trucks on several occasions, so am intimately familiar with how the doors come apart and go together.
Sell it and buy a Toyota.
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Sell it and buy a Toyota.
I've been known to fix just…
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I've been known to fix just about anything due to my understanding of mechanical and electrical/electronic devices and designs. I love a challenge by the way and even though I could have easily paid garage for repairs why I already gave dealer 50 to 70 thousand for vehicle and if not covered by warranty i will fix it.
2017 silverado. Biggest pile…
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2017 silverado. Biggest pile of dung I ever owned. Trans went out at 90,000, starter went out at 38,000 battery quit at 37,000,radio and all electronics in the information center just junp around randomly. I bought my first chevy truck new in 78.this is my fifth. Never again. Absolute junk!
I'd look to Dorman for a…
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I'd look to Dorman for a replacement solution. Broke my door handle on my Chevy HHR. Dealer wanted $330 for complete new door panel. Dorman mad replacement part for $60 and only took 1 hour to replace thanks to YouTube video.
Why's the thing breaking in…
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Why's the thing breaking in the first place? Bad quality from a traditionaly shoddy auto manufacturer. Buy part online, watch online video, replace yourself.
I have driven every pickup…
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I have driven every pickup model the US big three companies have produced, gas and diesel. 42yrs in heavy civil construction as a General Foreman.
My personal pickup?
On my second Honda Ridgeline.
I wont EVER buy GMC or Dodge!
I would sell it and buy an…
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I would sell it and buy an older truck that is more consumer friendly. Until they make trucks for the consumer instead of the producer we need to stop buying new trucks.
I had a 2019 Chevy Colorado…
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I had a 2019 Chevy Colorado had a little over 40,000 miles on it and the thermostat went bad something you can buy from a parts store for 20 to 40 bucks it would have cost over $600 if it wasn't under warranty to have it fixed because they had to remove the manifold to get to the thermostat which is ridiculous it took the technician over 4 hours to replace that thermostat and now I got a Chevy Silverado that I'm really wishing I had not purchased because everything on it is hard to do so people in the backyard can't fix their own vehicles and that is just downright stupid and the government allows it which makes them know better they want you to take your vehicle to a dealership anytime it messes up because they don't want nobody else to get the money but them dealerships have been allowed for too long of doing things they want to do to the vehicles to make it harder for the average person to work on them if you don't have any money you're screwed I would rethink buying Chevys I love them for a long time but I'm thinking about Trading mine in for a Nissan or Toyota unreal thanks a lot Chevy
Look at it this way, they…
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Look at it this way, they should warranty the new parts they install, any future problems with the window switch or the door handle should at least be covered under their warranty. Just a thought
Salvage yard
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Salvage yard
Check the scrap yards …
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Check the scrap yards .. often they use the same handle for 20 years. Or an accident scrap vehicle of the same year.
Dealership quoted me over …
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Dealership quoted me over $800 to replace the horn in my Silverado. After research, I did it for $42.
How did you do that?
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In reply to Dealership quoted me over … by Terry Layton (not verified)
How did you do that?
As a retired mechanic of…
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As a retired mechanic of over 57 years, I'd find a way to repair it without using the dealership at all.
There are several considerations here --- does Dorman make a new part replacement yet?
They are usually cutting edge for re-engineering a part that would be an arm and a leg at the dealership and lowering the cost to some toenail clippings.
If Thomas decided to wait it out for Dorman - and that could be months down the road - I for sure would have that door panel on my bench and I'd repair that handle somehow.
Where's the robust, macho-individual nature of humans to fix things themselves anymore?
A few tools and some JB Weld might be a temporary fix.
You probably should not own…
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You probably should not own a vehicle of any kind, if you default to a dealer for a repair like that, unless it is still under warranty. Go to the wrecker, buy the part, put it in.
For the door handle issue, I…
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For the door handle issue, I would fix it. Go to a junk yard to get a used one. The high cost of repairs forces insurance companies to total out wrecks with not much damage. The big junk yards are connected with many others via internet, so they can find one for you.
For the door handle issue, I…
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For the door handle issue, I would fix it. Go to a junk yard to get a used one. The high cost of repairs forces insurance companies to total out wrecks with not much damage. The big junk yards are connected with many others via internet, so they can find one for you.