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Ford’s CEO Converted a Land Rover Family To Bronco Sport Owners - Here’s How

A random interaction between Jim Farley, Ford’s CEO, and a family of Land Rover owners resulted in a conquest sale for Ford. Here’s the way it happened.

Automotive executives like Jim Farley, Ford’s CEO, get to drive whatever they want from the company’s test fleet. This past October, Mr. Farley was enjoying a test drive of a pre-production Ford Bronco Sport when he stopped at a convenience store. When Mr. Farley came out, a family in a Land Rover LR3 was taking pictures of his Bronco Sport. A conversation ensued, the result of which was Ford earning a sale.

We will let the person who had the experience tell most of the tale:

“We were in the market for a new vehicle. The first delivery dates for the Bronco Sport were a ways out, so as we traveled around, we watched other vehicles on the road looking for inspiration. Nothing new interested us. Our local Land Rover dealer had offered us a deal on a Discovery Sport, but the styling was uninspiring, and past problems with our LR3 had left us considering a new SUV brand.

Our Land Rover dealer did have the all-new Land Rover Defender on the lot, totally updated with all the gadgets and gizmo’s, so we took it for a test drive. The only thing that stuck in my memory about it was the price. $80,000!

Fast forward October 2020, we are heading north with the grandkids and needed a break and gas. As we pulled into the station, there was a dark grey Bronco Sport in front, so we pulled in behind it. As it turns out, my husband had heard of the Bronco Sport, but we hadn’t yet seen any. We asked the driver if we could take photos. He had the Badlands trim and invited us to look inside and around it. He introduced himself as Jim Farley, the new CEO of Ford. Mr. Farley told us it was a prototype, and Ford hoped to go to full production in a couple of weeks. It was clear he was enjoying driving it. When I said we were driving the LR3, he chuckled and said, “I’m sorry.” We all laughed. Other people had also gathered around the new Bronco Sport. I’m not sure how long he got stuck there politely answering questions.

The next day, I was lamenting winter coming in and having to put my beloved Mustang into winter storage, which meant I had to drive the Land Rover. That prompted me to sit down with my laptop, and I was happily surprised to discover that Bronco Sport was open for reservations and orders.

Using the Ford configurator, I spent an hour or two exploring the many different options, trying to decide what color I would choose, which drivetrain, etc. Heated steering wheel, anyone!? When a vehicle ticks all the boxes and your salesperson is the CEO of the company, it’s time to pull the trigger!

Our Bronco Sport (lighter colored one above) arrived on January 7th. It has exceeded our expectations in every way. The ride is perfect, the 1.5-liter Eco-boost engine is economical, and the heated steering wheel is appreciated every-single-morning. The Bronco Sport rides like it’s on rails in ice and snow with the stock Michelin Primacy tires. People stop me and ask about it where ever we park. Shout out to Jim Farley for being approachable and informative. We should also mention Ashley at Brown Motors for dealing with my over-the-top excitement and 100’s of questions. Last, thanks to Ford for staying true to themselves and producing such a fantastic-looking vehicle.”

Torque News wishes to thank our local Ford press representative for confirming with Mr. Farley that this story is accurate. We first heard of this story on the Facebook Ford Bronco Sport Owners Group. The images of the pre-production Bronco Sport driven by Mr. Farley were provided by Jan B. Our thanks to Jan B for agreeing to share her story of how her Land Rover LR3 and Ford Mustang came to share their garage with a new Bronco Sport.

John Goreham is a long-time New England Motor Press Association member and recovering engineer. Following his engineering program, John also completed a marketing program at Northeastern University and worked with automotive component manufacturers. In addition to Torque News, John's work has appeared in print in dozens of American newspapers and he provides reviews to many vehicle shopping sites. You can follow John on Twitter, and view his credentials at Linkedin

Comments

Connie Marines (not verified)    March 9, 2021 - 2:33PM

I just picked my Outer banks bronco sport yesterday. I’m in love. Perfect combo of luxury and sportiness. I have several fords and loved them all. The Bronco Sport is at the top of that list.

Connie Marines (not verified)    March 9, 2021 - 2:34PM

I just picked my Outer banks bronco sport yesterday. I’m in love. Perfect combo of luxury and sportiness. I have several fords and loved them all. The Bronco Sport is at the top of that list.

Bruce (not verified)    March 9, 2021 - 6:54PM

Great story that surely would be repeated many times if only Ford could or would deliver more Bronco Sports. I’ve visited several Ford dealers here in PA and they all say Bronco Sports cannot be SOLD until April/May or they rack up 4000 miles on the demo units. Shame I’m not interested in a used demo 3 months down the road. Ford needs to release the vehicles!!!

Chad Stewart (not verified)    March 10, 2021 - 12:43PM

In reply to by Bruce (not verified)

If your talking about the Bronco Sports, I got mine January 21st 2021 obviously and it had 300 miles on it, the black Big Bend bronco sport had 14 but I liked the cactus gray but Ford has already started selling them as of January

Chad Stewart (not verified)    March 10, 2021 - 12:41PM

yep, BIG FACTS, got the same one 2 weeks after they came out Cactus Gray Big Bend tho, Great car and people ask me about it almost everyday, thanks FORD! Ya’ll showed out on this one...

JoRover (not verified)    March 10, 2021 - 5:12PM

This is a set of article I mean look at this guy's associations but I find it interesting that no prices mentioned in this write-up of the surprise Bronco. I mean nice car but this is bullcrap

Annmarie Gardiner (not verified)    March 11, 2021 - 5:09PM

I ordered my 2021 Ford Bronco Sport Outer Banks in January 2021. It goes into production March 15th 2021 hopefully, as the date has been changed once already. I’m excited for it to start..

Peter Brophy (not verified)    March 12, 2021 - 8:17PM

"When I said we were driving the LR3, he chuckled and said, “I’m sorry.” We all laughed."

Perhaps it was a nervous laugh, considering Ford owned Land Rover when the LR3 came out.

Jan Brosh (not verified)    August 5, 2024 - 8:01PM

I’m the owner in this article. 3 years later I sadly sold my Bronco Sport due to rear differential problems and Ford’s unwillingness to rectify their design/manufacturing issues. My Bronco Sport had 64,000 miles on it. The dealer had never discussed the need for fluid change in the rear differential despite there being a technical service bulletin. Vehicle started shuddering and making grinding sounds in normal use, we were eventually told the vent hose is too short and is letting dirt into the system with the potential for catastrophic failure and a $4k + bill to replace. Enough is enough, I sadly sold my Bronco Sport and I’ve gone back to Land Rover.